Michael Litke Email & Phone Number

Seattle, Washington, United States

• Lead and manage a 10 member agile development team, responsible for delivering and maintaining systems in support of Expeditors’ business excellence.• Coach and mentor team members; champion development and career growth.• Understand, support, and communicate the Global IS vision and strategy.• Foster strategic partnerships with respective business stakeholders.

Seattle, Wa

• Through Agile methodologies, lead a software development team with goal oriented project completion. • Steer scrum meetings for the team; additionally represent the team at program-level migration scrum meetings. Provide critical updates to all stakeholders. • Track team member tasks that are dependencies for other teams and groups. Total ownership of team’s progress.• Organize efficient meetings with other teams dependent on our products. In addition, communicate effectively on deliverables, tasks, and roadblocks. • Guide personnel in professional development through goal setting.• Unwavering drive and comprehensible leadership skills.

Greater Seattle Area

Lead scrums, oversee project timing, milestones, and define tasks. Operate in a harmonized fashion with other teams around deployment schedules, dependencies, and iteration commitments. Define, drive, and implement strategy for business processes to optimize performance.

Seattle, Wa

Redmond, Wa

As Director of International Logistics, responsible for:• Direct global logistics operations for asset reclamation: North America, Australia, and Korea. These assets include: copper telecommunication cables, electric meters, and transformers from Fortune 500 companies and the US Armed Forces.• Program management across multiple regions; hire, train, and supervise global staff.• Excellent cross-functional leadership and project management across multiple time zones with a high level of compliance and visibility with customers, vendors, and partners.• Proven capability of handling complex program management. Oversee the global movement of cargo from warehouse to end-buyer.• Establish a high level of customer satisfaction. Carry out duties regarding expansion, vendor management, invoicing, buyer’s claim resolution, contract requirements & cancellations, changes in destination, payment tracking and release of cargo. • Total cost ownership; responsible for rate negotiation and contract management with various parties involved in the process, including transportation and department budgets.• Create program parameters for logistics management system, used to file Shipper’s Letter of Instruction and customs documentation. Also designed a web-based SQL program to seamlessly track material through invoicing.Select Accomplishments:• Facilitate reduction of overall Operation costs through the development of a quality control system for every shipment, with company-wide implementation. Reduction of load times, resulting in a decrease of transportation costs; minimize steamship line damage allegations to containers, and diminish buyer claims on invoices.• Orchestrate training and mentoring of shipping, logistics, and warehouse employees in Australia. Includes 2 weeks of onsite training in Melbourne, Australia, and 24/7 support throughout the cable reclamation project.

Redmond, Wa

As Shipping Director, responsible for:• Direct logistics operations in North America.• Hire, train, and supervise department staff members. Set priorities and define roles and responsibilities. Conduct quarterly performance reviews of staff, includes goal setting and mentoring. Counsel and discipline as needed.• Support domestic and international regulatory compliance. Create Shipping Department ISO 9000 file; establish and standardize shipping processes, along with a Department training manual; assist in AQSIQ licensure for shipments into China.• Develop metrics and reports to monitor internal performance and third party logistics. Exceeded annual cost reduction goal, saving $1.5 million in direct expenses and maximizing cost savings.• Source, screen, and select vendors for ocean freight, dray, 3PL, LTL, & FTL. Process includes outsourced transportation logistic services.• Ensure compliance and satisfaction with telephone and power vendors.

Bellevue, Wa

• Manage North America shipping operations (West region), including AT&T, Qwest, and Verizon.• Hire, train, and mentor four Shipping Coordinators.• Set quarterly goals for staff, with performance reviews each quarter.• Investigate product theft, domestically and internationally; Aid maritime insurance as needed.• Handle buyer claims in an efficient manner; provide documentation to substantiate or deny as needed.

Bellevue, Wa

• Handle ocean cargo, domestic LTL and FTL, and other logistics for several North American cities.• Daily interaction with Operations warehouse managers, supervisors, and support staff.• Generate and monitor steamship bookings, and file necessary US Customs paperwork for international shipments.

Bellevue, Wa

Body Balance for Performance is a franchise start-up company that assists professional and amateur golfers' performance. The program approach improves body mechanics and fitness, and ultimately increases client consistency in terms of performance, distance, and lower scores.• Manage Northwest franchise of Body Balance for Performance, a golf conditioning company, and assist with duties for associated physical therapy clinic.• Assume sole responsibility for franchise operations functions including: sales, billing and collections, clinical treatment, progression and discharge of clients.• Assess needs of prospects, evaluate, sell, and deliver golf conditioning programs from retail to high profile clients; maintain confidential records.• Work one-on-one with Body Balance clients, PGA Professionals, and physical therapy patients.• Provide services at annual golf events for the Seahawks, Edgar Martinez, and Warren Moon, among other notable charities and celebrities.• Generate sales leads from events, cold-calling, seminars, and through established relationships with local industry professionals. • Preserve NATA Certification, in addition to annual professional and clinical training.

Bachelor Of Arts (Ba), Sociology; Sports Medicine Minor

Project Management Certificate, Project Management