Michael Palmer Email & Phone Number

Toronto, Ontario, Ca

Toronto, Ontario, Ca

Toronto, Ontario, Ca

Toronto, Ontario, Ca

Toronto, Ontario, Ca

Toronto, Ontario, Ca

New York, New York, Us

• Built global client allocation and trade booking platform• Building Retail Structured Products transaction processing • Led next-generation customer profiling and commission engine implementation• Re-Engineered Electronic Trade Confirmation platform• Implemented Equity Transaction Processing Business Process Management• Built Equity Data Warehouse• Implemented Smartstream TLM Reconciliation Engine• OTC Derivatives - Workflow-based deal enrichment and salesperson review

New York, New York, Us

Managed Equity Middle Office technology group including trade completion, booking, confirmation, special equities, alternative commissions and customer account systems. Responsible for a $30M budget and 150+ global staff.• Continued build-out of global equity customer allocation and trade booking automation platform, increasing electronic allocation automation.• Oversaw implementation of automated ALERT Direct settlement and account instruction information, resulting in near real-time updating of account information for 10X increase in accounts maintained. Annual savings estimated at $1.5M.• Implemented a "quarterback" offshore development model across Equity Middle Office Technology, realizing significant reinvestment resources.• Led cubicle and office design teams for a new campus buildout (>1000 stations), resulting in technology-wide efficiency gains and improvements in morale from more productive workspace.

New York, New York, Us

Managed Equity Middle Office technology group, including trade completion, booking, confirmation and alternative commission/soft dollar systems. Responsible for a $15M budget and 75 global staff.• Began build-out of a global equity customer allocation and trade booking automation platform, which increased electronic allocation automation from 30% to low 90's. • Oversaw complete redevelopment of Soft Dollar System, resulting in annual efficiency gains and increased revenue attributed to the desk.• Managed a program spanning Global Equity Technology that improved front-to-back transaction processing and stability, resulting in dramatic performance and stability improvements in less than six months.• Selected as Equity Technology Information Security Officer, in addition to development management responsibilities, leading to resolution of all open internal audit issues and highly satisfactory ratings on subsequent audits.

Led development of Capital Markets-wide firm-based position and P&L calculation and reporting systems. Managed a group of 25 developers and a $5M budget. Assigned by senior management to simultaneously lead Financial Systems European Monetary Union, Year 2000, and Disaster Recovery initiatives for 125 person division in addition to development group responsibilities. Interfaced with senior management in Controllers, Treasury, Tax, Equities, Fixed Income, and Commodities business units regarding development projects and client service.• Designed and implemented an On-Line Interest system, enabling web-based drilldown and analysis and management of month-end interest allocation, and automating 6 person-days of work per month (3 days during month-end close).• Developed a Quality Control process and supporting application for the division’s software development (SDLC) process, which was subsequently used as basis for Capital Markets SDLC.• Led the analysis of Salomon Brothers and Smith Barney P&L systems and Combined P&L Reporting projects, as part of Salomon Brothers acquisition.• Led a review of nightly batch processing, which led to a 50% reduction in processing time for a critical-path P&L system.• Managed multiple budget reductions through system and team consolidations, without any negative impact to client service levels.

Developed and executed project plans, scheduled projects and assignments and managed the annual budget process. Key participant in integration of Shearson and Smith Barney interest and P&L systems. Managed a group of 9 staff.• Successfully implemented the Interest Allocation System, automating a manual month-end accounting processes and saving 1.5 person-days per month-end closing cycle.• Managed development of a month-end reconciliation system between General Ledger and daily P&L Management Reporting System, saving 3 person-days during month-end closing cycle.• Designed, developed, and implemented a client-server Profit and Loss and Position Management Reporting System, significantly improving the quality of daily trading planning meetings and senior management visibility into start-of-day P&L and position risk across capital markets.

Developed functional designs, scheduled projects and assignments, and oversaw implementations. Involved in long-range planning for firm’s future software releases. Managed a group of 9 staff.• Designed and implemented operational control monitoring improvements, ensuring application compliance with uptime management regulations.• Provided on-site hardware and software implementation, customer support, and training for clients across the country. Recognized by management for superior client service.

Bs, Finance

Bas, Systems Engineering

Education record