Deployed OpenStack Private Cloud on-premise for Development and QA team use.Administered Nagios implementation.Administered Asterisk/FreePBX installation.Traveled with sales team, providing technical support and interfacing with client’s IT resources.Implemented backup solution across mixed environment.Designed mobile NOMAD SaaS solution.Responsible for management of day to day IT Team operations, both internal IT and server ops.

Responsible for deploying and managing monitoring suite for pc's, servers and networks.Hardware and software end user support (Helpdesk and deskside).Responsible for Exchange and Active Directory server administration.Remote remediation and customer site support.

Global SMTP Services, Technical Focal and IT Architect 2004 - 2009Responsible for testing, deploying and administering antispam and antivirus software suites, and Symantec 8160 antispam Traffic Shaping Appliances, worldwide. Single point of contact for internal and external dns. Managed work direction and technical assistance for globally allocated resources (India and Brazil).Responsible for on call 24x7 for crit sit (sev 1) and account escalations.… Show more Global SMTP Services, Technical Focal and IT Architect 2004 - 2009Responsible for testing, deploying and administering antispam and antivirus software suites, and Symantec 8160 antispam Traffic Shaping Appliances, worldwide. Single point of contact for internal and external dns. Managed work direction and technical assistance for globally allocated resources (India and Brazil).Responsible for on call 24x7 for crit sit (sev 1) and account escalations. Primary liaison to AS and AV vendor representatives. Responsible for trend analysis, capacity planning, OS and middleware tuning, process/procedure documentation. Responsible for purchase and implementation of Geotrust certificates at gateways for transport layer security (TLS) installation. Supported mixed AIX/linux environment, approx 150 servers. MICHAEL ECHELBERGER PAGE TWOLotus Domino System Administrator, Team Leader 2002 - 2004Provide work direction for day to day operations. Responsible for facilitating crit sit bridge calls. Responsible for providing input to architect team for long term planning, capacity planning, and software/hardware upgrades. Primary interface with upper management regarding outages and root cause analysis.Responsible for hardware/software procurement. Primary deskside support for on-site and remote management team (Windows XP).Lotus Domino System Administrator, Technical Show less

Instrumental in transitioning all 2nd level support from previous customer site in Seattle to Boulder.SME for all aspects of server support and branch operations.Supported Windows/*nix mixed environment, approx 1000 servers and terminals.

Responsible for deploying IBM Employee Replacement Part program.

2 deployments to Persian Gulf, including Operation Desert Storm.