• Design and deliver leadership development solutions and talent strategies to Fortune 10 organizations. • Advanced the organization’s service offerings into the international market, doubling annual revenue, increasing gross margins from 65% to 80%, and maintaining a 93% customer satisfaction rate. • Created a program delivery structure, providing 24-hour access to instructor-led training programs, enabling 1,350 delivery hours for 150 programs to 120 client organizations per year. • Developed an AI-powered coaching platform to enhance learning and provide executive coaching to senior leaders.

Leadership coaching designed to unlock your potential.

• Developed and implemented an executive coaching system, for C-suite executives, Vice Presidents, and managers resulting in a direct impact on increased team productivity and enhanced cross-collaboration across the organization. • Created Stripe’s “New Leadership Experience” program to integrate and support new executives and eliminate leadership turnover. Cited as a best practice by Clair Hughes Johnson’s book Scaling People. • Designed and managed a week-long "New to managing at Stripe" program, graduating 80+ alumni, resulting in a 93+% participant recommendation rating, and an increase in manager satisfaction survey ratings. • Designed and implemented the first in-person APAC People Team Summit, an integral component of Stripe’s regional expansion. • Owned the HR integration of key acquisitions, exceeding all success metrics.

• Spearheaded the employee engagement survey process. Designed, implemented, and analyzed the survey data presenting insights to the leadership team and organization. Managed the resulting action plan and increased company engagement score above the Culture Amp target of 85%.• Redesigned the performance management process, including the creation of new upward and peer evaluation questions, fostering a culture of continuous feedback and improvement.• Managed the rollout of the revised compensation process. Authored employee reference documentation and built manager training to achieve the goal of recruiting and retaining top talent.• Consolidated all employee experience documentation, eliminating redundant information, enhancing accessibility, and increasing efficiency across the organization.

• Responsible for the development of all employees during brisk growth from 250 to 500 employees. • Pioneered and launched Intercom’s inaugural manager development program, driving leadership excellence across the organization. • Led the implementation, administration, and analysis of the first company-wide employee engagement survey, providing crucial insights for enhancing employee satisfaction and productivity.• Designed an equity education program so employees could fully understand their compensation package.

• Key member of Facebook L&D 10-person team during rapid growth from 2,000 to 15,000 employees.• Facilitated leadership development, manager effectiveness, and feedback workshops for over 4,000 Tech employees globally resulting in the highest retention scores within the organization. • Owned FLiP, a flagship 3-day immersive engineering leadership development program with a budget of $2.5mm. • Provided developmental support and coaching to leaders and their teams at over 15 office and data center locations across 4 continents. • Facilitated the “Managing Unconscious Bias” training for over 70% of all North America-based managers resulting in increased Inclusion survey scores across the organization. • Implemented an English-as-a-Second Language coaching program available to thousands of software engineers resulting in enhanced productivity and over millions of dollars in cost savings.

• Managed a global 90-day onboarding program during a period of accelerated expansion. Seamlessly integrated nearly 3,000 new hires as the organization scaled from 2,000 to 5,000 employees receiving global onboarding satisfaction and effectiveness scores of over 90%. All new hires were reported as fully productive within the first 60 days of hire. • Integrated employees from key acquisitions, Instagram, LiveRail, Atlas, and Oculus.

• Investigated fraud and monitored compliance of anti-money laundering and counter-terrorism financing on the Facebook platform.

• Valued businesses for mergers and acquisitions, estate planning, and litigation.

• Audited clients in banking & capital markets, investment management, and manufacturing industries.