Michael Montez

Michael Montez Email and Phone Number

Product Management | Digital Transformation | CX Design Thinker @ H-E-B
san antonio, texas, united states
Michael Montez's Location
Dripping Springs, Texas, United States, United States
Michael Montez's Contact Details

Michael Montez personal email

n/a
About Michael Montez

Accomplished leader with a proven track record of delivering value through strategic initiatives. Extensive expertise in launching new products, creating effective strategies, and driving business growth within Financial, Health, and Retail Industries. Skilled in Leadership, Management, Product Strategy, Roadmapping, Product Development, Customer Experience Design, and Communication, among others.

Michael Montez's Current Company Details
H-E-B

H-E-B

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Product Management | Digital Transformation | CX Design Thinker
san antonio, texas, united states
Website:
heb.com
Employees:
19761
Michael Montez Work Experience Details
  • H-E-B
    Senior Product Manager
    H-E-B Feb 2023 - Present
    Austin, Texas, United States
    Lead the digital strategy for H-E-B’s Facility, Asset, and Assortment verticals, focusing on modernizing processes and tools through innovation. Responsibilities include owning the product roadmap by setting outcomes and timelines, researching market trends and competition to drive product innovation and maximize ROI, and collaborating with Engineering and Design teams to create scalable products. Additionally, develop OKRs and KPIs to set goals, define objectives, and track progress.
  • Florida Blue
    Product Leader
    Florida Blue Nov 2018 - Feb 2023
    Jacksonville, Florida
    Led the strategic direction, prioritization, and execution of Payment, Enrollment, and Billing initiatives across all BCBS segments. Headed the implementation of a new Billing and Payment solutions platform for both commercial and retail customers, providing customers a unified omnichannel payment experience. Established new reporting framework, providing internal stakeholders with seamless access to essential data and analytics for informed decision-making.
  • Usaa
    Senior Product Manager/Product Owner
    Usaa Jun 2013 - Dec 2018
    Oversaw USAA Bank’s Debit & Credit Experiences, establishing new product offerings and communications models for USAA Bank customers. Directed the bank communication strategy for Web and Mobile applications, aligning with the transition toward a digital-first company, focusing on enhancing user experience and delivering more informed messaging regarding account updates and status.

Michael Montez Skills

Banking Microsoft Excel Customer Service Management Sales Leadership Microsoft Office Marketing Process Improvement Strategic Planning Communication Insurance

Michael Montez Education Details

Frequently Asked Questions about Michael Montez

What company does Michael Montez work for?

Michael Montez works for H-E-B

What is Michael Montez's role at the current company?

Michael Montez's current role is Product Management | Digital Transformation | CX Design Thinker.

What is Michael Montez's email address?

Michael Montez's email address is mi****@****lue.com

What schools did Michael Montez attend?

Michael Montez attended Texas Tech University, Bethel College-North Newton.

What skills is Michael Montez known for?

Michael Montez has skills like Banking, Microsoft Excel, Customer Service, Management, Sales, Leadership, Microsoft Office, Marketing, Process Improvement, Strategic Planning, Communication, Insurance.

Who are Michael Montez's colleagues?

Michael Montez's colleagues are Ricardo Martinez, Darian Barrera, Rosa Briseno, Alejandro Aragon, Manuel De La Rosa Iv, Grace Lopez, Elana Sanchez.

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