Michael Faist Email & Phone Number

Milton, ON, CA

Mississauga, Ontario, Canada

Senior Network Architect responsible for designing, sustaining, implementing, and documenting all network operations across over 240+ Mattamy sites, managing a complex array of technologies and infrastructure.

• Duties included providing guidance and training to network support team. Project management, department co-ordination, purchasing and deployment.
• Senior systems analyst providing level 2-3 support for all aspects of the network and server infrastructure
• Implemented Cisco ISE Setup and configuration with Anyconnect vpn & Tacacs+ for switch authentication and accounting.
• Migrated and managed implementation and configuration of Cisco WSA/Firepower web filtering service from Fortinet… Show more Duties included providing guidance and training to network support team. Project management.
• Migrated and managed implementation and configuration of Cisco WSA/Firepower web filtering service from Fortinet firewalls creating policies and authentication for end users.
• Maintained CISCO CES (Cloud E-mail Security) Appliance and CSM. (Cisco Security Manager)

• CDN Team Leader & Territory Coordinator for Ontario division of global corporation. Responsible for support services and administration for all CDN plants.
• Canadian team leader supporting three plants.
• Managed user support staffing, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions.
• Established and maintained regular written and in-person communication with organizations executives, department heads and end users regarding pertinent… Show more CDN Team Leader & Territory Coordinator for Ontario.
• Established and maintained regular written and in-person communication with organizations executives, department heads and end users regarding pertinent activities.
• Purchasing and budget creation for quarterly spending. Implemented cost savings initiatives to bring down current costs by re-negotiating with current vendors and initiating new supply contracts.

• Primary responsibilities were to support operations in all network Infrastructure aspects. Provided 2 & 3rd level support to other divisions.
• Implemented I/T policies and procedures to improve overall service efficiency and increase response time by 25% in addition was designing forms and documents for service tracking, projector and laptop sign offs forms.
• Setup redundant back-up fail over routes in case primary lines went down… Show more Primary responsibilities were to support operations in all network Infrastructure aspects. Provided 2 & 3rd level support to other.
• Setup redundant back-up fail over routes in case primary lines went down using VPN, ISDN and Frame Relay connections and resolved routing issues between remote locations.
• System administration on WinTel servers. Configured group policies, user profiles and for end users.
• Disaster recovery planning which included offsite tape storage with Iron Mountain. Setting-up tape daily, weekly, monthly tape rotation for optimal data recovery in case of system failure.

On-site support technician for service related company. Supervised and supported numerous systems integration ranging from simple support services to full LAN/WAN integration. Worked with teams and alone to provide quality service.

General

Sco Unix

Computer Maintenance And Technology