Michael Chernyavsky Email & Phone Number

United States

United States

Providing consulting services of technical support for Imunify360 security products, a next-generation security solution built for Linux servers.

Providing the leading-edge MSP practices and approaches accumulated during the last 10 years of work at the IT field.Duties: • Remote management and monitoring (RMM) of a customer's ICT infrastructures and end-user systems under a subscription model supported by a 99.9 SLA. • Provide technical assistance and instructions to over 1000 customers end-users in a timely and accurate manner. Maintaining close relationships with key clients. • Identify automation and… Show more Providing the leading-edge MSP practices and approaches accumulated during the last 10 years of work at the IT field.Duties: • Remote management and monitoring (RMM) of a customer's ICT infrastructures and end-user systems under a subscription model supported by a 99.9 SLA. • Provide technical assistance and instructions to over 1000 customers end-users in a timely and accurate manner. Maintaining close relationships with key clients. • Identify automation and innovation opportunities in a Business-as-usual environment and craft solutions and automated scripts to handle routine system administration functions. • Perform root cause analysis (RCA) to resolve issues quickly in a complex IT environment. • Ensure a smooth implementation process of non-standard tasks that can occur during the projects on time. • Site surveys and building out a new branch or office IT and cabling infrastructure from scratch, office migration and Business Continuity. • Configure, install and maintain Free PBX systems and Eltex VoIP gateways at multiple locations and projects. Show less

Krasnoyarsk Territory, Russian Federation

Building a robust infrastructure and implementing rapid advances in ICT on a budget.Duties: • Design and conduct internal security audits, develop and implement BC, and DR Plans with minimal RPO/RTO. • Keep IT environment up with the latest IT industry standards and innovation, focus on continuous improvement. • Coordinate with vendors to ensure the most resource- and time-efficient solutions are implemented. • Adopting ITIL guidance and ITSM best practices… Show more Building a robust infrastructure and implementing rapid advances in ICT on a budget.Duties: • Design and conduct internal security audits, develop and implement BC, and DR Plans with minimal RPO/RTO. • Keep IT environment up with the latest IT industry standards and innovation, focus on continuous improvement. • Coordinate with vendors to ensure the most resource- and time-efficient solutions are implemented. • Adopting ITIL guidance and ITSM best practices, supervising MSPs, developing KPIs. • Develop and implement pilot project plans, risk assessment and contingency plans. • Support TDM Panasonic PBX during and after the transition to VoIP, install, upgrade and configure Yealink phones. • Maintain and upgrade IT cabling infrastructure. Show less

Krasnoyarsk Territory, Russian Federation

Acting as a technical adviser to identify and implement solutions to problems affecting IT services.Duties: • Ensure adequate antivirus protection & solutions are maintained and updated on 200+ endpoints. • Plan, coordinate and implement network security measures based on VipNET and DLP Stakhanovets. • Privileged access management, Internet access control, Communigate administrator. • Measure system reliability and performance before, during and after… Show more Acting as a technical adviser to identify and implement solutions to problems affecting IT services.Duties: • Ensure adequate antivirus protection & solutions are maintained and updated on 200+ endpoints. • Plan, coordinate and implement network security measures based on VipNET and DLP Stakhanovets. • Privileged access management, Internet access control, Communigate administrator. • Measure system reliability and performance before, during and after component integration, during system operation and maintenance of 8 on-site racks and 14 remote branches and 43 representations. • Act as an escalation point for troubleshooting advanced network/systems issues for 14 system administrators and IT department team. • Select and apply system and network monitoring techniques. Maintain branch office’s WAN and VPN connections. Identify and fix operational problems. • Support storage infrastructure – NAS/iSCSI/DFS. • Deploy and commissioning medium-sized and enterprise rack installations on remote-sites. Show less

Bachelor'S Degree, Information Technology

Technical Translator, Language Interpretation And Translation

Iso 9001 Quality Management Systems Internal Auditor