Michael Fruhwirth Email & Phone Number

Greenville, SC, US

Milford, Ohio, US

• Manage inventory based on daily needs and forecasted sales
• Guarantee daily operations are consistent and up to corporate standard
• Fulfill customer requests for changes or corrections
• Ensure proper closure so that assets are secure and morning crew is prepared

Blue Ash, Ohio, US

As a Logistics Account Executive some of my duties are:- Find and connect with prospective businesses with the goal of building trust that I can ship their cargo safely, quickly, and for a competitive price- Bargain for fair prices between clients and carriers through a variety of methods such as quote tools, experience, and current road conditions.

Cincinnati, OH, US

My responsibilities were:- Field dozens of calls per day and efficiently work through the customers problem before leaving a detailed note and continuing to the next caller- Verify each caller’s identity to guarantee I only discuss delicate information with permissible individuals- Clarify each caller’s goal and decide upon recommended responses, whether I.

St. Louis, MO, US

• Organized lot plan and worked with other stores to accomplish customer requests
• Completed marketing calls on current and prospective accounts
• Performed callbacks on previous reservations that had monetary mistakes and corrected the situations
• Performed sales strategies to provide protections and benefits to customers on their trips
• Led the store in selling pre-paid fuel and was the runner-up in individual revenue of the summer in Tucson

• Sold monthly memberships to customers while also maintaining line operations
• Provided prompt service to more than 700 customers per day
• Offered promotion to Assistant Manager within a month of being hired
• Learned how to leverage natural humor to boost employee morale and customer happines

• Leveraged persuasive questioning to uncover customer preferences and used knowledge of menu to sell products which satisfied their needs
• Interacted extensively with customers to provide a broad range of product and store information, answering questions, resolving issues, and servicing more than 450 customers per day
• Only non-management employee qualified at every station, becoming invaluable to Management
• Recommended by Store Manager for both my ability to flow through the line and my willingness to regularly pick up non-scheduled shifts to help the store achieve targets
• Trained and coached new employees on restaurant operations and delivering customer satisfaction