- Assist with resume critiques, implement and assess results from Strong Interest Inventory and Myers Briggs Type Indicator tests,conduct Mock Interviews, handle and organize confidential student information.- Assist in the planning, coordination and implementation of Graduate and Career Fairs.- Assist with the implementation of the Etiquette Dinner which provides students with the understanding of how to conduct themselves in a business like manner under social circumstances. - Review, approve and post current job listings and contact new employer's to build working relationships.

I was contracted as the on-site systems administrator for this national game software publishing company as they moved their headquarters into the state. I provided support for all technical systems, managed software and hardware inventory, monitored network performance and conducted technical training.

Responsible for helping to maintain enterprise systems, desktop support, logistical and technical support of a mixed Apple and Windows server network; hardware and software installation and maintenance of 70+ Windows and Macintosh-based computer systems; responsible for Retrospect client and server backups.

Hired, trained and managed support staff in providing phone, email, chat and in-person assistance to students and faculty with their virtual classroom; Trained over 60 faculty in the creation and administration of their online classroom; Coordinated between management and programmers in the software development of TCCD’s proprietary virtual classroom application, Logicampus, which served an online campus of over 8000 students and more than 100 faculty; Presented at Texas Distance Learning Association conference on managing a distance learning helpdesk.

Provide phone and email support for issues regarding the company's networking products in Macintosh, Windows, and Linux environments.Provided support for everything from peer-to-peer networks to, multi domain and Active Directory enterprise networks.QA testing for beta versions of Thursby products.Configured computer systems and networks to reproduce customer problems.Installed and configured various operating systems including Mac OS 9, Mac OS X, Windows 95/98/ME, Windows NT, Windows 2000, and Windows XP.; Maintained the Retrospect backup server and clients and making sure all the clients got backed up properly.Updated and maintained internet FAQ and Searchable Help for all Thrusby products using a FileMaker database.