-Successfully managed all phases and aspects of multiple complex IT projects within the Vivo Health Pharmacy space under the direction of a Project Management Office (PMO)-Demonstrated proficiency in collaborating with cross-functional teams comprising IT professionals, vendors, and subject matter experts to ensure seamless project execution-Leveraged a well-rounded knowledge of IT projects and technical aspects to guide the implementation of critical infrastructure updates and the integration of existing and new applications. This expertise enabled the successful deployment of an inventory management system, prescription delivery service, point of sale devices with system upgrade, complete overhaul of application infrastructure that included the build of over 58 servers, etc.-Effectively managed and maintained all project artifacts, ensuring documentation completeness and accuracy. This meticulous approach improved project traceability, compliance, and audit readiness, contributing to project success-Demonstrated a proactive approach to risk identification and mitigation, leading to the successful resolution of project-related issues. Implemented risk management strategies to ensure minimal disruption and project continuity-Proactively communicated project activities, milestones, updates, and changes to stakeholders, ensuring transparency and alignment with organizational objectives. Maintained strong relationships with key stakeholders to facilitate decision-making and issue resolution-Provided valuable mentorship and support to other project managers within the department. Assisted in their understanding of the Project Life Cycle process, navigated the complexities of the healthcare system, offered guidance on project management best practices and helped to foster their overall professional growth

-Managed and directed multiple projects by identifying subject matter experts, developed project plans, monitored progress, exposed process deficiencies and implemented new procedures for improvements various department workflows-Developed dynamic and effective data models and visual presentations with Microsoft Power BI to provide Senior Leadership of the organization critical and insightful loss trend analyses with the goal of driving risk mitigation strategies-Wrote several Python scripts to assist in the automation of tasks involving Excel-Implemented and Maintained various process and project roadmaps for use within the department by staff and Senior Leadership-Identified the department’s technological deficiency with regards to their Claims Management System, researched and recommended a new Risk Management Information System (RMIS) by presenting it’s impact to department processes to leadership as well as a cost savings analysis in regards to our former program-Led the implementation of Origami Risk; maintained project timeline, guided system development for the needs of department teams, delivered the product for use before estimated go-live date and remained as system administrator post go-live-Assisted with the management of the department’s logistical operations comprising of approximately 40 individuals

-Responsible for the successful delivery and implementation of both functional and technical solutions within the SAP Business Planning and Consolidation suite-Developed an enhanced set of management reports and templates used to plan, prepare and analyze the impact of staffing trends and non-salary related components to department budgets-Reimbursement application owner: interacted with internal customers to understand needs, identify new requirements and deploy solutions-Provided on-site budget training and support to executives and department heads within the Health System by inputting and analyzing budget data, holding presentations, and answering all questions-Involved with the nightly rotation of script running and reconciliation of all staffing information submitted during the day, as well as updating all internal databases with dimension changes