Michael Freese Email & Phone Number

Tampa, Florida, United States

As a FTA (Field Training Agent) I am in the role helping and influencing other agents to improve there sales and social skills as well as help build there insurance business from the ground up. Genuinely giving people the opportunity to put there mind to something and evolve as a person. Also having the agents be able to support themselves and there family with a 100% commission position. I was proud to have one of the highest retention rates in the company. Coming in with a positive mindset and having that "Givers Gain" mentality jumped my team and the success to a level every quarter. Here are some of the main things I was training my new agents on.- Training new agents the core principles of health insurance including script/rebuttal training, tonality, public marketplace knowledge, private insurance knowledge, running lead systems and CRMS with having a positive return on ROI.- Mentally, I helped them with having a positive mentality, confidence in themselves in a commission atmosphere, adapting a growth mindset and being hungry in the teams + personal success, keep confidence in oneself even during slow periods of the business. Also, outside of a leader I continued to be in the top 5% of production of sales for 2024 writing over $1,200,000 Annual Volume worth of business in one year. I am able to help clients get more affordable and stronger health coverage compared to what they are use to paying. I come into work everyday with one thing in mind, to help other people everyday. If thats my clients, my agents, my leaders, my team's culture, my own success. Striving to be great is my main drive in life and this career capitalizes on that drive to want more for yourself and your family.

1011 Ives Dairy Rd, Suite 208 Miami, Fl 33145

Lakeville, Minnesota, United States

- Saw the importance of selling wireless plans to customers as well as developing quick, trusting relationships.- Established a friendly work environment and pushed the team to strive and surpass the expectations numbers and goals.- Established connection with guests through quick thinking and letting the customer say “that’s right” in a discussion.

Lakeville, Minnesota, United States

- Maintaining financial investments and resolving any maintenance repairs on company equipment- Greeted customers and assisted them where possible.- Acknowledged customer issues and resolved their problems quickly and efficiently.- Accepted and processed customer payments in cash, credit cards, and checks, checking for validityMichael's Mowing helped me transition my beliefs to being more dedicated and responsible for all properties of a business. I strived on customer relations to be the centerpiece to Michael's Mowing and hence gained a lot of relationships and trustworthy people. Also, delivering the lawn care service with care and honest work. Having the belief that every lawn should be held to the same account as if it was my own lawn made the company stand out as it delivered promising service and high customer satisfaction to its customer base.

Eagan, Minnesota, United States

- Assess customer’s needs and provide assistance and information about the product.- Maintain in-stock supply and merchandise products on the sales floor.- Suggest ways to improve sales through new sales promotions.- Ensure high levels of customer satisfaction by delivering excellent sales and service.Fossil's professional setting with its high-quality accessories and leather made me have to sell myself in order to help a customer with a high valued item. Providing customers with concise, confident information about the product as well as raising the "value" in the customer mind helped with their cognitive dissonance in making a decision. Also, Fossil was a fast-paced working environment that made reacting to situations and multi-tasking easier for me. I now passively can work with more than one customer without feeling stressed nor "in a rush" to close the sale. A customer should be the one to make the decision about buying, I am not there to push them but assist them in making the right decision.

Master'S Degree, Marketing/Marketing Management, General, Freshman

Activities and Societies: Participating in: Ultimate Frisbee Team, Intermural Flag Football, Honors Program

High School Diploma, Business Administration And Management, General