Michael Duffin Email & Phone Number

Pocatello, Idaho, United States

• Accountable for day-to-day relationships with internal stakeholders and over 16 external key clients such as Leukemia Lymphoma Society, ACCESSWIRE, The Hip Hop Museum, Hearst’s Zynx Health, etc.• Responsible for creating and maintaining dashboards that integrate multiple data sources such as Google Analytics 4 site data through Looker API connector, Google Search Console (SEO), and 3rd party keyword research tool (SEMrush) via BigQuery, improving monthly reporting turnaround time by over 40 hours.• Leads site analytics audits for clients using Screaming Frog to crawl website for proper tagging implementation, identify gaps in KPI’s (Goals and Events) missing in Google Analytics 4, and proper setup of Google Tag Manager, minimizing data discrepancy by up to 10%.• Implements tagging and tracking via Google Tag Manager for clients to ensure all web pages have proper tracking, such as click tracking on various hyperlinks.• Partners with clients and internal SEO teams on ad hoc analysis using Excel, Looker Studio, etc. to address key questions regarding clients’ website data, keyword trends, and opportunities for optimizations.

Pocatello, Idaho, United States

• Delivered personalized care to an average of four clients daily, each with unique medical needs, ensuring their comfort, safety, and well-being.• Proactively monitored and accurately reported changes in health status for clients, resulting in zero HIPAA violations and timely medical interventions.• Provided comprehensive household support, including meal preparation, light housekeeping, and errands, saving clients an average of 25 hours per week and significantly improving their quality of life.

Pocatello, Idaho, United States

• Mentored 90+ students each semester on academic integrity and research best practices, empowering them to produce 100% original work and fostering a culture of academic honesty.• Effectively implemented 16-week course curricula, leading to a 95%+ on-time course completion rate and positive student feedback on engagement and clarity.• Provided comprehensive support for student learning and development, including grading assignments, holding office hours, and facilitating discussions, saving professors an estimated 320 hours per semester—the equivalent of 8 weeks of full-time work.

-Provided Counter Improvised Explosive Device Support to deployed units, enhancing situational awareness.-Rendered Target analysis during near-real-time critical situations, kept senior leadership informed of developing situations.-Kept computerized data bases and analytical aids up-to-date to ensure current intelligence was available.-Assumed elevated responsibilities as subject matter expert, prepared training documents, guides, and study material for new trainees.-Mentored new trainees on position roles and responsibilities; ensured members were compliant with Job Qualification Standards requirements.

-Managed deployments for Department of Defense personnel which included; managing all flights, hotels, rental vehicles, training materials, classes, and courses.-Maintained database of all deploying personnel- created unique calendars for each individual, ensuring all members attended the proper training courses and were completed in a timely manner.-Created and updated Standard Operating Procedures (easy to read and complete guides) and stood up an in-house online course for future members to test and certify on.

Master Of Science - Ms, Anthropology

Anthropology

Education record