Mike Hooper Email & Phone Number

Baltimore, Maryland, Us

Baltimore, Maryland, Us

Baltimore, Maryland, Us

Baltimore, Maryland, Us

Baltimore, Md, Us

Managed all phases of digital projects from inception through completion for company’s top clients. Led strategy, requirements definition, architecture, design, development, quality assurance testing, and implementation. Directed project management and project delivery resources and implemented processes targeting ongoing procedure enhancements. - Implemented operational improvement for the project management department. Responsible for interactive department demand planning and forecasting resource needs for a 15 person team. Established and monitored staff performance and development goals. - Managed the implementation of 10+ customer facing, high traffic websites. Developed business requirements based upon brainstorming sessions with clients, competitive analysis and usability best practices. Managed information architects, web designers, and web developers. Acted as primary contact for on-going maintenance contracts. Authored request for proposal (RFP) responses and statements of work (SOW).Technologies/Languages/Applications worked with:Microsoft Project, Microsoft Office, Basecamp, Advantage, HTML, CSS, JavaScript, Adobe Photoshop/Illustrator, PHP, .NET, MySQL, Google Analytics, Yahoo Analytics, Content Management Systems (Sitecore, Ektron, Magento, Concrete5, and Wordpress), Authorize.net, PayPal and Avalara

Baltimore, Maryland, Us

Key facilitator within the company, providing program oversight and management for primarily IT-based Sales & Marketing system initiatives. Ensured the quality of project deliverables by managing the analysis, development, and testing of systems to meet business needs. Demonstrated skills in interviewing business and technical leaders to gather and clarify business requirements. Authored detailed project management plans and managed budget and cost.- Accountable for the coordinated management of multiple strategic marketing and sales related projects to achieve organizational objectives. Prepared business cases, return on investment (ROI) estimates, project scope, estimated cost, defined project specifications and ensured compliance to schedules. Responsible for Vendor Management within the platform, collaborating closely with legal team to craft and manage contract and service agreements. - Implemented policies, tools, and procedures to assist with the maturation of requirements gathering methodology. Coached, mentored and managed business analyst personnel including performance evaluations and reviews, bonus and salary increase determination, hiring and terminations, and career development.- Served as the subject matter expert for sales and marketing systems. Conducted numerous requirement gathering sessions and interviews with stakeholders. Gathered business, functional, integration, performance, and security requirements. Assisted QA functional testing teams with test planning, test case creation, and test execution. Led User Acceptance test planning and execution.Technologies/Languages/Applications worked with:Microsoft Project, Microsoft Office, HP Quality Center, AtTask, Axosoft OnTime, HTML, CSS, JavaScript, .NET, Java, SQL Server, Coremetrics, Google Analytics, Yahoo Analytics, Content Management Systems (Red Prairie Blue Martini and Ektron), Chase Paymentech, PayPal, Avalara, Apache and Weblogic

Houston, Texas, Us

Worked as a project manager, data analyst and programmer in information systems for several industries including financial services and communications. Managed business intelligence reporting development and integration projects through all phases of project life cycle - analysis, design, development, testing, implementation, and post-production support.- Consulted in the development of an enterprise wide data warehouse for a leading media and entertainment client seeking to complete a customer-centric marketing initiative. Led a team of 10+ offshore and onshore members.- Managed day-to-day project activities. Created and updated project schedules, tracked progress against project schedules, managed scope and enforced change control process, developed and reviewed deliverables, developed and maintained project issue and risk log.- Defined and standardized client SDLC and requirement intake process.- Worked closely with client IT Executive Management to navigate issues and provide recommended solutions.- Developed detailed and specialized industry knowledge and experience of major business processes, key industry issues and trends. Led business requirement gathering, gap analysis, and functional requirement creation/review/approval.Technologies/Languages/Applications worked with:Microsoft Project, Microsoft Office, HP Quality Center, Oracle, Netezza, AS400, COBOL, SQL, Ab Initio, Informatica, Data Mirror, AutoSys, Business Objects and Cognos