Michael Ducharme Email & Phone Number

Vancouver, Bc, Ca

Winnipeg, Manitoba, Canada

Winnipeg, Canada Area

- Responsible for replacement of core router infrastructure and migration from a legacy IP to MPLS network - Managed and trained team of network technicians - Migration of billing system from VISP to Sonar - Redesign of QoS infrastructure using MPLS experimental bits and DSCP to carry end to end priority for packets and queue appropriately to ensure customer guarantees are met - Developed monitoring system plugins for equipment such as AirFiber radios and MikroTik router infrastructure

Winnipeg, Canada Area

- Cisco and MikroTik router configuration - Migration of network from EIGRP to OSPF routing protocol - Designed MPLS / MPLS-TE / VPLS solution, testing of configuration framework, QoS - Developed synchronization framework for VISP software with OTRS help desk system in Python - Developed zenotrs - Zenoss/OTRS integration framework using web services in Python

Winnipeg, Canada Area

• Employment began at Keewatin Tribal Council in 2003, seconded (transferred) to Broadband Communications North in 2010 • Managing and training a team of technicians to deliver help desk services and on-site support services • Developed training documentation, policies and procedures for the Help Desk staff • Assisted in planning and delivery of the MFNS (Manitoba First Nations SchoolNet) Youth Initiative Training Program, specifically the IC3 certification component (a globally-recognized digital literacy certification) • Led the development of an e-Learning portal based on the open-source Moodle platform to deliver IC3 training in a web-based, self-paced format • Co-writer of the Broadband Communications North business plan to Industry Canada, a successful 5-million dollar proposal to provide high-speed Internet to Northern First Nations communities • Network administration duties included administration and implementation of a virtualized server infrastructure with VMware, Microsoft and Novell technologies (OES, ZENworks Configuration Management, GroupWise) • Participating in conferences and meetings with stakeholders, funders, government officials, and vendors

Winnipeg, Canada Area

• One-on-one instruction for preparation for RCM (Royal Conservatory of Music) examinations in Music Theory (Harmony 3) and Music History 3, as well as Orchestration • Harmonic analysis work for Dr. Kurt Markstrom for a paper regarding cadences and caesura in recitative excerpts from the operas of Leonardo Vinci (late summer 2012) • Development of Max/MSP patch for Dr. Gordon Fitzell for a live-electronics piano work (summer 2013)

Winnipeg, Canada Area

• Instructor for Music Acoustics course, a required first-year math course with nearly 50 students • Created course syllabus, lesson plans, PowerPoint presentations, handouts, exams, and assignments • Instructor for all lectures; marking of assignments. • Held weekly office hours for students

Winnipeg, Canada Area

• Lead instructor for the Computer Network Specialist (CNS) program, a 10-month full-time certificate program in Information Technology with 25 students. ◦ Created course outline ◦ Selected course textbooks, created lesson plans, assignments, tests ◦ Instructed the majority of the course ◦ Provided additional assistance to students outside class time ◦ Created supplementary training materials where existing materials were inadequate • Instructed desktop computer courses, one-on-one and classroom-based ◦ Instructed courses on Microsoft Office applications and Windows basics at Anokiiwin's Winnipeg and Thompson locations • Design, implementation and support of an e-Learning system for a Workers Compensation Board Health and Safety Program based on Novell Portal Services 1.5 • IT duties included implementation and administration of a Novell NetWare 6 WAN, ZENworks for Desktops, GroupWise 6.5, Windows desktop hardware and software, and website development

Doctor Of Musical Arts (Composition), Music Composition

Master’S Degree, Music (Composition)

Bachelor Of Music (Composition), Music, 4.17 Degree Gpa, 3.68 Cumulative Gpa (4.5 Scale)

Activities and Societies: University of Manitoba Concert Choir, University of Manitoba Theory Search Committee

Did Not Complete Degree, Science (General), 2.0 Gpa (4.5 Scale)

Activities and Societies: None

High School

Activities and Societies: None