Michael Eccles Email & Phone Number

Northampton, Gb

Northampton, Gb

Northern Home Counties

Duties and Responsibilities: * Facilitating the timely dispatch of all products for client projects by streamlining communication channels and optimising schedules between design, production, dispatch, and sales departments. * Utilising in-depth knowledge of lighting technologies and design principles to craft innovative solutions. * Engaging with lighting designers, consultants, and end-users to build relationships and identify project opportunities. Accomplishments: * Reduced energy consumption and boosted lighting efficacy by steering the specification and management of lighting projects for clients, including NHS trusts, local authorities, and large-scale education institutes comprising multiple buildings. * Collaborated with sales and marketing teams to develop targeted campaigns to expand the project pipeline.

Northants, Leicestershire & Rutland

Duties and Responsibilities: * Established and nurtured strong relationships with clients, maintaining open lines of communication and delivering exceptional service at all levels of engagement, including senior and director levels. * Prioritised customer requirements and feedback in internal decision-making processes, advocating for solutions that enhance customer experience and drive long-term loyalty. * When on project sites, conducted safety inspections and risk assessments to mitigate potential hazards, fostering a safe working environment for all personnel. Accomplishments: * Drove business growth by promoting & selling a range of products to specifiers, lighting consultants, and end-users. * By identifying and targeting new customers and opportunities within the designated area, we achieved a remarkable 200% increase in sales turnover in the first year compared to the previous financial year.* Exceeded sales targets by employing sales initiatives, leveraging market insights, and nurturing client relationships.

Milton Keynes, England, United Kingdom

Duties and Responsibilities: * Engaged with customers to develop customised lighting proposals and schedules that aligned with their specific needs and budgetary constraints, ensuring optimal lighting solutions for their projects. * Strengthened strong relationships with clients by providing personalised guidance and support throughout the complete sales cycle, from initial lead generation to project completion. * Analysed market trends, competitor activities, and customer needs to recognise areas of opportunity and formulate strategies for engaging with prospective clients. Accomplishments: * Developed and executed targeted strategies to increase offline sales growth within the electrical wholesale and contractor markets, utilising market trends and customer insights to capitalise on growth opportunities. * Established clear business/revenue growth goals, aligning them with organisational objectives and market trends. * Attained 30% growth in offline, B2B sales by implementing a relationship strategy focused on existing clients.

East

Duties and Responsibilities: * Advanced area growth by actively seeking out new leads and opportunities and executing strategic cold-calling campaigns targeting both potential and lapsed clients. * Formulated and delivered innovative strategies to determine key targets within our customer base, primarily comprising lighting retailers, interior designers, and architects. Accomplishments: * Spearheaded heightened sales expansion from current retail clientele whilst concurrently fronting the generation of new project-led businesses within the region. * Increased sales within the territory by nearly 70%, demonstrating a strong ability to drive revenue growth and capitalise on market opportunities. * Boosted area business performance by optimising margin and revenue achievement, regularly evaluating performance metrics, adjusting strategies for elevated performance, and collaborating to boost profitability. * Improved networking, knowledge sharing, brand visibility, & market insights through participation in sales meetings.

Oxfordshire, England, United Kingdom

Duties and Responsibilities: * Expanded sales territory from Oxford to encompass a broader area across the Midlands, increasing market reach. * Forecasted sales activity and revenue and delivered sales reports to senior management for decision-making. * Identified growth opportunities by conducting market research on regional infrastructure projects. Accomplishments: * Streamlined sales operations by overseeing the complete sales lifecycle from lead generation, qualification, and outreach through to closing the deal. * Drove repeat business by cultivating relationships with new/existing customers, primarily electrical contractors. * Implemented client outreach initiatives, leveraging market analysis to foster lasting client relationships.

Milton Keynes, United Kingdom

Duties and Responsibilities: * Assisted customers in making informed decisions and addressing their lighting needs through prompt responses to all technical inquiries on a wide range of lighting products. * Ensured accurate sales performance tracking and provided valuable insights for strategic decision-making by formulating sales reports and essential sales documents, including tenders and proposals. * Enlarged the customer portfolio and enhanced the profitability of an existing account portfolio by identifying and creating new business opportunities. Accomplishments: * Recognised for outstanding performance and promoted from Account Manager to Technical Service Manager, reflecting exemplary leadership and technical prowess in delivering excellent service and client support. * Played a pivotal role in guaranteeing customer satisfaction and loyalty by providing comprehensive technical advice to Lyco's clients across various business sectors and domestic applications. * Secured the company's largest single order at the time, demonstrating sales acumen, negotiation skills, and the ability to meet and exceed client expectations. * Empowered customers to reduce energy consumption and costs by offering guidance on energy-saving methods, including the adoption of low-energy lighting such as LED and the implementation of Lighting Controls. * Increased client engagement and accelerated business growth by strengthening relationships with decision-makers.