Michael Francis, Mba, Pmp, Pmi-Acp Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Cumming, Georgia, United States

As a Real Estate Agent, I represent buyers and sellers throughout every stage of the residential property transaction process from initial listing to closing. This requires market research, property viewings, facilitating negotiations, coordinating inspections, managing paperwork, and providing ongoing support

Kennesaw, Georgia, United States

As Product Owner/Scrum Master/Business Analyst, I spearheaded and led a technical migration of the company’s old customer relationship management system over to a cloud-based platform. This multi-faceted project impacted multiple areas of the business by transitioning from an outdated manual system.

Palo Alto, California, United States

As Senior Technical Project Manager, I facilitated the planning and execution of multiple cloud and security implementation projects for key enterprise customers including S&P, Caterpillar, Qualcomm, and America’s First Credit Union. This involved liaising with external technical teams and executive leadership as well as key stakeholders within VMware to drive projects to completion.

Indianapolis, Indiana, United States

As Senior Technical Project Manager, I led key initiatives for multiple enterprise customers in the healthcare industry. This entailed overseeing all aspects of project management including requirements gathering, financial administration, and project execution from start to finish. Additionally, I served as Technical Consultant for the development of Customer Experience (CX) solutions for Qualtrics XM Platform.

Roswell, Georgia, United States

As S&OP Global Team Implementation Analyst & Project Manager, I coordinated and orchestrated the implementation of sales and operations planning (S&OP) processes and systems across a global organization. This required analyzing processes, gathering requirements, and designing solutions to improve S&OP.

Alpharetta, Georgia, United States

As Senior Business Analyst, I worked on a six-month contract to support the migration to Salesforce CRM. This involved acting as Scrum Master on an internal development project as well as Salesforce Lightning Migration, resulting in improved collaboration, enhanced communication, and greater operational efficiency.

Kennesaw, Georgia, United States

As Senior Project Manager/Business Analyst, I performed broad-ranging PM and analyst duties. This required overseeing IT endpoint device management, including desktops, laptops, and onsite servers as well as facilitating the collection and analysis of employee survey data using SurveyMonkey. Additionally, I oversaw continuous improvement initiatives and managed projects related to improving the overall business.

Kennesaw, Georgia, United States

As Business Development, Business Analyst, and SaaS Project Manager, I contributed to identifying new business opportunities and cultivating client relationships. This entailed working with cross-functional teams to tailor solutions as well as developing comprehensive BI dashboards for C-suite executives.

Atlanta, Georgia, United States

As Client Manager, Global Client Services/Business Capital, I managed a diverse portfolio of 30+ multi-million-dollar clients, ensuring exceptional service delivery and fostering long-term partnerships. This required conducting comprehensive personnel staffing analysis, optimizing resource allocation, and enhancing operational efficiency while mitigating risks effectively.

Atlanta, Georgia, United States

As Sales Associate, I served within Salomon Smith Barney's Consulting Group. This involved setting up new customers for investment accounts and facilitating overall portfolio planning and development.

Master Of Business Administration - Mba, Computer & Information Systems

Bachelor Of Arts - Ba, Economics & History

Activities and Societies: Alpha Phi Omega, Outdoor Emory Organization, Newman Club/Catholic Center, Ice Hockey, Emory Wheel Newspaper.