Michael Chernyavsky Email & Phone Number

United States

United States

Providing consulting services of technical support for Imunify360 security products, a next-generation security solution built for Linux servers.

• Providing the leading-edge MSP practices and approaches accumulated during the last 10 years of work at the IT field.Duties:
• Remote management and monitoring (RMM) of a customer's ICT infrastructures and end-user systems under a subscription model supported by a 99.9 SLA.
• Provide technical assistance and instructions to over 1000 customers end-users in a timely and accurate manner. Maintaining close relationships with key clients.
• Identify automation and… Show more Providing the leading-edge MSP practices and approaches accumulated during the last 10 years of work at the IT field.Duties:
• Identify automation and innovation opportunities in a Business-as-usual environment and craft solutions and automated scripts to handle routine system administration functions.
• Perform root cause analysis (RCA) to resolve issues quickly in a complex IT environment.

Krasnoyarsk Territory, Russian Federation

• Building a robust infrastructure and implementing rapid advances in ICT on a budget.Duties:
• Design and conduct internal security audits, develop and implement BC, and DR Plans with minimal RPO/RTO.
• Keep IT environment up with the latest IT industry standards and innovation, focus on continuous improvement.
• Coordinate with vendors to ensure the most resource- and time-efficient solutions are implemented.
• Adopting ITIL guidance and ITSM best practices… Show more Building a robust infrastructure and implementing rapid advances in ICT on a budget.Duties:
• Adopting ITIL guidance and ITSM best practices, supervising MSPs, developing KPIs.

Krasnoyarsk Territory, Russian Federation

• Acting as a technical adviser to identify and implement solutions to problems affecting IT services.Duties:
• Ensure adequate antivirus protection & solutions are maintained and updated on 200+ endpoints.
• Plan, coordinate and implement network security measures based on VipNET and DLP Stakhanovets.
• Privileged access management, Internet access control, Communigate administrator.
• Measure system reliability and performance before, during and after… Show more Acting as a technical adviser to identify and implement solutions to problems affecting IT services.Duties:
• Measure system reliability and performance before, during and after component integration, during system operation and maintenance of 8 on-site racks and 14 remote branches and 43 representations.

Bachelor'S Degree, Information Technology

Technical Translator, Language Interpretation And Translation

Iso 9001 Quality Management Systems Internal Auditor