Client Director, Account Development
CurrentConsumer & Market Intelligence, Account Development- Acted as on-site consultant during critical rebrand period for a large Vitamin manufacturer, bringing an understanding of the client’s business, and implementing a wide range of technology, tools, and expertise to help navigate a complex category- Fostered collaborative and value-driven senior client relationships based on data-backed strategic insights and action-oriented counsel, leading to incremental upsell opportunities and a high contract renewal/retention rate- Oversaw a multifunctional team of data analysts, practice area specialists, and operations to deliver on a multi $MM contract- Leveraged retail POS data and consumer panel data, reporting on business performance, and digging deep into priority issues such as the rise of competition, and key category and consumer trends- Partnered with Media Effectiveness team on Marketing Mix Modeling, with a focus on business drivers and ROI across channels- Worked with Innovation team to test the value proposition of new product concepts and messaging- Coordinated with Segmentation team to define consumer design target and implement a survey to understand buyer behaviors such as trip drivers, competitive mapping, and the effects of product attributes, placement, price, and promotion on purchase decisions- Led technology migration from Excel-based database software to cloud-based platform that sits atop big data and delivers seamless, multi-source data analytics