Michael Fermin, Pmp, Phr Email & Phone Number

Belle Chasse, LA, US

New Orleans, Louisiana, United States

• Support the various software applications that are used by Marine Forces Reserve that are used for analytics, budget planning, transportation of people and things, and manpower management.
• Leading the effort to migrate the four applications supported by the Information Management and Knowledge Management branch to a cloud platform. Conducted market research into the different providers and platforms and.
• Developed a Project Management tool using Power Applications and Power BI that was used to manage, track, and report the close to 200 projects being worked on by the section of 15 people. By using the tools available.
• Liaison with the three different Marine Corps Portfolio Managers to complete any documentation required from their office as it related to the applications. Completed such things as a Business Investment Plan for one.

Greater New Orleans Area

• Oversaw the ground electronics maintenance operations for 75 Marine Corps Reserve Home Training Centers (HTCs) located throughout the country.
• Reviewed and reconciled the maintenance reports from the 75 HTCs as they conducted repairs on 70 different mission essential items that accounted for 3,000 individual pieces of equipment
• Recommended and coordinated with other agencies that allowed the centers to remain at a maintenance readiness above 90%
• Assisted the teams in getting 63 vehicles into the Inspect and Repair Only as Necessary program to ensure that the vehicle platform the radio system went into was at optimal readiness and not needing to be replaced at.
• Inspected seven teams on the seven different functional areas of the Marine Corps Maintenance program, which included production, administration, inventory control, calibration control, installations and proper.

Okinawa, Japan

• Managed operations for 50+ personnel conducting repair of electronic equipment that was used to support all operations in Okinawa, Japan.
• Led a Lean Six Sigma Project that defined, measured, analyzed, improved and controlled the maintenance process in the activity, which reduced the average days in shop from 72 days to 27 days
• Refocused the efforts of the circuit card repair department by increasing personnel trained in the techniques and collaborating with sister companies, saving the Marine Corps over $500K in replacement costs
• Directed the section as they closed 4,000 service requests covering 81 different National Stock Numbers with over an 80% success rate, which was over a 30% improvement from the previous year and saved the Marine Corps.

Okinawa, Japan

• Directed three maintenance departments, which were comprised of over 40 personnel in the repair of radio, data and satellite communication systems.
• Supervised and aided the employees in Shipping and Receiving on the removal of over 200 parts in the Communications Electronic Maintenance Stage that dated back to 2012. Properly cross referenced them to the.
• Prepared for the Field Supply Maintenance Analysis Office Inspection to include: reviewing over 300 service requests, the desktops of nine commodity areas and ensuring the parent-child relationships were established.
• Oversaw the induction, inspection and redistribution of over 500 different pieces of communication assets

Camp Pendleton, CA

• Provided leadership and administrative oversight for military personnel assigned to the Operating Forces Tactical Systems Support Center (OFTSSC).
• Authored 29 knowledge-based articles that captured valuable technical solutions in a clearly articulated, easy to understand manner that further enabled the help desk to provide effective support to the operating forces
• Configured integrated remedy database queries and report generation tools, which provided the OFTSSC improved data analysis capabilities on more than 22,000 technical incidents involving more than 50 tactical.
• Supervised shift schedule optimization efforts within the OFTSSC as it migrated to an alternate watch rotation for 24/7 /365 support

Camp Pendleton, CA

• Managed an office of eight personnel that was directly responsible for the maintenance and upkeep of 80 different communication and electronic systems totaling well over 1,000 pieces used to support the daily.
• Contributed to the organization’s preparation, movement, setup, retrograde and return to home location for several exercises throughout California, Nevada and Afghanistan in less than austere locations by developing.
• Tracked the locations of all 70 personnel within the communication section and all supporting equipment. Made recommendations to senior management on what personnel and equipment would best support operations and.

Twenty Nine Palms, CA

• Developed a 20-day course of technical instruction that introduced telephone switching principles, internet protocol routing, Redcom and VX-900 operation and technical troubleshooting skills used as part of the.
• Accumulated over 3,000 hours instructing employees on technical skills needed to troubleshoot and repair personal computer equipment, power supplies, telephone switching equipment and cryptographic items so that they.
• Performed over 20 peer evaluations on their ability to lead a period of instruction. The evaluation consisted of how well they were able to present the material in a clear and concise manner to include their personal.
• Published 40 After Instruction Reports that detailed the finite aspects of the instruction the students received. The metrics consisted of test scores, total hours of instruction (which was broken down further to lab.

Bachelor Of Science - Bs, Information Technology Project Management, 3.86

Associate Of Arts (Aa), General Studies