Michael Fisher Email & Phone Number

New York, New York, Us

Cupertino, California, Us

Coding in Python and scripting in JS to introduce new features across our test runner client, test management server, and reporting server products with MacOS clients, Flask servers, Postgres DBs, and Redis queue workers. Used Docker containers, Kubernetes for deployment, and internal tools for monitoring. Implemented bulk data storage techniques in test reporting server, cutting API processing times by 42% and substantially boosting overall system performance. Achieved a further 53% reduction in test execution time by architecting a non-blocking communication model between the client and test results server, significantly expediting the CI/CD release pipeline. Introduced a "test suite exclusion" feature, effectively eliminating false failures due to (for example) off-season sports-related searches, thereby reducing monitoring noise and improving on-call response quality. Improved server debugging processes by implementing a unified request ID tracking system, transforming Splunk log analysis from a cumbersome task to a straightforward, efficient process. Managed complex data retrieval and system interaction challenges to develop a reliable APScheduler job for Slack, delivering deployment status updates to management, enhancing transparency and decision-making. Reduced the weekly on-call report preparation time from 12 hours to 2 hours through the development of an automation script, significantly improving operational efficiency.

New York City, New York, Us

Hired and managed a team of 12 SDETs and QA Engineers ranging from associate to staff-level to assure product quality, improve customer experience, test new consumer-facing lending products, automate testing, and develop internal tools and SDLC improvements. Introduced Cypress test automation framework and developed the first automated tests and automation library. Partnered with InfoSec to evaluate and drive adoption of solid security practices and tools. Led company-wide Test Engineering and Lunch & Learn programs. Initiated and drove quality improvement initiatives. Produced on-boarding and training videos. Mentored junior SDEs and SDETs.

Seattle, Wa, Us

Sole QA lead for world-wide retail checkout migration, growing the APX org from millions of dollars of flow to billions of dollars. Created world-wide and regional test strategies and plans. Created cases and automated reports in TestRail. Coordinated testing requirements with partner orgs. Performed accessibility testing to ensure no regressions. Created quality assurance approach and test stabilization plans for a rapidly growing org with no dedicated QA resources (after I left).

Seattle, Wa, Us

Managed UAT in Poland and Belgium. Recruited volunteers to join ~20 person test teams. Worked with cross-organizational teams and lead EU testers running tests, regressing bugs, and answering questions and concerns. Created TestRail reports for leadership. Thousands of new customers joined and several million added these newly supported Przelewy24 and Bancontact payment instruments to their wallets. Developed test automation for continuous delivery pipeline.

Seattle, Wa, Us

Created and executed test automation strategy for CRM Personalization, SOAP & JSON services, and Siebel Loyalty (Oracle) promotions. Created test plans and ran licensee certification for integration with CRM APIs covering EMEA and North America. Led QA tools virtual Scrum team and mentored new team members. Designed and developed Loyalty REST API library for tools and automation. Created environment health checks and Tableau-based reporting dashboard. Created project plan for and documented existing tools with recommendations for growing, maintaining, or sunsetting.

Bellevue, Wa, Us

Performance testing for and resolution of blocking/slowing issues. Developed and maintained TestNG Java-based tests to measure page load performance. Led weekly performance testing strategy meetings for product group. Setup and maintained Selenium Grid and test results DB in Amazon Web Services. Performed QA and dev teams code reviews. Maintained perf testing branches in Mercurial source control. Tested system upgrades. Assisted teammates with technical issues and ticket validation.

Atlanta, Georgia, Us

Created custom performance test automation workflows for US and international microsoftstore.com sites, including scheduling, the page object model library, FiddlerCore integration, and session videos in a mixed Azure/local virtual machine environment in record time. Met weekly with site vendor to track and fix critical issues uncovered. Developed functional automation for production description pages based on perf automation. Built one-off automated tests apps with either Selenium WebDriver or Microsoft ASP.NET Web API Client as appropriate to detect/report on site issues following customer or business team feedback. Developed internal web apps for easy remote functional test execution, results reporting, and team status. Managed (and recruited team members to learn) Azure and virtual machine environments and TFS builds.

Seattle, Wa, Us

Founded and staffed the QA automation team. Architected QA automation system based on TFS/Visual Studio 2010 to support UI and web service testing of a $2 billion eComm website. Designed and led development of Run on Demand providing immediate, scheduled, and triggered test runs for partners. Designed and led development of HTML Abstraction Layer providing self-repairing capabilities to test cases when interfaces in active development can change daily.

Denver, Co, Us

Product Scrum Teams: BenefitPoint, AMS360Led creation of QA builds and secured, remote test execution system for multiple product groups enabling continuous automated testing through Team Foundation Server. Created and drove functional automation process improvement committee to support updating the team Definition of Done agreement. Adopted and advocated for BDD use by scrum teams, particularly around automating scenarios with SpecFlow. Provided architectural and database design guidance to the SEIT organization.Performance tested BenefitPoint on the performance scrum team. Developed time reporting/synchronization tool for performance testing across heterogeneous systems. Tested AMS360 with feature scrum team. Developed tool to automate large numbers of queries for QA Analysts to verify new database clean-up functionality. Developed and maintained automated Visual Studio coded web performance and coded UI tests.

Bellevue, Wa, Us

Products Shipped: Wholesale Amdocs Service ReleaseArchitected, designed, and led project for QA Automated Test Pass System: a system for scheduling test passes running custom executables as well as MS Test support; a web UI for managing and manually executing test passes; integration with an existing reporting system, enhanced to include portal UI test execution results and error reporting; an eventing system (i.e. trigger a test pass on test environment deployment). This allowed for zero- and one-button push execution of automated test suites for all of QA.Created a variety of application specifications and designs, including an Amdocs-to-Oracle Order Management order fulfillment tool, data-driven testing strategy, and QA web/tool security. Architected the next version of QA’s automation system. Responsible for reviewing feature specs and technical designs.Designed and developed configurable system for per-build and per-environment test data storage. Developed an RSS feed generator for Team Foundation Server 2010 for check-ins and build results.

Redmond, Washington, Us

* Xbox Marketplace Test TeamProducts Shipped: Xbox Live Update 2009 (Aug 09)Owner for Xbox 360 Games on Demand marketplace feature and partner-facing content ingestion tools. Authored test plans and cases. Developed feature and end-to-end scenario-based automated tests for 360 console for BVT, functional, and stress runs. Engaged with Operations to investigate Production issues. Vetted QFEs. Assisted with development of Xbox UI automation library. Setup E2E content ingestion testing environment. Led team of testers, devs, and PMs on multiple testing projects. Worked closely with internal partners on developing Xbox Live feature library.

Redmond, Washington, Us

* Xbox Live Server Test TeamProducts Shipped: Xbox 360 (Nov 05), Zune (Nov 06), Xbox 360 Live Service Updates (Oct 06, Sept 07), Xbox Live NXE (Nov 08)Test owner for several web services. Authored and maintained documentation and test cases. Designed and implemented API and scenario-based test automation. Responsible for stress testing, monitoring, and reviewing results. Performed security audits. Assisted with developing performance counter monitoring system for stress runs. Created tools to assist with test and Operations requirements in internal and Production environments.Architected, designed, and led implementation of internal Xbox Live functional library; used by Xbox and several other product groups across the MS Entertainment and Devices division.

Redmond, Washington, Us

* Microsoft Windows Update TeamProducts Shipped: Windows XP (Aug 01), Windows Server 2003 (Mar 03), Software Update Services 1.0 (Mar 03), XP SP2 (Aug 04), Windows Update V5 (Aug 04)Web site UI test automation, security reviews, back compat (O/S and browser matrix), performance testing. Client-side ActiveX control testing. Dynamic Update (Windows Setup) testing. Brought STE team members up to speed on basic coding for test automation.

Redmond, Washington, Us

Windows Shell Test Team: Owned and executed manual testing and VT & VB automation in several feature areas on numerous hardware & software configurations. Investigated and documented each bug and drove bugs to best resolutions. Developed VBScript (IIS5/ASP) solution for automated area bug reporting. Maintained shell cab PERL build scripts and ran daily build acceptance tests. Led CD media verification testing and reported bad burns.

Computer Science (B.S. Incomplete)

Computer Science, Economics