Accountable for analyzing the functions and activities of operations to determine ways in which performance could be enhanced through systems, controls, and process improvements to achieve overall business and company objectivesNegotiated with suppliers or customers to improve supply chain efficiency or sustainabilityAnalyzed all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.Directed inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.Participated in carrier management processes, such as selection, qualification, or performance evaluation.

Developed and managed service levels to ensure vendor compliance, including establishing and maintaining adherence to company KPI's. Performed personnel functions such as selection, training, or evaluation.Drove significant growth in revenue by creating expansion plans and focusing on new business opportunitiesManaged and directed global strategic partnerships with third party logistics vendors, distribution partners, and small parcel freight carriersImplemented operational improvements to enhance quality, improve production times and reduce costs in all supply chain departments

Provided leadership and professional development to market research department, analyzed performance of the team members, identified and implemented strategies to improve quality of serviceDeveloped a new bonus program for all call center departments which integrated quality of the calls, volume of calls and evaluation of performance, which produced a consistency in the structureDiscussed job performance problems with employees to identify causes and issues and to work on resolving problems.Recruited, interviewed, and selected employees