Michael Frank Rabasco Email & Phone Number

Handle walk in Bank of America customers with products including Personal checking and savings accounts, credit cards, lines of credit, home equity loans/lines, CD’s, Mortgages and more. Make cold calls to existing customers to sell Bank of America Tasked with New Business development and expanding current customer base. Open New Accounts and design customized financial plans for clients in the lower to middle net worth areas. Work with partners in covering high net worth solutions and… Show more Handle walk in Bank of America customers with products including Personal checking and savings accounts, credit cards, lines of credit, home equity loans/lines, CD’s, Mortgages and more. Make cold calls to existing customers to sell Bank of America Tasked with New Business development and expanding current customer base. Open New Accounts and design customized financial plans for clients in the lower to middle net worth areas. Work with partners in covering high net worth solutions and maximizing wealth. Show less

Greater Minneapolis-St. Paul Area

Worked in call center receiving internal and external calls from existing and potential new consumers and business customers. I would profile customer consultative to sell and cross-sell appropriate products for each customer. Selling US Bank products such as: Checking/savings accounts, lines of credit, commercial loans/lines, SBA lines of credit/loans, Merchant services, etc. Also specialized in restructuring debt with the use of home equity loans. Talk with customer about acquiring profit… Show more Worked in call center receiving internal and external calls from existing and potential new consumers and business customers. I would profile customer consultative to sell and cross-sell appropriate products for each customer. Selling US Bank products such as: Checking/savings accounts, lines of credit, commercial loans/lines, SBA lines of credit/loans, Merchant services, etc. Also specialized in restructuring debt with the use of home equity loans. Talk with customer about acquiring profit and loss statements and proper tax documentations in assisting with proper documentation needed for commercial or SBA lending paperwork, to ensure a quick and timely approval and funding for loans. Assisted teaching sales techniques and operational procedures for a staff of 15. Temporarily was assigned to work at an in store branch, assisting existing and potential new consumers and business customers by asking and answering open and closed ended questions. To help assess a consultative sales approach on the products that would help them achieve their financial goals. Selling US Bank products such as: Business lines, Business checking/savings accounts, lines of credit, commercial loans/lines, SBA lines of credit/loans, Merchant services, etc. Work with partners in covering high net worth solutions and maximizing wealth. Work on advanced customer service issues and resolved conflicts to ensure customer retention. Business Development duties including oversee and opening businesses and referring to partners for specialty services. Show less

Left Banking to explore new opportunity in Insurance. Responsibilities for trading multi-million dollar managed account strategies on advice from internal and external Portfolio Managers. Trading duties include, but are not limited to executing block orders, rebalancing model portfolios and executing model changes. Rebalance individual accounts to reflect additions and withdrawals. Maintain daily reports that contain portfolio characteristics used by the respective managers to supplement the… Show more Left Banking to explore new opportunity in Insurance. Responsibilities for trading multi-million dollar managed account strategies on advice from internal and external Portfolio Managers. Trading duties include, but are not limited to executing block orders, rebalancing model portfolios and executing model changes. Rebalance individual accounts to reflect additions and withdrawals. Maintain daily reports that contain portfolio characteristics used by the respective managers to supplement the investment analysis process. Act as liaison between advisors, portfolio managers and Allianz trading desk. Obtained Series 6 certification May 2008. Met 90% of 100% Service Quality Goal. Show less

Received inbound calls from existing customers where I then profiled for existing needs. Cross-sold products from the Wells Fargo Business line, such as Business checking/savings accounts, lines of credit, commercial loans/lines, SBA lines of credit/loans. Assisted Manager with training staff how to apply consultative selling skills, customer retention and assisting manager with regards to Customer Service Representatives quality and monitoring. Top 10% Sales performer 2001-2008 for Wells… Show more Received inbound calls from existing customers where I then profiled for existing needs. Cross-sold products from the Wells Fargo Business line, such as Business checking/savings accounts, lines of credit, commercial loans/lines, SBA lines of credit/loans. Assisted Manager with training staff how to apply consultative selling skills, customer retention and assisting manager with regards to Customer Service Representatives quality and monitoring. Top 10% Sales performer 2001-2008 for Wells Fargo.Top 5% Sales performer trips:Trip 1 - BBSG Trip winner to Fairmont Hotel, New Orleans, LA 2004Trip 2 - NBBC Trip winner to Waikiki, HI 2005Trip 3 - BBSG Trip winner to Hotel Del Coronado, CA 2006Trip 4 - AIM Trip winner to Red Rock Casino, Las Vegas, NV 2007 Show less

Greater Minneapolis-St. Paul Area

Duties included assisting Management with Clients and Tenants. Approximately 15 percent telephone use, answer and direct calls. Regular building patrols to make sure site was safe. Oversaw all the Field Training for the site. Operate FLSS Safety (HONEYWELL fire monitoring system). Conduct Seminars on Class A Building Security. Certified Trainer through Vance Security.

St Paul, Mn

Included Safety of staff/students and property. Understanding how to deal with Students from all walks of life and backgrounds. Deal with all safety and security issues. Routinely conduct Security Background checks. Inspect Dorm rooms for drug paraphernalia, weapons, etc. Also conducted Sexual Harassment classes for all students. Had to be able to work in High Pressure situation and environment.

Durham, Ct

Went to Schwans Academy to learn sales expertise. Serviced existing customers while building new customers on my existing route. Sold entire food and beverage product line that Schwans had to offer. Processed cash transactions, checks and credit cards by using hand held computer unit.

Bridgeport, Ct

Trained seven loss prevention representatives on what to look for in order to catch internal/external theft. Conducted performance evaluations on staff of seven, did payroll, and monitored their progress. Conducted seminars with management and employees, teaching different things to look for to deter theft. Installed surveillance equipment to assist with deterring theft. Would perform mystery shopping tours and undercover surveillance to assist with catching internal theft due to bad… Show more Trained seven loss prevention representatives on what to look for in order to catch internal/external theft. Conducted performance evaluations on staff of seven, did payroll, and monitored their progress. Conducted seminars with management and employees, teaching different things to look for to deter theft. Installed surveillance equipment to assist with deterring theft. Would perform mystery shopping tours and undercover surveillance to assist with catching internal theft due to bad practices that were in place. At the end of the tours and surveillance’s, I would detect and solve real problematic areas. I would then meet with the manager to go over the findings. At which time we worked on resolving the issues. Show less

Bridgeport, Ct

Trained seven loss prevention representatives on what to look for in order to catch internal/external theft. Conducted performance evaluations on staff of seven, did payroll, and monitored their progress. Conducted seminars with management and employees, teaching different things to look for to deter theft. Installed surveillance equipment to assist with deterring theft. Would perform mystery shopping tours and undercover surveillance to assist with catching internal theft due to bad… Show more Trained seven loss prevention representatives on what to look for in order to catch internal/external theft. Conducted performance evaluations on staff of seven, did payroll, and monitored their progress. Conducted seminars with management and employees, teaching different things to look for to deter theft. Installed surveillance equipment to assist with deterring theft. Would perform mystery shopping tours and undercover surveillance to assist with catching internal theft due to bad practices that were in place. At the end of the tours and surveillance’s, I would detect and solve real problematic areas. I would then meet with the manager to go over the findings. At which time we worked on resolving the issues. Show less

Bridgeport, Ct

Patrolling medical center to protect medical center property assets (such as buildings, medical equipment and etc). Insuring the medical center was all locked up and secure. Assisted with relieving switchboard operator nightly to take incoming calls to medical center from visitor’s and family. In case of emergencies we would page doctors, if any issues arouse with patients. Assisted on all levels of security, up to an including any patients that were unruly and needed to be restraint.… Show more Patrolling medical center to protect medical center property assets (such as buildings, medical equipment and etc). Insuring the medical center was all locked up and secure. Assisted with relieving switchboard operator nightly to take incoming calls to medical center from visitor’s and family. In case of emergencies we would page doctors, if any issues arouse with patients. Assisted on all levels of security, up to an including any patients that were unruly and needed to be restraint. Assisted in the ER from time to time, using CPR on those that came in unconscious. In addition, assisted in helping funeral directors with removing patients from medical center premises. Show less