Michael F. Email & Phone Number

Tampa, Florida, United States

Manages 330 technology professionals responsible for large-scale enterprise service operations supporting SOCOM, its Theater Special Operations Commands, Data Centers, Joint Services and Regional Support Centers, supporting over 75K users worldwide. Ensures the service level is aligned with the customer's vision and expectations and delivered to internal and external customers; develops and builds highly qualified cross-functional teams; Implements strategic solutions for communications and special requirements, capability gaps, and problematic areas.

Tampa/St. Petersburg, Florida Area

Deputy Enterprise Services Lead-Assumed lead responsibilities when necessary. I assist with managing our enterprise contractor staff, including finance, travel, and disciplinary actions. I ensure staff compliance with company standards and policies. Hiring Manager- I review resumes, manage interviews, and engage with staffing agencies and sub-companies to provide employment opportunities to qualified applicants. I worked closely with our Talent Acquisition team to fill vacancies and briefed company leadership on manning requirements and personnel statuses.Ensured prompt and accurate response to performance impacting events; oversaw daily operations-networks, enterprise services, storage, and computing operations, direct continuity of operations, and manage service quality assurance. I coordinate amongst the Communications Branches and Enterprise teams to provide operational support ensuring that the correct teams are engaged, and incidents, changes and operational requirements are addressed promptly.

Tampa, Florida, United States

Provided direction and managed the schedules and priorities of five subject matter experts responsible for maintaining situational awareness and daily oversight of SOCOM's information environment. Continued to manage several projects from my previous position for several months until it was filled while performing my current positions responsibilities.Tracked all HQ, Component & TSOC incidents, authorized service interruptions and service upgrades. Monitored and enforced compliance to Communications Tasking Orders, baseline deviations, and server patching and maintenance. Performed periodic quality assurance checks to ensure services were performing daily, weekly and monthly O&M to standard.Oversaw the completion of 70+ Tactical Support Nodes providing real world and exercise support to SOF globally. Briefed senior leadership on tasking updates, current and upcoming events, occasionally service statuses, and priority 1 & 2 incidents.Created the Chief of Operations portal used for managing data center related events and actions.

Tampa/St. Petersburg, Florida Area

Responsible for planning, scope, budget, schedule, performance, and implementation of warfighting leading-edge IT solutions that deliver timely and secure intelligence information access, analysis, and dissemination capabilities to SOF and Cyberspace forces.

Fort Sam Houston, San Antonio Tx

Responsible for production-level Army Mission Command Systems (MCS) servers (VM and Physical) and clients in support of Army and partner nation missions throughout South and Central America. Performed duties as the Information Assurance (IA) Manager for all tactical systems to include classified/unclassified access point terminals.

Kabul, Afghanistan

Responsible for daily operations of the following:1) Knowledge Management Office-supervised five SharePoint Developers, two Database Administrators and all directorate content manager; responsible for Command's coalition (CENTRIX-ISAF) and classified SharePoint portals supporting all Special Operations in Afghanistan.2) Service Support Desk-supervised a team of 11 Joint IT service members and four civilian System Administrators providing customer support.3) Battlefield Information Collection and Exploitation Systems support-supervised four contractors providing near real-time, correlated, situation and battle information to U.S., NATO and allied forces.4) Afghan National Tracking System support-supervised six Field Support Representatives providing friendly unit tracking capabilities to the Afghan Special Ops Component.5) Supervisor to the Plans and Engineering Manager; acting Systems Operations Manager in his absence responsible for all Enterprise services.6) Headquarters Incident Management Lead and supervised VTC and COMSEC operations.

Fort Sam Houston, San Antonio Tx

Served as the Army Battle Command Systems Branch Chief and Information Assurance Manager responsible for production-level Army Battle Command servers and tactical systems supporting Army South and subordinate units. Served as the Joint Network Control Center Manager directing several different DoD organization representatives and unit staff.

Caserme Ederle, Vicenza, Italy

Responsible for the planning, engineering, testing and validation of Army telecommunication systems and networks on the continent of Africa, to include operations during exercises.Selected by the Joint Task Force Signal Director to serve as the Network Operations Chief of Joint Task Force Odyssey Guard for potential US military actions in Libya.Designed and managed the integration of local area networks for Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners. Provided network support for 30 Senior Leader Engagements, 150+ mil-to-mil engagements, 8 Humanitarian Mine Action missions, 9 Army-led exercises and 7 higher command exercises.Performed staff functions related to information system security, information assurance, spectrum and configuration management and network control.

Caserme, Ederle, Vicenza Italy

Supported Army Component and Joint Task Force full-spectrum (Land, Sea and Air) operations by managing Army/Joint local and Wide Area Networks, signal support infrastructures and Combat Net Radio systems in Tactical/Joint Operations Centers.Implemented Computer Network Defense measures to protect information systems from disruption and denial of service or destruction. Developed policy recommendations and advised commanders and staff on the planning, installation, management, operation, and integration of communications assets for Army, Joint and Coalition networks. Established the Coalition Network spanning over two geographically separated installations and the Deployable Joint Command and Control command post supporting all four military services.Deployed to Uganda as the Forward Network Operations Chief managing four different network enclaves between several locations.Deployed to Democratic Republic of Congo as the lead Communications Planner and Exercise Signal Officer in support of Humanitarian and Civic Assistance exercise.Supervised a team of two Army soldiers, six marines and six Congolese signaleers providing tactical radio, mobile data and telephony services.Assisted with the design and development of Army Africa’s network and enterprise architecture within the Tactical Operations Center.

Fort Campbell, Kentucky

Responsible for the organizations Joint Network Transport Capability-Spiral (JNTC-S) systems, Army Battle Command Systems, Video Teleconferencing systems, Local Area Networks and radio systems.Managed the installation and operation of C4I assets on 12 different sites to include four forward operating bases that supported Brigade level headquarters.Planned and supervised the C4I support for three separate JRTC rotations providing data, voice and video connectivity between Louisiana and Kentucky and two Brigade level Mission Readiness Exercises.Established and supervised the Brigade Network Operations Support Center during deployments and training exercises.Successfully planned and executed seven emergency short-notice assemblage moves in support of aviation combat missions.Handpicked to deploy forward as the Signal Officer in charge of communications for the Brigades first combat assault mission with the 1st of the 508th Parachute Infantry Regiment.Managed the Brigades classified/unclassified communications network at an availability rate of 99.9 during OEF IX.Coordinated and managed the automation life cycle replacement program for 3000+ workstations exchanged for the most up-to-date technologies.Developed and published the Brigade communications deployment and operations plan for Operation Enduring Freedom (OEF); wrote and published the organizations NETOPS standard operating procedures and network blackout plan. Configured and managed the Coalition Enterprise Regional Information Exchange network with a 98% operational readiness rate while deployed to Iraq.Coordinated the organizations transition from old technology (Mobile Subscribers Equipment) to the newly fielded Joint Network Node with zero loss of communications. Stood up the first self-sufficient COMSEC account within the Division.

Fort Gordon, Georgia

Instructed over 1,700 students annually at the Signal Support Systems Course on the installation, operation, maintenance, and troubleshooting of Army tactical radio systems.Responsible for the welfare and counseling of students and maintained equipment and facilities worth over $950,000.Subject matter expert on Single Channel Ground and Airborne Radio Systems, Precision Lightweight Global Positioning System Receiver, Automated Net Control Device, Electronic Technical Manuals, Unit Level Maintenance, Tactical Satellite Systems, and Mobile Subscribers Equipment.Assisted the Training Course Management Division with a $750,000 reorganization and security upgrade of the Enhanced Position Location Reporting System Annex.Cross-trained over 20 Instructors to become Subject Matter Experts within the Tactical Radio Branch.Selected over 38 peers to supervise a team with the mission of validating and verifying the Army DAGR program at Raytheon.Trained the entire Battalion on Risk Management with 100% first time pass rate.Served at the Unit Tax Advisor providing service for over 1200 Initial Entry Trainees and Permanent party soldiersHonored with over 15 Letters of Appreciation from family members while serving as Supervisor of the funeral detail on Ceremonial Detachment.Recognized by the Columbia County School Board for outstanding volunteer work.

Fort Bragg, North Carolina

Assigned as a Communications Sergeant for an Airborne Rifle Company responsible for all communications for four frontline combat teams and one headquarters element.Responsible for over 95 communications systems, accessories and battery stock worth over $900, 000.Responsible for being the first company certified on the new Advanced System Improvement Program (ASIP) radio after fielding.Maintained 100% communications readiness to sustain the ability to deploy worldwide within 18 hours of notification while assigned.Set the battalion standard during a Division Ready DRF-1 EDRE by being the first Communications chief to have all equipment issued and operational.Assigned as the LAN and VTC Manager while deployment to Sinai, Egypt. - Managed the installations switchboard, Television station, phone center, computer lab and VTC center.Trained non-signal soldiers to be expert company radio operators.

Caserme Ederle, Vicenza, Italy

Responsible for the accountability and destruction of all COMSEC material.Managed the unit's COMSEC account, maintaining 161 separate items of highly classified material and $300,000 worth of unit equipment, with zero incidents.Provided training and supervision to ten hand receipt holders on the proper methods of handling and maintaining COMSEC material.Trained and certified soldiers during the Battalions RTO certification course achieving 100% first time go.

Bachelor'S Degree-Computer Networks And Security, Information Technology, Gpa: 3.87

Associate’S Degree, Computer Studies, Gpa: 3.85