Responsible for financial planning, budgeting, forecasting, and analysis.Responsible for the function of computers, laptops, tablets, network hardware, software, and services.Transitioned from non-standard accounting software to Quickbooks then to cloud-based Quickbooks Online.Championed adoption of standardized payroll system to provide employees with direct deposit and more accurate withholding.As a trusted advisor, created the first financial reports (profit and loss, balance sheet, statement of cash flow, and sales by product analysis) to be approved by the board of directors - a first in 24 years of business which resulted in my appointment to the board of directors.Created the first company budget and financial models so the board of directors has accurate forecasting.Identified the need for a database to organize paper advertisement orders and scheduling. Engineered a FileMaker database from scratch to dramatically reduce time spent scheduling orders, creating runsheets for publications, and billing. Provided technical support and training to employees. Collaborated with peers and colleagues as we upgraded hardware, software, network, and workflows to overcome complex technical challenges.Documented technical work and research to create HOW TO guides for colleagues to empower them to find needed information.Reduced monthly expenses by $1,000 by decreasing page and advertisement development time by 30 labor hours per week by installing OS X Server, purchasing newer systems to standardize all computers to OS X, and upgrading from Adobe PageMaker 6.5 to Creative Suite.

I assist the manager to maintain a clean, welcoming, and relaxing place for people to stay and enjoy themselves along the St Johns River.

Created a new Facebook business page for Alltimate Gaming Lounge. On a daily basis, generated effective, dynamic promotional Facebook posts to drive customers to the store and promote in-store events, Facebook Live streamed competitions, and cross promoted through appropriate Facebook groups. Also responsible for logo design and monthly promotional calendar creation.

Create award-winning advertisements and page layouts. Manage other graphic artists. Keep department within budget. Maintain a small computer network of Apple and Windows PCs. Research and purchase equipment. Create elaborate spreadsheets. Solve math problems that would make other employees quiver in fear.

Design advertisements and create the layout for multiple coupon books and magazines.

Design advertisements and create layout for a multiple coupon books and a calendar.

Provided 5-star level phone support for Dell customers.Diagnosed computer software and hardware failures over the phone.Determined the scope of customer's issues by gathering facts and determining cause and researching solutions.Guided customers through how to repair their systems or arranged for a technician to deliver and install parts.Ensured customer satisfaction and encouraging brand loyalty.Earned Dell certification.Chosen based on top performance in the desktop division to participate in laptop support division.

Hired directly by Raytheon E-Systems because they loved my work from the previous summer when I worked there through a placement agency. Transitioned their business development documents from Mac to PC working on both platforms using Microsoft Office.Entrusted with access to sensitive proposals and technical documents and passed a background check.