Michael Gardiner Email & Phone Number

For over 20 years, Colliers Residential Victoria has been a leading force within the residential property industry, offering clients access to global networks and an unrivalled level of experience and knowledge. With expertise spanning Build-to-sell & Project Marketing, Build-to-rent, Development Site Sales, Research and Strategic Advisory, the business has been involved in Melbourne’s largest, most defining projects. Colliers Residential Victoria has represented hundreds of developer clients, sold more than $20billion worth of apartments, helped pioneer the Build-to-rent sector and maintained the number 1 position in the Development Sites market with more than 30% market share.

Melbourne, Australia

Melbourne, Australia

Established in Perth in 1978, the ABN Group is Australia’s leading construction, property and finance company. As a group, ABN operate 20+ businesses, covering new home design and construction, commercial property development, property finance, real estate (land) development. ABN Group have built more than 65,000 homes across Western Australia and Victoria, and financed more than 27,000. Homebuyers Centre is proudly owned by the ABN Group. Key responsibilities:• Meet agreed sales budget.• Manage & achieve individual sales team KPI’s• Identify weaknesses, opportunities and implement change where required• Manage individual sales consultant’s pipeline• Establish & manage individual Sales Team conversion rates • Development of high performance sales team with high performance culture• Implement strategies to achieve Homebuyers Centre brand Vision• Quality recruitment & retention of New Homes Consultants• Manage ongoing recruitment ensuring sales team numbers are maintained at the required level• Customer Survey results meeting KPI’s• Management of Training Matrix including implementation of a formalised training program• Genuine acceptance and development of Homebuyers Centre Culture• Develop & maintain positive working relationships with all Departments• Management of performance reviews and follow up of Development Plans• Sales Training & motivational calendar• An ambassador of customer service strategies and policies• Ensure expedient delivery of clean deals into pre-construction• Oversee quality of design requests• Follow through all cancellations to ensure they are closed out• High energy / motivational weekly sales meetings• Manage attention to detail from all Sales Team members• One on one Retail Manager & Sales Rep weekly meetings• Weekend display mentoring each Sales Rep each month• Instil positive & progressive results in Organisational Effectiveness Survey• Successful outcomes of coaching & development

Perth, Australia

Education record

Education record