Michael Ewing
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Michael Ewing Email & Phone Number

Director of Renewals @ Quickbase | Vista Equity Partners Portfolio | Former HubSpot and impact.com 🚀 at Quickbase
Location: Wenham, Massachusetts, United States 12 work roles 6 schools
1 work email found @hubspot.com 9 phones found area 770, 706, 804, 531, 888, and 978 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 9 phones

Work email m****@hubspot.com
Direct phone (770) ***-****
LinkedIn Profile matched
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Current company
Role
Director of Renewals @ Quickbase | Vista Equity Partners Portfolio | Former HubSpot and impact.com 🚀
Location
Wenham, Massachusetts, United States

Who is Michael Ewing? Overview

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Quick answer

Michael Ewing is listed as Director of Renewals @ Quickbase | Vista Equity Partners Portfolio | Former HubSpot and impact.com 🚀 at Quickbase, based in Wenham, Massachusetts, United States. AeroLeads shows a work email signal at hubspot.com, phone signal with area code 770, 706, 804, 531, 888, 978, and a matched LinkedIn profile for Michael Ewing.

Michael Ewing previously worked as Director of Renewals at Quickbase and Member at Tack. Michael Ewing holds Master Of Business Administration - Mba, Business Administration And Management, General from Trinity Business School.

Company email context

Email format at Quickbase

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{first_initial}{last}@hubspot.com
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Profile bio

About Michael Ewing

With over 15 years of experience in Renewal Management, Customer Sales, and Customer Success, I bring a proven track record of boosting on-time renewals, maximizing customer retention, and minimizing churn. My expertise is rooted in leading cross-functional teams, devising and executing strategic retention initiatives, and utilizing data analytics for insightful decision-making. I am adept at fostering collaboration, driving customer revenue growth, and guiding global teams toward shared goals.My career began at HubSpot (NYSE:HUBS) in 2010, where I scaled various customer success functions through a successful IPO, generating $500M in revenue. As a founding member of the first international expansion to Dublin, IE, I directed renewal teams managing over $65M MRR. In 2022, I joined [impact.com](http://impact.com/) ($250M revenue), where I established Customer Renewals and Customer Sales teams that significantly boosted revenue by aligning sales strategies with customer success. This experience deepened my expertise in driving customer growth and fostering innovation to enhance efficiency and revenue gains.As the Director of Renewals at Quickbase, I lead initiatives to enhance on-time renewals, maximize customer retention, and reduce churn. My responsibilities encompass overseeing all aspects of renewals, conducting churn analysis, and implementing proactive retention strategies. Collaborating with cross-functional teams, I drive customer satisfaction and loyalty by developing comprehensive adoption and retention plans, analyzing customer insights, and leading a high-performing team to achieve our business objectives.

Listed skills include Inbound Marketing, E Commerce, Online Marketing, Marketing, and 78 others.

Current workplace

Michael Ewing's current company

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Quickbase
Quickbase
Director of Renewals @ Quickbase | Vista Equity Partners Portfolio | Former HubSpot and impact.com 🚀
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12 roles

Michael Ewing work experience

A career timeline built from the work history available for this profile.

Director Of Renewals

Current

Boston, Massachusetts, US

At Quickbase, we are committed to revolutionizing business operations with our adaptable platform that empowers users to build solutions that improve productivity and drive insights. My focus is on directing strategic initiatives to enhance renewals and customer retention, leading a high-performing team in developing and implementing comprehensive.

Jun 2024 - Present

Member

Current

Newburyport, MA, US

Tack is a community, a knowledge base, and a destination for anyone looking to evolve their go-to-market to be more people-first.

Dec 2023 - Present

Vp, Customer Revenue

Santa Barbara, California, US

Strategic Growth* Spearheaded strategic growth initiatives, aligning cross-functional teams with company mission, values, and vision; delivered remarkable results by fostering a growth-centric culture.* Achieved a 38% increase in Total Customer Expansion revenue, adding $7.6M in Annual Recurring Revenue (ARR).* Achieved a 181% increase in cross-sell ARR.

Jan 2022 - Feb 2024

Board Advisor

Santa Barbara, California, US

  • Served as a guide and mentor to executive leadership team in the functions and operations of customer success and education.
  • Keynote speaker at major industry conference, Partnership Experience.
Mar 2021 - Jan 2022

Principal Team Manager, Contract & Renewal Management

Cambridge, Massachusetts, US

  • 2021 (Boston, MA): Head of NAM upmarket renewal and contract management, directing 4 Managers and 40 IC's to the successful growth and retention of $50M MRR install base in the SMB, MM, Corp and Strategic Accounts space.
  • 2019 - 2021 (Dublin, Ireland): Head of Renewal Management for EMEA, overseeing the successful renewals of $15M contract revenue through a team of 14+ renewal managers and 2 Team Leads located in Dublin and Berlin.
  • 2017 - 2019 (Dublin, Ireland): Head of Renewal Management for EMEA and APAC, leading the successful renewals of $10M contract revenue through a team of 10+ renewal managers located in Dublin and Singapore.
  • Recipient of prestigious awards; President's Club for top company performance and HEART for upholding core company values
May 2017 - Jan 2022

Senior Program Manager, Renewal Management

Cambridge, Massachusetts, US

  • Founding member that built and scaled the Renewal Management department to a 100+ person team distributed worldwide, dedicated to maximizing account and revenue retention.
  • Performed comprehensive audit of renewal customer processes, identified and addressed weak points which led to significant efficiency gains for Customer Success Managers through the formation of the Renewal Management.
  • Responsible for process change design and implementation, system operation builds and deployment, employee headcount modelling, negotiation frameworks, and new hire training for the Renewal Management department.
  • Winner of the company’s Champion Award for superior performance.
Feb 2016 - Aug 2017

Project Manager, Customer Success

Cambridge, Massachusetts, US

  • Served as the first Project Manager for the Customer Success organization.
  • Project manager of initiatives to improve customer engagement, bolster the effectiveness of customer onboarding and implementation, strengthen account relationships and accelerate upsells during the customer lifecycle.
  • Recipient of the HubSpot Champion Award for superior performance.
Oct 2013 - Feb 2016

Team Leader, Implementation Specialists

Cambridge, Massachusetts, US

  • Founding member of HubSpot’s first international office.
  • Hired and managed the customer implementation team focused on reducing time to value and establishing best practices and procedures for new customer onboarding engagement model.
  • Introduced a project-based approach to new hire onboarding to build competencies in the use of HubSpot, which was adopted for use across the entire organization.
Dec 2012 - Oct 2013

Principal, Inbound Marketing Consultant

Cambridge, Massachusetts, US

  • Joined HubSpot in its fourth year as one of the first 100 employees.
  • Managed onboarding for a diverse portfolio of 75 client accounts in the e-Commerce, SMB, and Mid-Market segments.
  • Innovated a model for the development of inbound marketing campaigns that was presented to the Chief Product Officer and incorporated into the product, lowering the onboarding period from 125 days to 60 days and.
Aug 2010 - Nov 2012

Founder

Inbound Commerce

Co-author of top selling eCommerce Inbound Marketing book, "How to Sell Better Than Amazon".

Apr 2010 - 2015

Founder

Athens Music Foundation
Jan 2005 - Jun 2007
6 education records

Michael Ewing education

Master Of Business Administration - Mba, Business Administration And Management, General

Trinity Business School

Bachelor, Business/Corporate Communications

The University Of Georgia

Executive Leadership

Harvard Business School Executive Education

Operations Management

Harvard Business School Executive Education

Crisis Management

Harvard Business School Executive Education

Ethics At Work

Harvard Business School Executive Education
FAQ

Frequently asked questions about Michael Ewing

Quick answers generated from the profile data available on this page.

What company does Michael Ewing work for?

Michael Ewing works for Quickbase.

What is Michael Ewing's role at Quickbase?

Michael Ewing is listed as Director of Renewals @ Quickbase | Vista Equity Partners Portfolio | Former HubSpot and impact.com 🚀 at Quickbase.

What is Michael Ewing's email address?

AeroLeads has found 1 work email signal at @hubspot.com for Michael Ewing at Quickbase.

What is Michael Ewing's phone number?

AeroLeads has found 9 phone signal(s) with area code 770, 706, 804, 531, 888, 978 for Michael Ewing at Quickbase.

Where is Michael Ewing based?

Michael Ewing is based in Wenham, Massachusetts, United States while working with Quickbase.

What companies has Michael Ewing worked for?

Michael Ewing has worked for Quickbase, Tack, Impact.Com, Hubspot, and Inbound Commerce.

How can I contact Michael Ewing?

You can use AeroLeads to view verified contact signals for Michael Ewing at Quickbase, including work email, phone, and LinkedIn data when available.

What schools did Michael Ewing attend?

Michael Ewing holds Master Of Business Administration - Mba, Business Administration And Management, General from Trinity Business School.

What skills is Michael Ewing known for?

Michael Ewing is listed with skills including Inbound Marketing, E Commerce, Online Marketing, Marketing, Social Media, Marketing Strategy, Customer Engagement, and Business Development.

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