Michael Wilcox Email & Phone Number

Middleton, Wi, Us

Lead global organizations, managing warehousing, trade compliance and transportation. Led organization through global pandemic and ensured global movement of products providing supply continuity and cost visibility. Transitioned and optimized warehouses in North America and EMEA as large as 1.1M sq. ft. Key customers include Walmart, Target, Amazon, Lowe’s and Home Depot all requiring on time & in full (OTIF) delivery. ⦁ Established Center of Excellence (CoE) for trade compliance and warehousing by defining key metrics and standardizing deployment of tools, reporting and processes. ⦁ Reduced costs through better supplier management, structured tender processes and standardization of contracts. Gained global visibility on carrier management forecasting and actual cost management. ⦁ Conducted skills and maturity assessment on organization, identifying gaps and securing people needed to build a more effective organization. ⦁ Gained delivery efficiencies by setting up center-led regional control towers that allowed for a transparent hand-off between regions and single points of ownership.

Hickory, North Carolina, Us

Selected to lead logistics and transportation synergies strategy for combined $11B company while maintaining leadership role for ARRIS global logistics, transportation and supply. Integration strategy focuses on delivering major cost reductions through supplier simplification and negotiations and optimization of global distribution network to reduce worldwide footprint of warehousing and transportation.

Suwanee, Georgia, Us

Oversaw global logistics, transportation and supply for $7B company in APAC, EMEA and Americas. Led diverse team of 54 employees and hundreds of global suppliers and contract manufacturing base, overseeing supplier contracts, pricing, share awards and supplier performance and quality. Led multiple mergers of logistics organizations and Oracle integrations during corporate acquisitions.• Delivered 20% logistics cost reductions and simplified supplier vendor base.• Spearheaded global distribution footprint and transportation network optimization that resulted in 60% reduction of distribution warehouse footprint and 10% in transportation costs.• Led transformation of retail distribution and returns model strategy that drove 98% on-time delivery, eliminated excessive fines and ensured customer satisfaction of major retailers such as Best Buy, Amazon and Walmart.• Developed tariff mitigation distribution network approach that provided $20M cost avoidances.

Suwanee, Georgia, Us

Managed global transportation and fulfillment operations, developing and implementing supply chain strategies that supported corporate goals for cost reduction, on-time delivery, supply optimization. Established global support model for logistics and transportation. Directed manufacturing global transformation and footprint consolidation during acquisitions. Served as Director-level from 2013 - 2015. Promoted to Senior Director in 2015.• Led integration and synergy logistics programs for supplier selection, distribution and freight cost optimization, saving $8M in cost reductions.• Achieved 5 9s world class inventory accuracy performance.• Transformed logistics and transportation networks, facilitating 50% reduction (21 to 11 sites) of distribution network footprint.• Implemented best in class organizational KPI’s with global alignment for both 3PL and Transportation Logistics Services creating competitive customer advantages.

Oversaw contract outsource manufacturing and logistics worldwide for products such as cell phones, cable set-tops and modems. Ran entire governance of operations of all manufacturing, serving as liaison between operations, contract manufacturing and procurement. Created clear measures of supplier performance, costs, delivery and quality with strategic alignment that drove business awards, data-driven supplier selection, cost reductions and improved customer satisfaction.• Led transformation consolidation of contract manufacturing supplier base by 50%, reducing operational support costs, and finished goods inventory providing greater than $30M annualized cost savings and $39M cost avoidance. • Led strategy for third-party supplier rationalization, defining and managing financial business cases, product selection, resource planning and created centers of excellence in Americas and China to gain stronger partnerships, scale and execution. • Drove supplier vertical integration, improving organizational productivity and efficiency, simplifying supplier commodity and turnkey material parts management.• Established online, digital program of global performance excellence supplier management report cards and web tools that improved supplier performance through data analysis reporting.

Horsham, Pennsylvania, Us

As member of leadership team for new product introductions, managed team of 15 engineers responsible for product life cycle and all software, configuration and quality testing for new products leaving distribution centers in Asia, EMEA and Americas. Initiated new product launch and sustaining Engineering operations which secured 100% customer product delivery ramp compliance, meeting costs, delivery and quality targets.• Accomplished fulfillment center product qualification of 400 Government Public Safety and Home Products to solve customer product delivery expectations, achieving internal margin goals.• Directed Integrated Supply Chain Fulfillment/Logistic Project Management Office, leading $13M cost reduction, 4 acquisition integrations and numerous Lean Manufacturing fulfillment projects.

Led process and product testing as well as manufacturing testing for Networks and Home business units. Established and managed Wireline Business capital plan. Defined operational headcount and budgetary resources to support new product introductions and current product test.• Hand-picked to lead Supply Chain business acquisition integration of Test System Engineering for Wireline Business, transitioning Wireline products to global outsourcing manufacturing model that resulted in $5M annual cost conversion saving.• Architected, developed and deployed test platform test solution for Wireline Supply Chain optical node terminal products that optimized 100% software and hardware reuse and transitioned test headcount to low-cost regions.

Managed resource teams of 55 associates. Surpassed $150M of annual cost reductions for iDEN business by leading conversion and materials cost reduction teams. Formulated and cost reduced $4.2M on-site service Break Fix Contract SLA for site facility computer support to $1M.• Negotiated contracts for test system rack creation maintenance, leading to suppliers utilizing the iDEN chip set in their product portfolio. • Facilitated $40M iDEN tooling conversion cost reduction bundling model. • Established and organized Black Belt activities providing $56M in cost savings for integrated Supply Chain reporting to Senior Executive Team.• Accomplished the programming and test of 2M phones annually, supervised iDEN product RMA and reclamation teams.

Drove quality expectations and personnel changes within Tooling/Fixture Team to reduce costs, improve delivery, improve document retention and focus on value-added services. Organized departmental standards to meet ISO9000, TL9000, A2LA and BABT for iDEN manufacturing compliance.• Introduced Depot Service Center equipment calibration programs providing $200K saving.• Led global fixture qualification process to enhance an international product manufacturing solution reducing departmental fixed costs by $1.1M.• Implemented RF power traceability program for worldwide manufacturing and service centers for equipment calibration and system characterizations creating FCC compliance approval.

Introduced calibration platform requirements to support iDEN development and manufacturing saving $800K in 3rd party calibration services. Drove database department metrology tools, RF calibrations development for phone and two-way portable productsAutomated equipment calibration and 9000/ISO audit complianceSupported two-way portable products and mobile device test system development, calibration and RF characterization/traceability, 10MHz site manager, RFI/EMI isolation measurement expertLaunched cell phone manufacturing test applications in C and BASIC programming languagesGenerated machine language programs for robotics and SMT PCB assembly

Masters Of Business Administration, Business Management

Bachelor Of Engineering Technology, Electrical Engineering

Associates Of Applied Science, Industrial Electronics Technology