Mike Gainer Email & Phone Number

Middletown, Pa, Us

Statewide, Pa, Us

Statewide, Pa, Us

Network Administrator and Information Security Officer with responsibilities for:• Business Continuity and Disaster Recovery• Privileged Account Management and Multi-Factor Authentication• Distributed Systems maintenance, update and repair• Software License compliance• Maintenance of network infrastructure including routers, switches, and cabling. • Establishing security procedures and performing cost benefit analysis on recommended strategies. • Conducting in-depth compliance audits and presenting results to senior management. • Facilitating security awareness training for management and employees. • Providing helpdesk personnel with guidance in resolving complex hardware, software and network issues. • Mobile Device Management using the AirWatch system• Web Content Filtering using BlueCoat• Microsoft System Center Configuration Manager (SCCM) administration• Evaluation and implementation of “best of breed” Open Source applications that fill a need as well as their commercial counterparts. • Maintaining server and workstation hardware and software• Administering robotic library systems for tape backups of critical systems. • Managing operating system, software and anti-virus updates for servers and workstations.

Statewide, Pa, Us

Primary duties included maintenance of all Commission-owned workstation, laptop, and peripheral hardware, software installation and configuration, installation and maintenance of special needs equipment and software including Braille interfaces, magnification equipment and software, screen reading applications, and dictation equipment to ensure compliance with Americans with Disabilities Act (ADA) requirementsI was hired as a Level 1 Helpdesk technician and given Level 2 responsibilities less than three months later, and ahead of peer, based on performance and skill level.

Ephrata, Pennsylvania, Us

Primary duties were to install and maintain business networks, Asynchronous Digital Subscriber Lines (ADSL), high speed internet connections, and telecommunications systems including special circuits, cabling, and Cisco routers and switches for both business and residential customers. I was employed to configure networked systems in small to medium sized businesses to connect through Virtual Private Networking (VPN) to Telco central office equipment, corporate branch offices or to the internet. I provided comprehensive remote and onsite support for private and commercial customers, including Tier-1 support for Cisco LAN/WAN products.I also installed and supported POTS (Plain Old Telephone System) lines, 56k circuits, and T-1 circuits for private and commercial clients

Randolph Afb, Tx, Us

Primary Duties included:Management of multi-million dollar fiscal accounts for a squadron of F-16 Fighter Aircraft, including baseline, flying hour dollars, and the travel card program for all personnelInstalling, configuring and maintenance of computer terminals and Windows computers used by staff to maintain aircraft maintenance recordsSquadron’s Computer and Communications Systems Security Officer, responsible for security of classified and unclassified data and Privacy Act, PII and PHI dataTasked with additional duties as the Squadron First Sergeant when the primary Senior Non-Commissioned Officer assigned to the position was deployedCreated databases to manage all of the real property owned by the squadron as well as track the personal gear that was being issued to squadron personnel. Instrumental in computerizing the maintenance records for our aircraft and for moving mainframe access from strictly terminal based to being accessible from desktop Windows computers

Randolph Afb, Tx, Us

Aircraft Maintenance Superintendent for the EF-111A Electronic Warfare AircraftCharged with organizing and directing all of the maintenance performed on the squadron’s aircraft during my shift. I was responsible for conducting final inspections on aircraft electronic, hydraulic, engine, and mechanical systems to verify them as safe for flight. Daily tasks included managing aircraft maintenance and overhaul schedules to ensure periodic inspections were completed in a timely manner and that there was a sufficient number of mission capable aircraft to fill a flying schedule. Accomplishments during my time as Production Super included being a primary contributor to maintaining aircraft utilization rates, mission capable statistics and flying sortie success rates above the average for the wing and being recognized as the Senior Non-Commissioned Officer of the Quarter for the Operations Group

Randolph Afb, Tx, Us

One of six SNCOs charged with managing a flight of over 300 personnel in seven diverse Air Force Specialties, I was given additional responsibilities as Computer/Communications Systems Security Officer and NCO in charge of classified documents and encryption technologies. During this period I planned, directed and supervised flightline maintenance for the specialist flight, conducted counseling sessions, wrote and endorsed performance reviews, and made recommendations for promotions, awards, and service medalsI graduated from the Senior Non-Commissioned Officer’s Academy in the top ten percent of my class and was recognized with multiple commendations, letters of accomplishment, and awards

Randolph Afb, Tx, Us

I entered the Air Force in 1977 as an Avionics Maintenance Technician, had a short break in service from April of 1981 and worked a job as a manual laborer before reentering military service in September of 1982. I received regular promotions and increased responsibilities in several disciplines, most of which required skills for problem solving, decision making, and divergent and evaluative thinking. During my military service years, I spent nearly three years supporting combat operations from classified locations in the Middle East and the southern part of Europe. I have plenty of experience conducting and managing operations in high-stress environments.

Associate’S Degree, Fine/Studio Arts, Concentration In Photography

Electronics/Aircraft Avionics And Leadership/Management, Including The Air Force Senior Nco Academy.

High School Diploma

Bachelor’S Degree, Technical Leadership