Michael Fisher Email & Phone Number

New York, NY, US

Fed the computers.

Technology strategy and software engineering consulting for progressive mission-driven organizations.

Washington, District Of Columbia, US

Chicago, IL, US

• Founding technology lead of Uptime2020, an election-year program to provide reliability sprints, rapid response deployments, and embeds of engineers, designers and product managers.
• Ran hiring and management process, resulting in the onboarding of 20 engineers, product managers, and designers from both the public and private sectors to support our partner organizations.
• Worked with over 25 companies essential to 2020 voter outreach and protection, addressing more than 50 critical security vulnerabilities, as well as software and program challenges.

Newark, NJ, US

• Campaign senior staff, leading the technology effort from the senator's announcement to the end of the primary campaign
• Hired engineering, IT, and product management team, eventually growing the team to 10
• Lead effort to secure the candidate and campaign principles, resulting in zero known security breaches during the campaign
• Built technology that enabled $24M in fundraising over 12 months and allowed organizers to talk to hundreds of thousands of voters across 10 early states

New York, New York, US

• Engineering leader, providing direct management of 12 engineers across 4 pods focusing on fulfillment, platform, integration, and data engineering
• Work with Casper senior leadership to set technology vision, strategy, and tactics on a yearly and quarterly basis
• Build and manage engineering hiring pipeline to staff roles across the organization

Washington, DC, US

• Working with the transition team, helped hire tech leadership and plan 2017 engagements with the Virginia Coordinated
• Worked with stakeholders in mobilization, voter protection, comms, and finance to design products for 2017 elections
• Staffed and lead team of 8 engineers to build and scale software for the 2017 elections, including voter registration and polling place finder I Will Vote, voter protection tool LBJ, and enagement websites

• Fifth tech hire, created technical operations team and hired 3 direct engineering reports
• Worked with chief technical, product officers and digital director to plan and implement campaign web applications
• Maintained 99.95% uptime on more than 100 production services hosted in AWS, in addition to supporting hundreds of digital campaign staffers nationwide on data and analytics tools
• Architected deployment tooling that supported 50 frontend and backend developers and shortenedthe release time for new projects by 75 percent, resulting in, on average, one new production web app each week
• Managed effort to harden internal and external infrastructure against distributed attacks and targeted exploits

San Francisco, CA, US

• Built tools to scale support and product operations for Krux's marketer and publisher clients
• Lead technical implementations of new products and integrations with DSPs, SSPs, and other DMPs
• Second-level engineering support

Mountain View, CA, US

• Day-to-day technical relationship manager and support engineer for large web publishers, representing $5.3MM annual revenue
• Supported technical implementations of Google’s DoubleClick ad serving solution and associated products in JavaScript, Java, and ActionScript
• Scaled support operations by planning, designing, and developing internal tools
• Triaged and addressed more than 25 API, ad server, and client website implementation issues each week

Brooklyn, New York, US

• Triaged 50+ incoming client requests each week from 500+ active accounts, operating an on-call help desk for front-end web bugs and the BSD Tools, BSD’s online fundraising and engagement platform
• Identifed, troubleshot, and xed front-end website bugs and addressed client concerns, determininglevel of effort and priority for large and complex issues
• Managed large website production projects, launching over two dozen, as well as planed implementation of new software features

Washington, DC, US

• Redesigned email marketing program and implemented new list segmentation strategy, more than doubling open and click-through rates
• Developed and implemented social media outreach strategy around LGBTQ equality and immigration reform campaigns
• Monitored and reported on email messaging metrics and increased email readership on key issue areas
• Developed and ran successful fundraising and issue campaign advertising using Facebook, Google AdWords, and other online platforms
• Managed project development of social media features into Campus Progress’ CRM and CMS
• Project managed development of two website redesigns, includ- ing communications with outside vendors, development, and design team

Cupertino, California, US

• Actively managed over 200 accounts, creating custom Apple hardware and software solutions for medium-sized Silicon Valley firms
• Worked with businesses to facilitate repairs and onsite service through store resources and the Apple Consultants Network (ACN)
• Worked with store teams to deliver a 200% increase in business revenue in FY2008 through increased sales and product support

B.A., American Studies

Graduate Certificate, Computer Science