Michael Flanagan

Michael Flanagan Email and Phone Number

Regional Manager for NI, ROI, Scotland, NW England and the Isle of Man @ Cloetta
stockholm, stockholms lan, sweden
Michael Flanagan's Location
Belfast Metropolitan Area, United Kingdom
Michael Flanagan's Contact Details

Michael Flanagan personal email

n/a
About Michael Flanagan

I have over 20 years managerial experience at both field and store level and I have gained a wide range of knowledge through working in different environments and on occasions working within multi-brand organisations. I have always had a key interest in the business aspect and consumer aspect of retail/sales, enjoy working in a team environment, leading and motivating a team and thrive on maximising a customer’s experience through my team. Specialties: Retail Store Management, People Management, Customer Service, Financial Analysis, Recruitment, Theoretical Strategic Management, IT skills including Microsoft Excel, Word, PowerPoint and Project and Organisational Management.

Michael Flanagan's Current Company Details
Cloetta

Cloetta

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Regional Manager for NI, ROI, Scotland, NW England and the Isle of Man
stockholm, stockholms lan, sweden
Website:
cloetta.com
Employees:
1340
Michael Flanagan Work Experience Details
  • Cloetta
    Regional Manager
    Cloetta Sep 2020 - Present
    Belfast, Northern Ireland, United Kingdom
  • Cloetta
    Area Manager
    Cloetta Aug 2018 - Sep 2020
    Northern Ireland
  • Omniplex Cinema Group
    General Manager
    Omniplex Cinema Group Aug 2015 - Jul 2018
    Antrim
    Managing a team of 20+ key staff in a 24,000sq foot site, I have motivated my team to exceed set KPI’s and increase footfall. I have also been asked to manage other branches while the recruitment process for a manager is carried out.• Planning, developing and supervising promotional and advertising projects to ensure the cinema meets set audience targets• Recruiting, training and managing staff and ensuring the venue, facilities and staff meet stipulated health and safety regulations.• Collaborating with community representatives to promote film within the local community including B2B and B2C sales experience with marketing awareness• Undertaking administrative tasks; setting shift rotas and organising staff payment.• Managing budgets including stock control and wages• Dealing with enquires from the press and public
  • Ingeus
    Employment Officer
    Ingeus Nov 2014 - Aug 2015
    Belfast, United Kingdom
    Working with the unemployed and helped them return to work while working towards targets. • Using my rapport-building skills to work with various people from different backgrounds and used confidence and influencing skills to positively influence others' behaviour to better their future. • Using strong analytical skills with both clients and colleagues, I identified needs and used my initiative and resourcefulness by thinking around problems to find new solutions. • Exceptional organisational and multi-tasking skills. Responsible for managing timetables of colleagues and organising and taking training sessions for clients to help them return to work.
  • The Works Stores Ltd
    Branch Manager
    The Works Stores Ltd Sep 2012 - Apr 2014
    Belfast, United Kingdom
    Based in a busy Belfast Shopping Centre, one of the key areas that improved under my tenure was KPI achievement. I was regularly asked to help other branches which were struggling• Achieved and exceeded store targets and drove the team to exceed store KPI’s• Managed the store P&L margin successfully by being constantly diligent, checking daily and weekly sales figures, shrinkage and monitoring wage control, and general expenses.• Responsible for all people management, including staff recruitment and rostering, staff training and development, disciplinaries and grievances and performance management• Fully compliant with all aspects of Health and Safety including staff induction training and reports.Reason for Leaving: Surgery
  • Clinton Cards
    Branch Manager
    Clinton Cards Oct 2010 - Jul 2012
    Managing in one of the largest shopping centres in Northern Ireland, I consistently achieved KPI’s by as much as 10%.• Managed a team of up to 40 staff and responsible for organising duty rota’s, staff training, and all associated HR areas (recruitment, disciplinaries, grievances etc). • Engaged with the Shopping Centre to support events to further drive footfall in the store.• Supported other managers across the region, sharing best practice, covering holidays and absences. Balanced running multiple stores with different demographics, staff profiles and targets.Reason for Leaving: Redundancy
  • Gems Jewellers
    Branch Manager
    Gems Jewellers May 2009 - Jul 2010
    Gems Jewellers was focused on high end/affordable jewellery and was based in Castlecourt, Belfast. At the time it was Belfast City Centre’s only shopping centre.• Managing the overall running of the store with an annual turnover of £500,000 and achieving company targets and KPI’s.• I managed a team of 7 staff and maintained staff development and training and organised duty rota’s • I provided excellent Customer Service while Driving Sales and merchandised stock to the highest standards. • I was responsible for Cash Handling and managing customer accounts.• I was trained in jewellery repairs, and jewellery information including metals and diamonds.• I helped develop the training package for the new EPOS system integrated into the stores and developed the companies Facebook page and used marketing strategies
  • Toals Bookmakers
    General Clerk
    Toals Bookmakers Jan 2007 - Feb 2009
    Regional
    • I worked across the Co. Down region with a total of eight shops.• Adapted my management and customer service style to create harmony in different cultures in a range of shops across a wide social demographic.• Managing shops in absence of the manager• Helping to train staff, balancing customer accounts, key holder and cash handling.
  • Jj Donnelly Menswear Ltd
    Department Manager
    Jj Donnelly Menswear Ltd Oct 2001 - Dec 2006
    Downpatrick
    • Assisting the manager in a store with a turnover of £500,000 per annum, • I was responsible for managing promotions, training staff, organising duty rotas, general sales, buying and merchandising stock, • I was trained in suit measurement and clothing measurements • Managing Customer Service

Michael Flanagan Skills

Mathematics Grievances Acts Visual Merchandising Sales Strategy Cards Booking Systems Charities Europe Shopping Centers Expenses Sales Selling Figures Store Management Finance Merchandising Stock Control Driving Backgrounds Sales And Marketing Employee Relations Up Selling Point Of Sale Billiards Organizational Structure Cash Handling Management Financial Statements Politics Inventory Management New Solutions Key Performance Indicators Checking Department Stores Mob Wage Accounting Workflow Human Resources Disciplinaries Financial Forecasting Attract Profit Training Sessions Metals Build Relationships System Return To Work English Team Leadership Explaining Atv Reports Strategy Loss Prevention Jewelry Microsoft Office Loyalty Programs Diligent Buying New Hire Training Training Employee Training Staff Training Customer Service Press Teamwork Part Time Project Management System Monitoring High Performance Computing Bespoke Church Events Snooker P&l Shrinkage Demographics Cash Flow Yahoo C Coordination Retail Adult Education Holidays Business Acumen Applications Communication Inspiration Negotiation Shops Team Organisation New Store Development Organizational Culture Time Management Apparel Social Influence First Aid Balancing Corporate Standards Succession Planning Harmony Measurements Automobile Thinking Inventory Control Business Performance Management Grammar Shopping Covering Websites Responsibility Customer Experience Project Teams Diamonds Rapport Conflicts Health And Safety Personnel Management Executive Management Weddings Multi Tasking Branches History Forms Child Welfare Colleges English Literature Relief Guidelines Gems Software Counseling Psychology Margin Improvement Business Studies Facebook Profiles Fashion Stocks Decision Making Budgets Driving License Organised Staff Development Marketing Strategy Recruiting Schools Cover Letters Performance Management Geography

Michael Flanagan Education Details

Frequently Asked Questions about Michael Flanagan

What company does Michael Flanagan work for?

Michael Flanagan works for Cloetta

What is Michael Flanagan's role at the current company?

Michael Flanagan's current role is Regional Manager for NI, ROI, Scotland, NW England and the Isle of Man.

What is Michael Flanagan's email address?

Michael Flanagan's email address is sm****@****o.co.uk

What schools did Michael Flanagan attend?

Michael Flanagan attended Queen's University Belfast, East Down Institute Of Further And Higher Education, St Patrick's Grammar School.

What are some of Michael Flanagan's interests?

Michael Flanagan has interest in Quizzes, Football, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Billiards, Music.

What skills is Michael Flanagan known for?

Michael Flanagan has skills like Mathematics, Grievances, Acts, Visual Merchandising, Sales Strategy, Cards, Booking Systems, Charities, Europe, Shopping Centers, Expenses, Sales.

Who are Michael Flanagan's colleagues?

Michael Flanagan's colleagues are Marek Beňo, Pauline Fallsberg, Päivi Nieminen, Bart Huygaerts, Lorant Turi, Sofia Hagberth, Janni Krogsgaard Jakobsen.

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