Dual role, combining leadership of the Technology function and driving transformation across Subway's supply chain organisation in EMEA. Working with the LT to evolve the organisation's operating models to enable continued growth to support customer's changing needs. Driving the digitalisation strategy and landing key development programmes to realise step-change in business performance.

Brought in to overhaul and grow the technology function's core capability, formulating the North Star architecture and initating major development programmes for digitalisation across strategic sourcing functions, supply chain and customer service.

Short assignment supporting Wincanton PLC with technology strategy for a new business opportunity

E2E accountability for M&S' supply chain tech platform - c£30m budget pa, managing team of 170. Dual reporting to Supply Chain Director and CTO. Ensured M&S secures appropriate ROI on technology spend, and maintain strategic roadmap for tech services & capabilities. Drove technology innovation and continuous improvement to internal ways of working, and leveraging the technology partners.Achievements=Drove transformation of team working practices, adopting agile development over waterfall, pivoting to product-based teams and creating DevOps units, which resulted in faster times to market=Deployed new omnichannel capability and capacity to enable M&S business to grow market share, during the switch to online during the pandemic=Drove digitalisation of core supply chain operations, including installation of robotics in warehouses, cognitive demand forecasting, and cloud-based management information=Turned around the failing Castle Donington depot, achieving 400k B2C orders/day= Reduced Tech op costs by outsourcing and offshoring non-customer facing roles= Migrated Demand & Forecasting solution onto the cloud - a high-volume industry first

Accountable for the multi £m IT portfolio budget and managing all stakeholder levels up to Board, Managed the Clothing & Home Business Unit’s IT demand pipeline working collaboratively to establish projects to deliver new capabilities to meet corporate objectives. Led team of IT Project Managers and Business Analysts to lead programmes from conception/business case to post implementation review. Achievements:= Mobilised & led a major systems programme to transform/re-architect WSSI application for the Merchandising function, adopting an agile delivery model= Delivered an e2e supply chain programme to better align demand and supply, through introduction of product launch dashboarding, automated buying of core lines & size-level purchasing=Established devops model for Allocation & Replenishment function, decreasing cost of undertaking CI enhancements

As per Business Solutions Manager role above, but with accountability for M&S’ supply chain function, including the DC network (automated & mechanised facilities), ecommerce fulfilment, and transport. Partnered with Logistics 3PLs to develop & maintain E2E logistics solutionsAchievements:= Established a new IT function at flagship Castle Donington EDC to deliver Continuous Improvement projects= Delivered supply network rationalisation programme, consolidating RDC operations= Integrated Per Una business unit into mainchain operations, lowering cost to serve

Led £multi-million IT project to provide warehousing solutions to support the commissioning of a state-of-the-art automated DC in the East Midlands. Mulitnational, multi-supplier delivery of package, bespoke and legacy applications. Development of WMS and WCS designs alongside business function stakeholders.

Led major post-acquisition integration programme of two former competitors, developing blueprint for delivering sizeable synergy benefits, and managing the realisation through infrastructure and headcount rationalisationLed a cross-functional business development team that evaluated strategic business diversification options. Developed detailed business & operational plans for two specific options, and for the selected one, developed and ran a programme for launch

Initiated and secured funding for a major IT deployment to improve forecasting and demand planning, through fostering a tripartite collaboration between an academic centre of excellence, E.UK and a software vendor. Project managed the design stage of the project, leading a team of business analystsDeveloped new supply chains to support the take-on of two major new customers.Developed a vision for the end-to-end Supply Chain, describing requirements in key operational areas, through gathering stakeholder requirements from disparate functions