Michael Frank Email & Phone Number

Israel

• Coordinated and supported development and testing as a Senior Business Analyst at Nuvem, a US healthcare company.• Worked closely with stakeholders including end users, product owners, other teams, and business analysts.• Performed backlog grooming and prioritization, ensuring timely delivery of projects.• Created software documentation in Confluence and managed tasks for developers using JIRA.• Created designs using Adobe XD.

• Gathered and analyzed business requirements for a brand-new video games marketplace product.• Created comprehensive software documentation, including business and system requirements, user stories, and use cases.• Worked closely with the design department to ensure that the product met user needs and design specifications.• Led and participated in design acceptance activities to validate design decisions and ensure that requirements were met.• Acted as the sole Business Analyst for the project, collaborating closely with development and design departments to ensure successful product delivery.

Haifa, Israel

• Developed business and functional requirements and designs for 8+ projects in a cryptocurrency exchange, working closely with business stakeholders and the development team• Created OpenAPI documentation for the cryptocurrency exchange public API using SwaggerHub.• Performed backlog grooming and prioritization, ensuring timely delivery of projects• Administered and supported JIRA and Confluence solutions, setting up complicated workflows and permission schemes for the internal team and external contractors• Negotiated contracts with international partners to expand the company's business reach• Conducted over 50 job interviews, and successfully hired 7 QA engineers and 1 Business Analyst to strengthen the team.

Remote

• Created and maintained a large suite of automated test cases in C# using Gherkin syntax and GitLab for version control, covering approximately 80% of backend functionality for the Click & Collect solution.• Successfully implemented a pilot project for automating Android application testing using C# and Appium, resulting in significant time savings and improved test coverage.• Established robust test reporting using Allure, enabling effective communication of test results to stakeholders.• Contributed to the implementation of continuous integration and continuous testing for the solution, leveraging GitLab for streamlined development and testing processes.

Moscow, Russian Federation

• Led end-to-end business analysis and quality assurance tasks for a blockchain-based short-term rental project, ensuring successful project delivery and client satisfaction.• Gathered and translated complex business requirements into detailed user stories and low-level tasks to guide the development team.• Made key architectural decisions for both back-end and front-end development, balancing technical feasibility and business objectives.• Organized and streamlined the development process using JIRA.• Planned and executed comprehensive testing strategies, including manual and semi-automated testing, to ensure high-quality and reliable software delivery.• Created detailed mock-ups and prototypes to guide the design team and ensure alignment with business requirements.

Moscow, Russian Federation

• Successfully led and managed a team of 6 C# developers and a senior QA engineer to deliver multiple successful projects.• Led the implementation of Electronic Shelf Labels in 80+ MediaMarkt stores throughout Russia, an internal financial project for relations with goods suppliers, and a project for online and offline sales of software license keys that included integration with 4 sales providers.• Orchestrated the seamless replacement of the acquiring bank for online sales, managing 2000-10000 daily orders.• Administered JIRA Cloud, developed a solution for working hours reporting and calendar plan reassembling.• Conducted more than 80 job interviews and hired 5 QA engineers and analysts.• Contributed to the setup of continuous integration with Jenkins.

Moscow, Russian Federation

• Worked on business process management (BPM) projects, gathering and analyzing requirements and creating workflows.• Created technical specifications for internal development and integration with external systems.• Collaborated with development teams to ensure solutions were delivered according to business needs.• Acted as a liaison between stakeholders, end-users, and technical teams to ensure project success.

Cracow, Małopolskie, Poland

• Gathering and analyzing business requirements from stakeholders across the organization, translating these requirements into detailed functional specifications for the IT security solution.• Collaborating closely with the development team to ensure that the solution met all business needs and requirements.• Conducting user acceptance testing to ensure that the solution was fully functional and met all business needs.• Contributing to the development of training materials and user guides to support the implementation of the solution across the organization.

Moscow, Russia

• Led a large-scale legal entity mapping project involving 15 external and 40+ internal integrations, from requirements gathering to implementation, ensuring a smooth transition from a legacy system to a new solution.• Served as the only Business Analyst and QA Engineer in a project team for 3 years, taking on additional roles as a 3rd line support engineer and Oracle PL/SQL developer, demonstrating versatility and expertise in multiple areas.• Conducted performance tests of the new solution using JMeter, ensuring its reliability and scalability.• Mentored and trained a remote team of 3 QA engineers, 3 Business Analysts, and 1 DB developer across multiple locations, contributing to knowledge sharing and professional development.

Moscow, Russia

Moscow, Russia

• Developed and implemented an automated testing framework from scratch using HP QuickTest Professional, reducing manual testing efforts by 70% and increasing test coverage by 50%.• Successfully completed an end-to-end automated functional testing project for credit card processing, including card issuing, transaction processing, and bank statement generation.• Collaborated with cross-functional teams, including developers, business analysts, and project managers, to ensure the timely delivery of high-quality software products.• Conducted regular code reviews and provided technical guidance to junior team members, resulting in improved code quality and faster issue resolution.• Designed and executed performance and load testing scripts using HP LoadRunner, identifying and resolving critical performance bottlenecks in the application.• Maintained and updated the test automation framework and scripts, ensuring compatibility with new software releases and maintaining the reliability of the test suite.

Moscow, Russia

• Led and successfully completed 5 short-term performance testing projects for Sberbank, utilizing IBM Rational Robot and HP LoadRunner for test planning, design, analysis, and reporting.• Served as the technical lead for the implementation of pilot continuous testing projects for both Russian Post and Sberbank, using HP QualityCenter and HP QuickTest Professional.• Mentored and trained two junior QA engineers, guiding them to achieve mid/senior-level proficiency.

Moscow, Russia

• Created automated functional tests using AutomatedQA TestComplete and HP QuickTest Professional to cover 4 key business areas of the Russian Federal Government budget allocation software.• Established the environment for continuous testing using HP QualityCenter to ensure high-quality software products were delivered in a timely manner.• Developed internal reporting software using VB.NET and T-SQL on Microsoft SQL Server, providing valuable insights to stakeholders.• Promoted to Senior QA Automation Engineer upon graduation from university, recognizing outstanding technical skills and dedication to the role.• Gained valuable experience working in a geographically distributed team, developing effective communication and collaboration skills.

Moscow, Russia