Working as part of the Hammer Software Customer Success team to bring business value, user satisfaction, and support to our global clients. Engaging with end-users, technical design teams, and client executive teams to ensure the Hammer SaaS platform is delivering its maximum value. Supporting clients around the globe in migrating legacy CCS platforms to Cloud-based applications.

Using the skills, knowledge, and relationships I've built over the years, my goal is to help businesses navigate the multiple resources available from carriers and vendors. With domestic and international experience, I look to help clients look beyond their current vendors and find a true business partner.

As Senior Account Director with Lumen, I function as the team’s quarterback, making certain the right pieces are in place and that we meet all deliverables and deadlines. I manage the resources, monitor performance, troubleshoot and resolve problems for digital businesses every day, with the goal to provide the best customer experience. Lumen partners with our clients on the many opportunities and challenges they’re trying to manage, including:✦ Collaborating with CEOs, CIOs, CTOs and IT Directors to modernize their network and IT environments to remain secure and competitive.✦ Helping CIOs, VPs of Network Architecture, and IT Operations Managers evaluate effective SD WAN solutions to help prevent latency from driving away business.✦ Devising solutions to defend your infrastructure assets and websites with Managed Firewall, Network-Based Security, IPS & VPN, and DDoS Mitigation.✦ Enabling corporate buyers, change agents and business influencers to gain the agility to compete, save on infrastructure costs, and increase efficiency with connections to the cloud, hybrid cloud solutions and managed services.My clients vary across verticals, and they benefit in different ways from Lumen’s products and services, for instance:► Our retail clients benefit from our advanced reporting tools to aid in understanding user activity on their Wi-Fi networks.► DDoS Mitigation helps our Gaming Network clients quickly identify and mitigate the latest threats so their businesses stay online and connected.► We help our Financial Services clients harness the power of big data and analytics to derive actionable customer insight and business intelligence Learn more about us by viewing our media below.

I am excited to be joining the team at Tata Communications and expanding our global brand to our Enterprise customers here in the US. Tata Communications is a $3.2 billion global communications and enterprise IT service provider that owns and operates the world’s most advanced subsea cable network. We deliver first-class infrastructure, enterprise solutions and partnerships to carriers and businesses worldwideTata Communications’ network is truly global, extending from developed markets to the world’s fastest growing emerging economies. We have a fully hosted UCC platform, Mobility solutions, Cloud Services, and Big Data suite of products to fit the needs of a truly global Enterprise.

Sidera Networks is now Lightower Fiber Networks, a premier provider of tailored, high capacity communications services that ensure optimal business performance. We offer a comprehensive suite of facility-based network services coupled with superior industry expertise, service and support throughout the Northeast.

Managing Enterprise level accounts in the New England area for Verizon Business. Selling a wide range of managed network services, IT and Cloud based solutions, Managed Mobility solutions, Security Services, Professional Services, and Application hosting solutions.

Responsible for fostering relationships with large corporations in New England to sell XO products and services. Looking for new opportunities within the Fortune 1000 companies in Boston.

Working to build a strong carrier serivces group at Carousel. We sell MPLS Networking products and voice services to Enterprise clients all over the US. Trying to make it easier for clients to do business with Telecom companies! Email: mrex@carouselindustries.comPhone 617-701-5029

Managed AT&T relationships with Fortune 500 Business clients in New England.

Worked as an AE selling network printing hardware to the Gov and Edu marketplace in New England.