Michael Duvwiama Email & Phone Number

London, Gb

Reading, England, United Kingdom

Southampton, England, United Kingdom

Managing face-to-face, telephone, and virtual queries via bespoke library systems, and the Online Computer Library Centre (OCLC), thereby increasing customer happiness. Delivering administrative and customer services, support of the library systems or processes to an agreed quality standard or specification, to maximize service quality and continuity.Contributed to the work of the libraries, including the ongoing participation in ED&I (Equality, Diversity, and Inclusion) initiatives as part of the ED&I team at the university. This includes attending regular monthly meetings to support international students’ arrival from Gatwick and Heathrow airports, as well as promoting diversity and inclusion, resulting in enhanced student satisfaction

London, England, United Kingdom

I took an unpaid leave from my job at the University of Southampton to complete a summer internship at Octopus Energy between July and August 2023.Investigated the energy consumption data of consumers using software such as Python and SQL, as well as engaging with energy suppliers through Kraken Technology discussing the integration of Power-to-X strategies, exploring the feasibility of converting surplus renewable energy into hydrogen. Analyzed the energy market by monitoring energy market trends, analyzing pricing data including the Energy Price Guarantee,and ensuring compliance with energy regulations set by the Office of Gas and Electricity Markets (Ofgem).Collaborated with external stakeholders, participating in financial performance calls, and presenting investment updates.Promoted sustainability practices by encouraging customers to export energy to the grid (Smart Export Guarantee), resulting in potential cost savings for customers in their energy bills. This initiative not only reduced financial costs but also contributed to a significant reduction in their carbon footprint.Collaborated with experienced managers and team leaders to locate and identify areas within the UK and abroad where wind turbines could be installed using the data-dating platform Winder, thereby promoting sustainable investment.

Conducted safety inspections on plants and machinery as well as auditing.Participated in pigging operations of pipelines delivering products.Engaged in regular fire drills and maintenance of fire extinguishers. Delivered HSE briefs and training as well as issuing of permits to work in addition to other administrative duties such as sending out emails, memos and contacting the company’s contractors.

Warri, Nigeria

Collaborated with a team to oversee jetty operations, including the handling of vessels and cargo, adhering to strict safety and environmental regulations.Worked closely with refinery staff to coordinate planning and support refinery processes as needed, as well as issuing of permits to work, upkeep and maintenance of fire extinguishers, and HSE inspections. Gained valuable hands-on experience in the oil and gas industry, emphasizing safety protocols and operational efficiency.Contributed to the monitoring of oil and gas exports and imports, documenting data related to shipments and inventory.

Bachelor Of Engineering - Be, Renewable Energy Engineering

Activities and Societies: Tennis, traveling, cycling, researchCurrently studying for a degree in Renewable Energy Engineering and due.

Ordinary National Diploma, Industrial Safety Technology/Technician

I completed a National Diploma and pursued a Higher National Diploma in Industrial Safety and Environmental Technology

O'Level Certificate

Here, I attained my O'level certificate.