Michael Smith Email and Phone Number
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As a Swiss-American, multi-lingual brand strategist and marketing specialist, I have over 18 years of experience across B2C, B2B, and tech start-ups, working for Fortune 500 companies such as Unilever, Avon, and American Express in Europe and the USA.My career highlights include launching one of American Express’ largest B2B campaigns, leading Avon’s award-winning global product launch, and co-founding and managing a tech start-up in the field of social media advertising and data analytics with a focus on China and Brazil. Most recently, I transformed Fountain's event and brand strategy, a high-growth, HR Tech solution provider, exceeding targets by 10%-40% each month by building a strategic event framework and redefining operational standards.I have a proven track record of building and executing impactful (brand) strategies, driving consumer and customer engagement, and delivering results. I am most passionate about exploring new ideas, creating innovative solutions, developing talent, and fostering collaboration across teams and cultures to create exceptional work.
American Express Global Business Travel
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Director, Brand Management And TransformationAmerican Express Global Business Travel Nov 2024 - PresentNew York, Ny, Us -
FounderBrand Trail Llc May 2024 - PresentSupporting early stage startups with Brand development, messaging and strategy needs.
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Sr. Director, Brand & CreativeFountain Mar 2023 - Mar 2024San Francisco, California, UsAssumed strategic oversight of a cross-functional team spanning Creative Content, Social, Web, Events, and Operations, with the mission of architecting a consistent go-to-market marketing engine for a high-growth, HR SaaS provider, spearheading key initiatives that drove significant impact:Transformed the Event Strategy by introducing a new operating framework, collaborating closely with the Sales team to orchestrate the implementation of a foundational new playbook for pre- and post-event execution. This transformative approach consistently surpassed aggressive company lead targets by 10%-40%, a testament to strategic acumen and execution excellence.Redefined the brand's visual identity and positioning through a comprehensive rebranding initiative, establishing new brand standards and optimizing operational processes, elevating brand appearance, accelerating speed to market, and culminating in a 10% brand awareness among the target demographic, underscoring the effectiveness of the revitalized brand strategy.Initiated Fountain's AI-Committee, providing strategic direction that fostered a 25% surge in AI adoption and exploration, safeguarding company information and brand integrity ensuring transparent utilization of AI capabilities. -
Director, Brand Strategy & Creative ContentFountain Sep 2022 - Mar 2023San Francisco, California, UsSpearheaded the development and implementation of a new brand strategy, leveraging market research insights to steer a cross-functional team of content creators and designers. Led brand consistency across all media touch points, fostering a collaborative environment that empowered the team to excel. Architected design guidelines and optimized creative processes, enabling the team to respond swiftly to rapid paid ad creation needs at scale, reducing campaign production time by over 50%.Demonstrated strategic acumen in building a robust and consistent content engine focused on driving brand thought leadership in the realms of frontline recruiting and AI by forging strategic partnerships with company executives and industry subject matter experts, harnessing their expertise to position the brand as an authoritative voice in the industry. -
Head Of Brand & MarketingFlow Finance Jan 2022 - May 2022Santa Monica, California, UsSpearheaded the strategic overhaul of Flow Finance's brand identity, crafting a comprehensive roadmap that encompassed repositioning, the development of a unified narrative, tone, and creative design, and setting the path to transforming the brand's market presence as a leading CFO service provider. -
Director Brand Planning & Strategy - Global Advertising & Brand ManagementAmerican Express Oct 2018 - Jan 2022New York, Ny, UsDrove the development and implementation of customer-centric brand strategies, leading to the creation of persuasive brand narratives, positioning statements, and messaging architectures. These initiatives were widely adopted across the B2B, and Travel verticals, significantly enhancing marketing cohesion and effectiveness.Led a team of 25 cross-functional members in launching American Express's largest B2B campaign targeting small business owners, resulting in significant brand awareness and product consideration surpassing targets.Rapidly developed and implemented a global brand architecture and messaging framework for travel communications in response to COVID, setting a new standard for agile brand strategy. -
Sr. Manager Brand Strategy - Global Commercial ServicesAmerican Express Sep 2015 - Oct 2018New York, Ny, UsLed the development and execution of global B2B brand marketing strategies across five international markets, focusing on elevating brand awareness and consideration among Small Business Owners. This involved strategic partnerships with Field Enablement teams to ensure cohesive brand messaging and market penetration.Orchestrated a comprehensive cross-enterprise initiative to rejuvenate the American Express OPEN brand, rolling out the impactful “Get Business Done” campaign. This strategic move resulted in a notable 2% increase in brand consideration among Small Business Owners in the US, marking a significant achievement in market engagement.Pioneered and managed extensive internal marketing and training programs, successfully educating over 300 marketing professionals worldwide. These initiatives enhanced internal capabilities and aligned global marketing efforts with the brand's strategic goals, ensuring consistent and effective brand communication. -
General ManagerTyngu Feb 2013 - Dec 2015New York, UsDeveloped an online learning platform to train Small Business Owners in Brazil on how to effectively use social media professionally for their business. Built a company reporting structure to efficiently lead a team of 15 content creators to develop and market a continuous stream of new social media lessons for the Brazilian market. -
Co-FounderSoshio Oct 2012 - Jan 2015Co-founded a social media data analytics company with focus on the Chinese market, by developing a natural language processing algorithm capable of interpreting content sentiment and emotions. Developed and managed B2B Marketing communication strategies to acquire customers that allowed the company to generate six figure revenue in the first year. Named among the "Most Promising Top 100 Big Data Companies" in 2014.
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Global Brand Manager Hair CareAvon Products Dec 2009 - Oct 2012Northampton, GbLed the strategic vision, brand strategy and global product innovation pipeline for Avon's largest Hair Care brand. Achieved highest margin levels in brand history by optimizing packaging and formula costs. -
Global Associate Brand Manager, Hair CareAvon Products Jul 2008 - Dec 2009Northampton, GbDeveloped a globally integrated communication package including Global advertising, Avon’s first global sales representative activation kit, and Avon’s first multi-lingual social media launch that was recognized as the company's best-in-class marketing campaign in 2009.Managed the re-launch of Advanced Techniques hair care (a $250 million brand) globally. Delivered 5 million USD in savings per year while growing Advanced Techniques +14% in sales. -
Junior Brand ManagerUnilever Mar 2006 - Mar 2008Blackfriars, London, GbBrand building, creating and managing local marketing campaigns for new Dove product launches including managing P&L. Developed and executed new POS concepts specifically tailored to retailer demands. Secured primary sales locations within retail stores for important product visibility, resulting in an overall increase of POS sales.Responsible for implementing and managing new home page rollout and maintenance. -
Marketing & Communication ManagerSqueeze (Start-Up) Jan 2005 - Mar 2006•Created a marketing strategy and communication concept for a start-up company, with an innovative product mix new to Switzerland. •Involved in product and concept development, creating radio advertisements, liaising with various distributors and executing promotional events.
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Marketing Assistant InternshipIbm Jul 2004 - Sep 2004Armonk, New York, Ny, UsAnalyzed IBM marketing methods and developed an interactive information tool for IBM business partners.
Michael Smith Education Details
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University Of St.GallenMarketing & Business Economics -
University Of ZurichEconomics
Frequently Asked Questions about Michael Smith
What company does Michael Smith work for?
Michael Smith works for American Express Global Business Travel
What is Michael Smith's role at the current company?
Michael Smith's current role is Brand Strategist | AI Explorer | B2C/B2B Global Marketing leader, Community builder🇨🇭🇺🇸.
What is Michael Smith's email address?
Michael Smith's email address is mi****@****cal.com
What is Michael Smith's direct phone number?
Michael Smith's direct phone number is +191748*****
What schools did Michael Smith attend?
Michael Smith attended University Of St.gallen, University Of Zurich.
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