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@southerncompany.com
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3 phones found area 205
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Michael Dunkin is listed as IT Service Management Analyst Senior at Southern Company, a company with 10643 employees, based in Bessemer, Alabama, United States. AeroLeads shows a work email signal at southerncompany.com, phone signal with area code 205, and a matched LinkedIn profile for Michael Dunkin.
Michael Dunkin previously worked as Application Analyst, II at Southern Company and CPIC Analyst at Southern Company. Michael Dunkin holds Bsme, Mechanical Engineering from University Of Alabama At Birmingham.
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22 years experience in IT customer service, support and application development and deployment. Main areas of focus involve BMC Remedy Support/Development, Oracle back-end applications and more recently ASG Mobius DocumentDirect\ViewDirect and Altair Monarch support and administrationSpecialties: ASG Mobius, Altair Monarch, BMC Remedy Support and Development, Custom Remedy Development, Data Integration (Pentaho), SQL (Oracle and SQL Server), HTML, ASP, XML
Listed skills include Software Documentation, Visio, Microsoft Sql Server, Oracle, and 18 others.
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Birmingham, Alabama, United States
Responsible for developing and supporting Technology Organization metrics and reporting to monitor process/tool adoption and maturity levels, analyzing the data to identify potential areas for improvement, leading projects to identify and execute improvements in processes and tools, and working with service owners and leaders across the technology.
Birmingham, Alabama Area
Provide support and development for the BMC Remedy CRM application including custom form and workflow development as well as integrations with external data sources.Maintain current knowledge of applicable development technologies by participating in various training classes as well as closely interacting with Development Consulting portfolio. Develop.
Provided second level support for CRM application. Developed and maintained company intranet web request site which allowed internal employees to request certain IT services via a web form. This site reduced call volume to the Help Desk by ~10%.
Answer and resolve incoming technical calls from clients on a wide variety of applications and hardware. Responsibilities included categorizing and documenting all calls, interpreting information, and dispatching unresolved cases to appropriate technical personnel.
Responsible for estimating, scheduling, and directing research efforts including specimen design and machining, material testing, and data reduction and interpretation as well as supervising various personnel in design and research efforts. Led government and private industry sponsored research on thermal and mechanical properties of materials including.
Other employees you can reach at southerncompany.com. View company contacts for 10643 employees →
Adino Jumuko
Colleague at Southern CompanyMozambique, Mozambique
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Allen Barton
Colleague at Southern CompanyHolt, Florida, United States, United States
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Chris Tullier
Colleague at Southern CompanyDothan, Alabama, United States, United States
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Skip Varnado
Colleague at Southern CompanyBrunswick, Georgia, United States, United States
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Ajith Kumar
Colleague at Southern CompanyNamakkal, Tamil Nadu, India, India
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Steve Berry
Colleague at Southern CompanyPelham, Alabama, United States, United States
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Ruth Maisonet
Colleague at Southern CompanyYorkville, Illinois, United States, United States
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Soran Singh
Colleague at Southern CompanyHonduras, Honduras
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Maria Vesa
Colleague at Southern CompanyCebu, Central Visayas, Philippines, Philippines
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Jenn Mccullars
Colleague at Southern CompanyBirmingham, Alabama, United States, United States
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Quick answers generated from the profile data available on this page.
Michael Dunkin works for Southern Company.
Michael Dunkin is listed as IT Service Management Analyst Senior at Southern Company.
AeroLeads has found 2 work email signals at @southerncompany.com for Michael Dunkin at Southern Company.
AeroLeads has found 3 phone signal(s) with area code 205 for Michael Dunkin at Southern Company.
Michael Dunkin is based in Bessemer, Alabama, United States while working with Southern Company.
Michael Dunkin has worked for Southern Company and Southern Research Institute.
Michael Dunkin's colleagues at Southern Company include Adino Jumuko, Allen Barton, Chris Tullier, Skip Varnado, and Ajith Kumar.
You can use AeroLeads to view verified contact signals for Michael Dunkin at Southern Company, including work email, phone, and LinkedIn data when available.
Michael Dunkin holds Bsme, Mechanical Engineering from University Of Alabama At Birmingham.
Michael Dunkin is listed with skills including Software Documentation, Visio, Microsoft Sql Server, Oracle, Business Process, Sql, Sdlc, and C#.
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