Michael Fedynyshyn (Fedy) Email and Phone Number
Chief Customer Officer, Chief Revenue Officer (fractional), Head of Sales (fractional) my focus is:Go-To-Market Strategy & Execution: Crafting and executing bespoke Go-To-Market plans that align with your business objectives, ensuring a streamlined path to market success.Strategic Sales Process Optimization: Diagnosing and revitalizing sales processes to drive efficiency and success, leveraging a blend of innovation and proven methodologies.Data-Driven Business Insights: Utilizing advanced analytics to uncover actionable insights, guiding strategy development and decision-making with precision.Comprehensive Sales Strategy Formulation: Developing robust sales strategies that anticipate market changes and position your business for growth, ensuring readiness for all scenarios.Innovative Sales Automation Solutions: Implementing cutting-edge automation tools to enhance sales productivity and consistency, eliminating inefficiency and redundancy.Motivational Incentive Structures: Designing incentive plans that motivate and align sales teams with business goals, ensuring peak performance and reward alignment.Predictive Forecasting & Pipeline Optimization: Balancing the art and science of sales forecasting to maintain a healthy, dynamic pipeline and predict future performance with accuracy.RECENT PROFESSIONAL ACHIEVEMENTS (I can't get enough education and professional development):-2023-Completion of Artificial Intelligence Master Accelerator Class for Scaling Business-2022-Completed Certificate courses from HBX Harvard Business School in Strategy and Business Analytics-2020-Customer Advisory Board of LeanData -2020-OpsStars Award Winner-Most Scalable Lead Management Program -2019-Sales Organization Design Instructor for Innosphere- technology incubator, scale-up program.
Vouris
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Chief Customer OfficerVouris Jan 2022 - PresentPleasanton, California, UsAs the Chief Customer Officer at Vouris, a leading sales consulting firm, I spearhead initiatives to guide startups, early-stage, and high-growth companies in developing scalable Go-To-Market strategies, crafting effective sales strategies, and establishing repeatable sales processes. My focus is on delivering tailored solutions that drive growth and operational excellence, ensuring our clients navigate the complexities of market expansion and sales optimization with confidence
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Chief Revenue Officer (Cro)-FractionalHarbor Life Brokerage Aug 2023 - Apr 2024Leading a team of Senior Account Executives in the Life Settlement and Premium Finance sales process selling to insurance agents, agencies, BGA's, IMO's and Producer Groups
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Senior Manager, Sales Strategy & OperationsZoom Video Communications May 2019 - Aug 2021San Jose, Ca, UsIn my role at Zoom, I led the North American Sales Strategy and Operations, overseeing a team of senior strategy and operations leaders, dedicated to enhancing sales systems, processes, data management, and RFP responses on a global scale. My leadership was instrumental in driving segment-based revenue acceleration strategies, contributing to unprecedented revenue growth and securing major sales victories for the organization. -
Director, Sales Strategy & OperationsBridgehealth 2017 - 2018At BridgeHealth, I directed the Sales Strategy and Operations for a medical services benefit management company, focusing on improving the quality and outcomes of surgery while reducing costs for self-insured group health plans. My strategic approach encompassed decision support, leveraging high-quality centers of excellence, and enhancing care coordination to deliver significant cost savings and superior patient experiences.
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Senior Director, Sales Strategy & OperationsEarly Warning® Dec 2014 - Dec 2017Scottsdale, Arizona, UsIn my role, I Spearheaded sales strategies for a leading risk management firm, delivering 160% new business booking growth in 2015, 111% in 2016, and 140% in 2017.Further, I led the annual sales planning process, Salesforce.com integration, and managed senior business development executives, contributing significantly to the company's collaborative intelligence model. -
Senior Director, Sales Strategy & OperationsHosting Jul 2013 - Dec 2014In this role, I managed comprehensive sales enablement and operations, marketing operations, and lead qualification functions. Interfacing across sales. I was recognized for exceptional leadership with the Sales Leadership Team MVP award in the first half of 2014.
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Senior Director, Global Revenue OperationsCeb 2012 - 2013Arlington, Va, UsHere, I directed global CRM strategy, increasing the saleable account universe by 33% in four months and delivering a 450,000 opportunity universe for the sales team, the largest ever in the history of the company to date. Further, I implemented strategic customer segmentation, territory, and quota management for a 650 person global sales force. -
Vice President, Global Sales Operations & EnablementOpera Solutions 2011 - 2012Jersey City, Nj, UsSales operations & enablement leader for largest privately held big data company, with offices in NY, NJ, CA, London, Paris and India. Managed build out of the sales organization, hired 15 Senior Sales Executives in 120 days, as the company moved from a consulting model to a product/sales model. Organized first ever sales transformation management summit. Managed the Salesforce.com build out, administration and all performance metrics, including development of sales and marketing dashboards -
Vice President, Sales Operations & Enablement-HealthcareThomson Reuters 2008 - 2011Toronto, On, CaSales operations leader for Healthcare business, a $475 million business unit, with 200+ customer facing professionals, achieving a 9% organic growth rate per year. Managed team of 20+ professionals, including inside sales, proposal support, sales analytics and sales training. Ranked in top 5% of business unit employees on performance management. Selected for leadership course. Ranked in top 20% of all participants in 360 degree formal review process for all Thomson Reuters Director level and above. Project lead on Customer Segmentation, Pricing and Go To Market initiative. Managed 9 cross-team initiatives ahead of schedule. Managed pilot with revenue growth in excess of remaining business. Executive team authorized change in go to market strategy due to results. Delivered sales tools in Salesforce.com for annual renewal planning and sales playbooks, saving sales 6,000 non-sales hours annually. -
Vice President, Business & Sales OperationsFirst Data Corporation 2007 - 2008Brookfield, Wisc., UsSales and business operations leader for First Data Financial Institutions, a $1.5 billion business unit with over 4,000 customers. Managed 15-member team, with a 225 person customer facing organization, including sales, relationship management, and account management. Defined sales force automation requirements, created opportunity scorecards in conjunction with analytics team and product groups, and improved weekly and monthly reporting tools. Achievements and Highlights:• Co-executive sponsor of company-wide Salesforce.com deployment initiative to consolidate 15 databases and expand usage from 600 to 4000 users.• Created real time executive level dashboards, adopted and utilized on a weekly basis.• Doubled revenue accountability from $700M to $1.5B.• Redistributed 12,000 selling hours back to customer facing teams by eliminating customer facing involvement from bi-weekly sales meetings. -
Vice President, Business OperationsDoubleclick (Data Division) 2003 - 2007Sales and business operations leaders for $125 million business unit, with 60 sales executives and a operations/support team of 10 people. Led preparation of annual strategic planning process, designed quarterly business reviews, devised performance management metrics, redesigned sales compensation plans and managed administration of commissions and contract administration for 1,000+ customers. Directed pricing implementation for top 100 customers. Managed training and enablement organization. Served as due diligence point of contact for 2 acquisitions. Achievements and Highlights:• Grew volume 30% and market share 23% despite flat stagnant market, by implementing pricing strategies for top 100 accounts. Increased smaller account revenue 25% after being flat for 2 years, as a result of leading project to implement customer segmentation and service model strategy.• Standardized quarterly business reviews, eliminating 20 redundant reports. • Shortened sales cycle by designing relationship manager immersion program to promote conversion from product sales to consultative selling environment.• Re-engineered sales compensation plan achieving $500K incentive cost reduction and implemented MBO’s for strategic accounts.
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Vice President, Worldwide Sales Operations & EnablementHnc Software (Now Fico) 1999 - 2003Sale operations & enablement leader for $300M predictive software solution provider, merged in 2002 to become part of FairIsaac. Led build out and implementation of company-wide CRM tool, managed integration issues over 4 acquisitions, oversaw international expansion efforts and designed sales compensation plans. Spearheaded training efforts interfacing with product management, including interaction with worldwide managing directors. Performed new business forecasting and expense management. Management of sales administrators and analysts.Achievements and Highlights:• Earned President’s Club Award, 2001.• Increased revenue 30% and reduced headcount from 210 to 140 resulting in $1.5M annual savings as a result of performing due diligence and managing integration over 4 acquisitions.• Opened 8 new foreign offices and increased international revenue 40% over 2-year period as a result of international expansion efforts.• Achieved best consecutive booking quarters in Q4 01 and Q2 02, by managing horizontal consolidation of 3 businesses and implementing common sales processes and methods. • Managed CRM build-out and increased participation from 25 users to over 350 users within 12-month period.
Michael Fedynyshyn (Fedy) Education Details
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Harvard Business School OnlineCertificate In Business Analytics -
Seton Hall UniversityAccounting
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California Western School Of LawLaw
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Harvard Business School OnlineStrategy
Frequently Asked Questions about Michael Fedynyshyn (Fedy)
What company does Michael Fedynyshyn (Fedy) work for?
Michael Fedynyshyn (Fedy) works for Vouris
What is Michael Fedynyshyn (Fedy)'s role at the current company?
Michael Fedynyshyn (Fedy)'s current role is Chief Customer Officer | Spearheading Go-To-Market & Sales Strategy Innovation for Startups, Early Stage & High-Growth Companies.
What schools did Michael Fedynyshyn (Fedy) attend?
Michael Fedynyshyn (Fedy) attended Harvard Business School Online, Seton Hall University, California Western School Of Law, Harvard Business School Online.
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