CMC|CMA is a web design and mobile app development agency that delivers innovative enterprise software products for Non-Profit, Small Business, Startup and Multinational clientsManage an amazing cross-functional team of 12 (designers, engineers and marketers) by focusing on agile development, user-centric design and team collaboration across multiple time zones Collaborate with stakeholders (Users, Design, Engineering and Marketing) to lead product development from concept to Go To Market Manage stakeholder expectations and serve as product evangelist with excellent verbal and written communication while managing risk to deliver excellent products ahead of schedule Signature Accomplishment - Led redesign efforts for a global mobile responsive DHL Career Path Tool that intuitively guides 325,000 DHL employees through a personalized career path and informs their decision making for navigating career growthImpactful Accomplishment - Led product redesign and launch of the life saving Stroke Awareness Foundation app (for iOS and Android) that notifies emergency contacts of patient’s pin location during a medical emergency and provides GPS directions to the nearest stroke certified center

Cisco Services Amaze 1 award recipient for delivering outstanding services to stakeholders and partners.I helped save the flagship Cisco Support Community website adversely impacted by a migration by taking the lead as Product Owner to manage product backlog, improve the release management process, manage stakeholder expectations and lead onboarding efforts to increase membership.Managed a backlog of features, enhancements, and bugs, utilizing prioritization exercises (impact, dependencies, risks, and constraints) to drive business strategy and create pipeline for agile dev.Led several enhancement initiatives by being the voice of the customer driving Business to determine budget and prioritization, and then working with UX and Engineering to deliver great productsCollaborated with UX team to identify personas, model user workflows and design wireframesEffectively used data and analytics to evolve, inform, and prioritize product development

Product development of a major SaaS initiative that extended the Cisco Support Community’s collateral using API powered widgets to mine and monetize community content.Led overall analysis for redesign and migration of users and content for the award-winning Cisco Support Community of over 300,000 users from Jive to Drupal.

Principal enterprise platform to enable collaboration, content management, and knowledge management for Cisco Communities users

Benefits Administration for 52 Fortune 500 companies with $38M monthly in premium processing

Cygnus acquired by AccessoInnovative queuing, ticketing and POS solutions for Disney, Wet n' Wild, Universal Studios