Michael Frank Email & Phone Number

Israel

• Coordinated and supported development and testing as a Senior Business Analyst at Nuvem, a US healthcare company.
• Worked closely with stakeholders including end users, product owners, other teams, and business analysts.
• Performed backlog grooming and prioritization, ensuring timely delivery of projects.
• Created software documentation in Confluence and managed tasks for developers using JIRA.
• Created designs using Adobe XD.

• Gathered and analyzed business requirements for a brand-new video games marketplace product.
• Created comprehensive software documentation, including business and system requirements, user stories, and use cases.
• Worked closely with the design department to ensure that the product met user needs and design specifications.
• Led and participated in design acceptance activities to validate design decisions and ensure that requirements were met.
• Acted as the sole Business Analyst for the project, collaborating closely with development and design departments to ensure successful product delivery.

Haifa, Israel

• Developed business and functional requirements and designs for 8+ projects in a cryptocurrency exchange, working closely with business stakeholders and the development team
• Created OpenAPI documentation for the cryptocurrency exchange public API using SwaggerHub.
• Performed backlog grooming and prioritization, ensuring timely delivery of projects
• Administered and supported JIRA and Confluence solutions, setting up complicated workflows and permission schemes for the internal team and external contractors
• Negotiated contracts with international partners to expand the company's business reach
• Conducted over 50 job interviews, and successfully hired 7 QA engineers and 1 Business Analyst to strengthen the team.

Remote

• Created and maintained a large suite of automated test cases in C# using Gherkin syntax and GitLab for version control, covering approximately 80% of backend functionality for the Click & Collect solution.
• Successfully implemented a pilot project for automating Android application testing using C# and Appium, resulting in significant time savings and improved test coverage.
• Established robust test reporting using Allure, enabling effective communication of test results to stakeholders.
• Contributed to the implementation of continuous integration and continuous testing for the solution, leveraging GitLab for streamlined development and testing processes.

Moscow, Russian Federation

• Led end-to-end business analysis and quality assurance tasks for a blockchain-based short-term rental project, ensuring successful project delivery and client satisfaction.
• Gathered and translated complex business requirements into detailed user stories and low-level tasks to guide the development team.
• Made key architectural decisions for both back-end and front-end development, balancing technical feasibility and business objectives.
• Organized and streamlined the development process using JIRA.
• Planned and executed comprehensive testing strategies, including manual and semi-automated testing, to ensure high-quality and reliable software delivery.
• Created detailed mock-ups and prototypes to guide the design team and ensure alignment with business requirements.

Moscow, Russian Federation

• Successfully led and managed a team of 6 C# developers and a senior QA engineer to deliver multiple successful projects.
• Led the implementation of Electronic Shelf Labels in 80+ MediaMarkt stores throughout Russia, an internal financial project for relations with goods suppliers, and a project for online and offline sales of software.
• Orchestrated the seamless replacement of the acquiring bank for online sales, managing 2000-10000 daily orders.
• Administered JIRA Cloud, developed a solution for working hours reporting and calendar plan reassembling.
• Conducted more than 80 job interviews and hired 5 QA engineers and analysts.
• Contributed to the setup of continuous integration with Jenkins.

Moscow, Russian Federation

• Worked on business process management (BPM) projects, gathering and analyzing requirements and creating workflows.
• Created technical specifications for internal development and integration with external systems.
• Collaborated with development teams to ensure solutions were delivered according to business needs.
• Acted as a liaison between stakeholders, end-users, and technical teams to ensure project success.

Cracow, Małopolskie, Poland

• Gathering and analyzing business requirements from stakeholders across the organization, translating these requirements into detailed functional specifications for the IT security solution.
• Collaborating closely with the development team to ensure that the solution met all business needs and requirements.
• Conducting user acceptance testing to ensure that the solution was fully functional and met all business needs.
• Contributing to the development of training materials and user guides to support the implementation of the solution across the organization.

Moscow, Russia

• Led a large-scale legal entity mapping project involving 15 external and 40+ internal integrations, from requirements gathering to implementation, ensuring a smooth transition from a legacy system to a new solution.
• Served as the only Business Analyst and QA Engineer in a project team for 3 years, taking on additional roles as a 3rd line support engineer and Oracle PL/SQL developer, demonstrating versatility and expertise in.
• Conducted performance tests of the new solution using JMeter, ensuring its reliability and scalability.
• Mentored and trained a remote team of 3 QA engineers, 3 Business Analysts, and 1 DB developer across multiple locations, contributing to knowledge sharing and professional development.

Moscow, Russia

Moscow, Russia

• Developed and implemented an automated testing framework from scratch using HP QuickTest Professional, reducing manual testing efforts by 70% and increasing test coverage by 50%.
• Successfully completed an end-to-end automated functional testing project for credit card processing, including card issuing, transaction processing, and bank statement generation.
• Collaborated with cross-functional teams, including developers, business analysts, and project managers, to ensure the timely delivery of high-quality software products.
• Conducted regular code reviews and provided technical guidance to junior team members, resulting in improved code quality and faster issue resolution.
• Designed and executed performance and load testing scripts using HP LoadRunner, identifying and resolving critical performance bottlenecks in the application.
• Maintained and updated the test automation framework and scripts, ensuring compatibility with new software releases and maintaining the reliability of the test suite.

Moscow, Russia

• Led and successfully completed 5 short-term performance testing projects for Sberbank, utilizing IBM Rational Robot and HP LoadRunner for test planning, design, analysis, and reporting.
• Served as the technical lead for the implementation of pilot continuous testing projects for both Russian Post and Sberbank, using HP QualityCenter and HP QuickTest Professional.
• Mentored and trained two junior QA engineers, guiding them to achieve mid/senior-level proficiency.

Moscow, Russia

• Created automated functional tests using AutomatedQA TestComplete and HP QuickTest Professional to cover 4 key business areas of the Russian Federal Government budget allocation software.
• Established the environment for continuous testing using HP QualityCenter to ensure high-quality software products were delivered in a timely manner.
• Developed internal reporting software using VB.NET and T-SQL on Microsoft SQL Server, providing valuable insights to stakeholders.
• Promoted to Senior QA Automation Engineer upon graduation from university, recognizing outstanding technical skills and dedication to the role.
• Gained valuable experience working in a geographically distributed team, developing effective communication and collaboration skills.

Moscow, Russia