Support the various software applications that are used by Marine Forces Reserve that are used for analytics, budget planning, transportation of people and things, and manpower management. • Leading the effort to migrate the four applications supported by the Information Management and Knowledge Management branch to a cloud platform. Conducted market research into the different providers and platforms and made recommendations to the Command Staff. This effort could lead to significant improvement in the modernization of the applications as well as reduce operations costs from over $100,000 to as little as $60,000• Developed a Project Management tool using Power Applications and Power BI that was used to manage, track, and report the close to 200 projects being worked on by the section of 15 people. By using the tools available was able to circumvent the need to purchase a new program, have it evaluated by cyber security for any risks, and the new to learn a new system which can take up to six months to complete the process.• Liaison with the three different Marine Corps Portfolio Managers to complete any documentation required from their office as it related to the applications. Completed such things as a Business Investment Plan for one application that the outlined risks, budgeting concerns and the future of the system. Updated the status of the applications on various DOD systems which required coordination between the system engineers, the program manager, information systems security manager, and the Functional Area Management Team.

• Oversaw the ground electronics maintenance operations for 75 Marine Corps Reserve Home Training Centers (HTCs) located throughout the country.• Reviewed and reconciled the maintenance reports from the 75 HTCs as they conducted repairs on 70 different mission essential items that accounted for 3,000 individual pieces of equipment• Recommended and coordinated with other agencies that allowed the centers to remain at a maintenance readiness above 90%• Assisted the teams in getting 63 vehicles into the Inspect and Repair Only as Necessary program to ensure that the vehicle platform the radio system went into was at optimal readiness and not needing to be replaced at $60K apiece• Inspected seven teams on the seven different functional areas of the Marine Corps Maintenance program, which included production, administration, inventory control, calibration control, installations and proper documentation of modification. Notated discrepancies in these fields and provided feedback and training to the units that allowed them to develop a corrective action plan to better manage their maintenance management programs

Managed operations for 50+ personnel conducting repair of electronic equipment that was used to support all operations in Okinawa, Japan.• Led a Lean Six Sigma Project that defined, measured, analyzed, improved and controlled the maintenance process in the activity, which reduced the average days in shop from 72 days to 27 days• Refocused the efforts of the circuit card repair department by increasing personnel trained in the techniques and collaborating with sister companies, saving the Marine Corps over $500K in replacement costs• Directed the section as they closed 4,000 service requests covering 81 different National Stock Numbers with over an 80% success rate, which was over a 30% improvement from the previous year and saved the Marine Corps over $30M in contract and replacement costs

Directed three maintenance departments, which were comprised of over 40 personnel in the repair of radio, data and satellite communication systems.• Supervised and aided the employees in Shipping and Receiving on the removal of over 200 parts in the Communications Electronic Maintenance Stage that dated back to 2012. Properly cross referenced them to the appropriate maintenance request, resulting in process improvement for the part reconciliation and accounted for $1M • Prepared for the Field Supply Maintenance Analysis Office Inspection to include: reviewing over 300 service requests, the desktops of nine commodity areas and ensuring the parent-child relationships were established for 360 items• Oversaw the induction, inspection and redistribution of over 500 different pieces of communication assets

• Provided leadership and administrative oversight for military personnel assigned to the Operating Forces Tactical Systems Support Center (OFTSSC).• Authored 29 knowledge-based articles that captured valuable technical solutions in a clearly articulated, easy to understand manner that further enabled the help desk to provide effective support to the operating forces• Configured integrated remedy database queries and report generation tools, which provided the OFTSSC improved data analysis capabilities on more than 22,000 technical incidents involving more than 50 tactical communication systems that supported all branches of the armed forces and foreign military support• Supervised shift schedule optimization efforts within the OFTSSC as it migrated to an alternate watch rotation for 24/7 /365 support

• Managed an office of eight personnel that was directly responsible for the maintenance and upkeep of 80 different communication and electronic systems totaling well over 1,000 pieces used to support the daily operations of an organization of 800 plus personnel, both stateside and abroad.• Contributed to the organization’s preparation, movement, setup, retrograde and return to home location for several exercises throughout California, Nevada and Afghanistan in less than austere locations by developing standardized spreadsheets• Tracked the locations of all 70 personnel within the communication section and all supporting equipment. Made recommendations to senior management on what personnel and equipment would best support operations and received and returned communication equipment from different entities used to support the organization’s mission.

• Developed a 20-day course of technical instruction that introduced telephone switching principles, internet protocol routing, Redcom and VX-900 operation and technical troubleshooting skills used as part of the training tract of entry level employees• Accumulated over 3,000 hours instructing employees on technical skills needed to troubleshoot and repair personal computer equipment, power supplies, telephone switching equipment and cryptographic items so that they in turn could support the Marine Corps• Performed over 20 peer evaluations on their ability to lead a period of instruction. The evaluation consisted of how well they were able to present the material in a clear and concise manner to include their personal mannerisms. • Published 40 After Instruction Reports that detailed the finite aspects of the instruction the students received. The metrics consisted of test scores, total hours of instruction (which was broken down further to lab and lecture time), the breakdown of hours of each participating instructor and summarized the end of lessons critiques with specific focus on the areas students thought there were problems