Michael Dury Email & Phone Number

Newark, NJ, US

San Jose, CA, US

As an outdoor enthusiast, and advocate of safety, I co founded Union County Connects. Our mission is:-Connect Union County through a system of trails and promote healthy lifestyles through safe outdoor recreation and active transportation.-Promote the conversion of inactive railways into public recreation trails.-Assist any agency or agencies involved in.

London, United Kingdom, GB

Bryanston, Johannesburg, ZA

Bryanston, Johannesburg, ZA

Work with account managers and clients to architect collaboration solutions to solve business challenges

Rutherford, New Jersey, US

D3UC is a cloud-based provider of White Label Phone & Unified Communications services. As CTO and Chief Architect, I utilize my extensive background in technology and telecommunications to provide VARs and IT MSPs serving the SMB market with a feature-rich Phone & UC platform, branded and sold under their company name.

Newark, US

• Co created a hosted voice service provider for community banks
• Responsible for technology architecture, including managing and mentoring engineers
• Full life cycle project manager for new products and platform enhancements/upgrades
• Trusted leadership team influencer on technology investments including major platform upgrades (UC on UCS/Vblock)
• Automated phone provisioning process elements to enable quick, efficient, consistent phone deployments
• Designed creative solutions to make Cisco enterprise voice products multi tenant capable

US

• Convergence Team Leader. Ownership of all Voice over Internet Protocol (VOIP) and IP Telephony (IPT) deployments, including Tier 4 support
• Evaluates and consults on pre and post-sales design efforts for VOIP, IPT, Local Area Network (LAN), Wide Area Network (WAN), Quality of Service (QOS), Messaging and Call Center deployments
• LAN, WAN and Call Center deployments
• Evaluates pre-sales Bill of Materials (BOM) for design validation
• Responsible for the quoting of appropriate Phonextra and Avaya Professional Services

US

• Founding member of Phonextra “Convergence Team”
• Pioneered VOIP and IPT implementations at Phonextra, through the creation of Best-Practice policies and procedures
• Certified on the installation and support of Lucent/Avaya and Cisco Systems hybrid and IP PBX solutions
• Responsible for VOIP and IPT pre-sales and post-sales design efforts, implementation and “Day 2” support for Avaya Communication Manager and Cisco AVVID based solutions

US

• Installed and provisioned Lucent PBX solutions starting with Key Systems and working up to Complex Multi-site voice Networks.
• Acted as Phonextra Tier 4 TSD for Lucent Definity-based solutions
• Defined and trained fellow Phonextra Technicians on troubleshooting and best practices

US

• Tier 1 and 2 TSD Team Leader, supporting customers as well as Phonextra Field technical staff
• Performed PBX moves, adds and changes (MACs) for Lucent Partner, Legend and Definity systems

• Generate sales opportunities for AT&T communication systems for small to medium sized businesses
• Met with potential customers to assess needs and design solutions
• Closed sales and provided after sales support
• Trained customers how to use their AT&T key systems

Bachelor Of Arts (B.A.), Communication And Media Studies

Associate, Telecommunications Management

Education record