Michael Dun Email & Phone Number

St. Paul, Mn, Us

Leading the sales efforts for Sagitec Solutions' innovative Nutrition Practice, focused on revolutionizing the school nutrition industry through cutting-edge technology. Working closely with our product team to deliver solutions that address the unique needs of program operators while contributing to the fight against hunger. Our team is dedicated to crafting solutions for program operators, by program operators, combining industry expertise with technological innovation to make a meaningful difference in school nutrition programs across the country.

Phoenix, Arizona, Us

Provides technical and operational expertise as part of a group of dedicated individuals committed to improving the quality of care for Cystic Fibrosis patients and families at Phoenix Children's Hospital and Banner Good Samaritan Hospital, and to support and improve the entire Cystic Fibrosis community, including pediatric, transitional, post-transplant and adult care.

Wilmington, North Carolina, Us

Led the team through significant process, model, operational, and culture changes as the next phase of growth for the State Nutrition division of LINQ. These changes resulted in increased visibility, accountability, and data- and fact-based validation of business practices while also exposing deficits and opportunities for additional change in practice and delivery.The culture and process shift to a Product-centric development model, while honoring the history and understanding the niche industry needs that have led our clients to trust in the experience, integrity, and reliability of the people and solutions supporting the USDA Child Nutrition Programs is a challenging one, requiring cross-functional participation and coordinated change management. Sponsored numerous swat-team approaches to solve for these challenges and resulted in cost savings, revenue growth, and increased margin while striving to continue to deliver high-quality results as a team.

Wilmington, North Carolina, Us

Manage and develop strategic partnerships with State Agency Directors to maximize their ability to deliver on their prime mission of feeding kids (and adults) nutritious food under the USDA Nutrition Programs. Skilled at aligning client needs and challenges with both technological and managerial solutions.

Wilmington, North Carolina, Us

(as Colyar Technology Solutions)Hired to tackle the challenge of introducing industry standard Product Management methodology and Professional Services delivery and execution to a family-run business transitioning to PE ownership. Fostered multiple teams through a company-wide implementation of integrated tools and processes designed to instill more rigor and provide data for future iterations of improvement.

Chandler, Az, Us

Using technology to help schools impact student lives by making it easier to navigate the complex financial aid process and get access to the funds they need to go to - and stay in - school. Directly impacting recruiting and retention by providing an easy, mobile and personalized experience to the student. Both simplifying the intimidating experience of obtaining financial aid for students and families, and utilizing a comprehensive solution platform to greatly increase the efficiency for staff working to stay compliant while facing the pressure to process and acquire students as quickly as possible.Expanded relationship with strategic clients like the University System of Georgia, representing over two dozen schools participating in a comprehensive effort to simplify processes and create efficiencies to improve student financial security and ability to complete.

Boca Raton, Florida, Us

Responsible for forming and maintaining strategic relationships for Blackboard's Transact division, focusing on both short and long term goals for campus commerce, safety and security. Repeatedly exceeded quota, multiple Circle of Excellence awards. Applied 20 years of industry experience as a client and business innovator, technical consultant and developer to the changing blend of education and technology with current and new clients in the western US.

Boca Raton, Florida, Us

Effective leader able to foster teams through change, create sustainable growth and positively impact bottom line performance. Repeatedly improved efficiency and morale of teams managed and positively impacted primary focus of departments. During 10-year tenure in operational delivery culminating as Sr. Director: * Proven ability to re-organize teams to take advantage of more efficient brain share or cross-pollination of experience and improve performance (e.g. combining Training and Documentation brought internal stakeholders into a collaborative environment, improving content on both sides)* Expose operational blindspots and drive adoption of tools and best practices to drive excellence in service delivery (e.g. eliminated company-created project slippage with PMI-influenced processes and facilitated PMP for staff)* Create and manage cross-functional teams to form self-sustaining solutions and exceed corporate objectives (e.g. created a PMO to handle growth of Technical Consulting team and scale to effectively deliver against increased revenue expectations)* Track record for developing talent with many team members promoted to management* Developed Support processes and personnel to improve client satisfaction and reduce resolution times and repeat calls (e.g. 95% of issues resolved on first call)

Columbus, Ohio, Us

Complete on-site operational responsibility for the Michigan chapter annual state leadership conference, attended by over 2200 students and advisors, encompassing four hotel and convention properties over 5 days.Manage staff of 100+ volunteers, acts as liaison to convention center and hotel properties, city officials, police, security and transportation. Support execution of dozens of concurrent events and ensure adherence to a strict timeline. Led an operational team which improved efficiency over 75% over 5 years (represented in reduction of hours needed to successfully ramp and run event).

East Lansing, Mi, Us

Designed and executed enterprise implementation of campus identity, commerce and security system, initially involving three campus Divisions, dozens of financial/business units, 23 residence halls and multiple academic buildings. Managed overall project timeline, developed and delivered training program and collateral to hundreds of staff, coordinated physical plant and IT work to plan; architect of campus software implementation and documentation, designed to campus data security standards, and implemented office protocols for day-to-day management of the business.Managed PnL and increased deposits 750% over 7-year tenure, while also increasing efficiency of systems, service delivery and staff performance allowing for a modest staff increase from 4 to 7 FTE during this same growth period. Developed and maintained change management procedures, implemented or had oversight for multiple system integrations and for program expansion to additional campus business units.Supported the campus identity, commerce and security programs with back-end development, applying knowledge of business practices and needs to create comprehensive integrated and automated solutions while also expanding expertise in technology with programming and DBA responsibilities.

Washington, Dc, Us

On-screen host for three Educational Division films: _Latitude and Longitude_, _What's the Earth Made Of?_, _The Signs of Nature_.