- Responsible for replacement of core router infrastructure and migration from a legacy IP to MPLS network - Managed and trained team of network technicians - Migration of billing system from VISP to Sonar - Redesign of QoS infrastructure using MPLS experimental bits and DSCP to carry end to end priority for packets and queue appropriately to ensure customer guarantees are met - Developed monitoring system plugins for equipment such as AirFiber radios and MikroTik router infrastructure

- Cisco and MikroTik router configuration - Migration of network from EIGRP to OSPF routing protocol - Designed MPLS / MPLS-TE / VPLS solution, testing of configuration framework, QoS - Developed synchronization framework for VISP software with OTRS help desk system in Python - Developed zenotrs - Zenoss/OTRS integration framework using web services in Python

• Employment began at Keewatin Tribal Council in 2003, seconded (transferred) to Broadband Communications North in 2010 • Managing and training a team of technicians to deliver help desk services and on-site support services • Developed training documentation, policies and procedures for the Help Desk staff • Assisted in planning and delivery of the MFNS (Manitoba First Nations SchoolNet) Youth Initiative Training Program, specifically the IC3 certification component (a globally-recognized digital literacy certification) • Led the development of an e-Learning portal based on the open-source Moodle platform to deliver IC3 training in a web-based, self-paced format • Co-writer of the Broadband Communications North business plan to Industry Canada, a successful 5-million dollar proposal to provide high-speed Internet to Northern First Nations communities • Network administration duties included administration and implementation of a virtualized server infrastructure with VMware, Microsoft and Novell technologies (OES, ZENworks Configuration Management, GroupWise) • Participating in conferences and meetings with stakeholders, funders, government officials, and vendors

• One-on-one instruction for preparation for RCM (Royal Conservatory of Music) examinations in Music Theory (Harmony 3) and Music History 3, as well as Orchestration • Harmonic analysis work for Dr. Kurt Markstrom for a paper regarding cadences and caesura in recitative excerpts from the operas of Leonardo Vinci (late summer 2012) • Development of Max/MSP patch for Dr. Gordon Fitzell for a live-electronics piano work (summer 2013)

• Instructor for Music Acoustics course, a required first-year math course with nearly 50 students • Created course syllabus, lesson plans, PowerPoint presentations, handouts, exams, and assignments • Instructor for all lectures; marking of assignments. • Held weekly office hours for students

• Lead instructor for the Computer Network Specialist (CNS) program, a 10-month full-time certificate program in Information Technology with 25 students.   ◦ Created course outline   ◦ Selected course textbooks, created lesson plans, assignments, tests   ◦ Instructed the majority of the course   ◦ Provided additional assistance to students outside class time   ◦ Created supplementary training materials where existing materials were inadequate • Instructed desktop computer courses, one-on-one and classroom-based   ◦ Instructed courses on Microsoft Office applications and Windows basics at Anokiiwin's Winnipeg and Thompson locations • Design, implementation and support of an e-Learning system for a Workers Compensation Board Health and Safety Program based on Novell Portal Services 1.5 • IT duties included implementation and administration of a Novell NetWare 6 WAN, ZENworks for Desktops, GroupWise 6.5, Windows desktop hardware and software, and website development