Michael Franks, Phr, Shrm-Cp

Michael Franks, Phr, Shrm-Cp Email and Phone Number

Talent acquisitions, Employee Engagement, Employee Development, Employee Relations @ EzFill - Mobile Fuel Delivery
Michael Franks, Phr, Shrm-Cp's Location
Miami-Fort Lauderdale Area, United States, United States
Michael Franks, Phr, Shrm-Cp's Contact Details

Michael Franks, Phr, Shrm-Cp personal email

n/a
About Michael Franks, Phr, Shrm-Cp

Leader, people developer, recruiter, organizational strategist, team builder, process improvement, business development, MBA-Human Resource Management concentrationSHRM-CP, PHR- I am most passionate about bringing people together to solve challenges and to collectively grow and get better. My purpose is to help others achieve success, whether through coaching and career development or supporting teams and processes that allow those teams to excel both for themselves and the organization.I love to learn and challenge myself to seek learning opportunities to develop new and existing skills, which ultimately I can use to greater impact those around me. I am grateful for the experiences that I have had and the perspective that I gained from situations and from others. I am able to work through complex situations and make confident decisions regarding how to proceed, while always remembering that every person deserves respect and care.I am humbled to have impacted the lives and careers of many people, this is truly what I am most proud. I am also grateful to those who coached and mentored me. To those who have taken a chance on me, I cannot say thank you enough. I look forward to continuing to be inspired, challenged, and pushed by those around me; and do the same for others.#SHRM-CP, #PHR,#development, #human resource, #leadership development, #talent management , #employee engagement, #employment law, #performance management, #employee relations, #strategic implementation, #business development, #community impact, #recruiting, #total rewards, #HRIS, #process improvement

Michael Franks, Phr, Shrm-Cp's Current Company Details
EzFill - Mobile Fuel Delivery

Ezfill - Mobile Fuel Delivery

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Talent acquisitions, Employee Engagement, Employee Development, Employee Relations
Michael Franks, Phr, Shrm-Cp Work Experience Details
  • Ezfill - Mobile Fuel Delivery
    Human Resources Director
    Ezfill - Mobile Fuel Delivery Nov 2021 - Present
    Miami, Florida, Us
    Execute all aspects of talent acquisitions from sourcing to onboarding to various stages of employment in support of growth and expansion strategy.Researched, developed, and implemented a compensation program that supports fair and equitable performance-based compensation and lowered turnover.Leverage vendor partnerships to achieve DOT compliance with employee records.Collaborate with senior leaders to define the attributes and behaviors of the culture we want to build.
  • Haiti Now (Ayiti Now Corp)
    Human Resource Generalist-Volunteer
    Haiti Now (Ayiti Now Corp) Feb 2019 - Present
    Miami Beach, Florida, Us
    Responsible for implementing the systematic on boarding of all new volunteers and employees. Ensuring all new team members have access and ability to successfully contribute in a completely virtual working environment. Ensured data and information privacy. Made recommendations on hiring and termination decisions.
  • Bis Digital, Inc.
    Director Of Human Resources
    Bis Digital, Inc. Jun 2019 - Nov 2021
    Ft. Lauderdale, Fl, Us
    -Created employee development programs, performance oversight, and compensation/benefits programs.-Led skill building workshops to help leaders build essential skills; established development programs to support succession of new leaders.-Sourced, recruited, interviewed, created interview guides for hiring managers, hired, and on boarding monthly resulting in significant headcount growth year over year.-Supported significant headcount growth by creating accurate job descriptions that attracted top talent. Completed job analysis, leveraged market job data, and input from organizational goals to write nearly 20 job descriptions.-Supported employees needs and productivity by implementing HR process automations and self service portals for benefits and communication.
  • Mjf2  Consultants
    Human Resources Manager-Consultant
    Mjf2 Consultants May 2018 - Aug 2019
    -Created and implemented highly effective and individualized human resource solutions for clients, including recruitment, onboarding, compliance, and performance management.
  • Apple
    Store Leader
    Apple May 2012 - May 2018
    Cupertino, California, Us
    Led a team of 200 employees ensuring consistent management focus on delivering excellence in the workplace and achieving business objectives. Built an effective team by providing: training and development, meaningful and timely performance feedback, and promoting a culture of open communication.Leveraged HR metrics: diversity of workforce, employee turnover ratio, number of days a requisition remains open, and employee happiness data to make decisions regarding goals as a team. Responsible for leading the day-to-day operations of a store and ensured that every customer receives outstanding service by providing an experience that includes both products and services. Analyzed data from employee satisfaction surveys in order to have continued increases in number of happy employees, which positively impacted the customer experience. Provided training on FMLA, COBRA, how to handle request for workplace accommodations, steps to take when a harassment concern is expressed, and proper record retention to managers. This ensured compliande and due diligence for all employee relations concerns. Developed strategies to grow small business owner segment of the customer base. Promoted a team to focus on business relationship building with small and medium size businesses in the immediate community. Educated greater team on unique services available to business owners. Directly oversaw the promotion and growth of a 13-person leadership team by conducting leadership development and ensured legal compliance by facilitating employment law training for managersAchievements: Enhanced the presence and awareness of Apple with business to business growth of 50% Increased revenue growth of 35% year over year by utilizing staff as a team
  • Apple
    Senior Manage/ Manager
    Apple Aug 2007 - May 2012
    Cupertino, California, Us
    Provided knowledge and trainings that employees could immediately use to provide optimal customer experiences at new product launches. This positively impacted total unites sold and customer experience scores.Developed training solutions for a wide array of learners that enhanced existing skills and ensured that newly hired employees had the tools they needed to successful.Achievements: Trained the managers on the development and growth of employee which reduced turnover to below 8%.

Michael Franks, Phr, Shrm-Cp Skills

Leadership Customer Service Retail Management Team Leadership Employee Engagement Leadership Development Business Strategy Driving Results Coaching Business Development Visual Merchandising Sales Merchandising Retail Sales Customer Satisfaction Hiring Human Resources Recruiting Project Management Sales Operations Performance Management Team Building People Development Strategic Planning Customer Experience Inventory Management Store Management Customer Relationship Management Sales Management Succession Planning Strategy Os X Mac Microsoft Office Employee Training Training Time Management Leadership Development Coaching Social Media Decision Making Employee Learning And Development Strategic Human Resource Planning Inventory Control Customer Retention P&l Management Organizational Leadership Communication Enterprise Marketing Small Business Marketing

Michael Franks, Phr, Shrm-Cp Education Details

  • Columbia Southern University
    Columbia Southern University
    General
  • University Of Dayton
    University Of Dayton
    General

Frequently Asked Questions about Michael Franks, Phr, Shrm-Cp

What company does Michael Franks, Phr, Shrm-Cp work for?

Michael Franks, Phr, Shrm-Cp works for Ezfill - Mobile Fuel Delivery

What is Michael Franks, Phr, Shrm-Cp's role at the current company?

Michael Franks, Phr, Shrm-Cp's current role is Talent acquisitions, Employee Engagement, Employee Development, Employee Relations.

What is Michael Franks, Phr, Shrm-Cp's email address?

Michael Franks, Phr, Shrm-Cp's email address is mi****@****mac.com

What schools did Michael Franks, Phr, Shrm-Cp attend?

Michael Franks, Phr, Shrm-Cp attended Columbia Southern University, University Of Dayton.

What skills is Michael Franks, Phr, Shrm-Cp known for?

Michael Franks, Phr, Shrm-Cp has skills like Leadership, Customer Service, Retail, Management, Team Leadership, Employee Engagement, Leadership Development, Business Strategy, Driving Results, Coaching, Business Development, Visual Merchandising.

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