Michael Johansen is a Interim Chief Operating Officer at Fusionware. He possess expertise in salesforce.com, leadership, cloud computing, customer service, strategy and 15 more skills. Colleagues describe him as "Michael is the consummate professional. He handles the daily tactical issues quickly, and with a level of knowledge and experience that allows you deal with other problems. His background of working with different levels of government and in different arenas, marketing, finance, product, and sales make him a serious addition to any team. 
But beyond mastering the daily tactical issues, he devotes ample time to overall process improvement and to looking at the macro problems impacting an organization. He revamped our go to market process around how we segmented our customers, how we improved their performance and desire to spend with us, and how we improved as an overall sales organization. He used his sharp analytical skills to back up his assertions and resulting recommendations with actionable data that allowed you as an executive to make quality decisions. I would gladly work with him again given the chance, he drastically improves whatever team he is on." and "Mike is a visionary leader with a strong business acumen and a keen eye for innovation. We worked together every day on strategy, technology adoption, and business architecture. He spearheaded the adoption of a CRM and cloud technology. Mike had a clear vision for where he wanted the agency to go and identifying business value from an IT perspective."