Michael Briggs Email & Phone Number

Atlanta, Ga, Us

Holmdel, New Jersey, Us

Identify and properly qualify business opportunities. Develop account/ territory selling strategies. Prepare formal proposals and present to decision makers within customer organizations. Manage all steps of the selling process; coordinate complex decision-making in order to overcome objections to closure. Close new business according to targets, objectives, and plans. Support the implementation process by maintaining customer contact, answering service billing questions, and effecting a smooth and successful transition to account management post-implementation. Provides accurate sales forecasts and reports to management in a timely and consistent manner. Contact Center specialist 2021 - present. Take on other duties as assigned. Maintains professional selling experience in high-tech or service related industry. Proven track record of consistently exceeding corporate objectives and quotas. Strong presentation, communication, organization, and time management skills. Possess expert knowledge of Vonage products, services and policies. Self driven, motivated and results oriented!President's Club 2018Presidents Club 2019#1 Senior Mid Market Account Executive Globally at Vonage in 2019Achieved 210% to plan for the year 2019 ($130K MRR Closed / $60K MRR yearly quota)Presidents Club 2020Presidents Club 2023 - #1 Sales Representative Globally over all business segments at VonageAchieved 260% to annual plan ($2.6 Million ARR)

Holmdel, New Jersey, Us

Accolades:President's Club 2016Manager of the Month April 2017

Mclean, Va, Us

Responsible for selling iCore Networks products and services to accounts with multiple locations and over a hundred users in total. The primary objective of this job is to acquire new customers. Working with minimum supervision, they develop and execute selling strategies and manage all steps of the customer acquisition process. National and Key Account Executives also support current customers that have additional locations, reduce National and Key Account churn and drive a higher price per seat.•Identify and properly qualify business opportunities. Develop account selling strategies.•Prepare formal proposals and present to decision makers within customer organizations.•Manage all steps of the selling process; coordinate complex decision-making in order to overcome objections to closure.•Close new business according to targets, objectives, and plans.•Support the implementation process by maintaining customer contact, answering service billing questions, and effecting a smooth and successful transition to account management post-implementation.•Provides accurate sales forecasts and reports to management in a timely and consistent manner.•Support the Director of Client Services in retention, growth of current customers and eliminate critical customer dissatisfaction.Certifications:Methods in Motion Training 2015

Mclean, Va, Us

All of the responsibilities of the Associate Sales Manager plus:Provided the general sales leadership for the Washington DC Market. Plan and direct activities of the Market to achieve top-line revenue objectives, generate profitable organic business growth, enhance and augment the suite of products and services offered, build and strengthen long-term, positive business relationships, drive continuous improvement in sales capacity and sales conversion rates, and continuously enhance the value of iCore Network’s products and services in the view of customers, using a pro-active, process-driven, metrically-evaluated approach.Establish strategic sales objectives and ensure goals for the business are met and to be an effective motivator in imparting the desire to achieve our goals of the Washington DC Market.Accolades:Managed #1 General Business Division Sales Team in the country for 2014Points to Paradise Winner 2014Certifications:Polycom Certified - 2014VMware Certified 5.5 - 2015

Mclean, Va, Us

•Devised and implements strategies to achieve maximized individual sales representative capacity and continuous improvement in sales conversion rate.•Established and monitored performance metrics; takes appropriate, timely corrective action to achieve operating plan and company objectives.•Recruit, train, deploy, and coach staff for optimal performance. •Provides executive management and peer group with timely information regarding sales performance, key issues, and trends•Communicate policies and practices to other departments that interact with the Sales Department.•Provide relevant information to employees regarding sales performance and overall performance of the business.•Assists in preparing and setting departmental budget controls•Conduct and reviews employee performance appraisals.•Demonstrate interpersonal skills that establish and maintain excellent relationships and credibility quickly. Create a team atmosphere with internal staff while achieving key objectives.•Exhibit effective communication skills, present ideas and information in a way that creates a climate in which others are informed and want to participate.•Foster professional development of team members through coaching and feedback on results. Share personal knowledge and experience. Move decisively on performance issues.•Preserve and promote a high-energy culture; set an emotional tone with infectious energy.•Be an active participant and thought leader as the company continues to enhance its processes and systems related to doing business globally.•Possess a thorough working knowledge of the various software technology solutions that we offer our customers.•Assume other duties and responsibilities as assigned by the CEO or Executive Vice President of Sales, and Director of Sales. Accolades:Sales Manager / Employee of the Month - January 2014

Mclean, Va, Us

Responsible for selling iCore Networks products and services within an assigned geographic territory. The primary objective is to acquire new customers. Working with minimum supervision, develop and execute account/territory selling strategies and manage all steps of the customer acquisition process. Resolve customer issues concerning service and billing, as appropriate, through the implementation process. Essential Duties and Responsibilities:•Identify and properly qualify business opportunities. Develop account/ territory selling strategies.•Prepare formal proposals and present to decision makers within customer organizations.•Manage all steps of the selling process; coordinate complex decision-making in order to overcome objections to closure.•Close new business according to targets, objectives, and plans.•Support the implementation process by maintaining customer contact, answering service billing questions, and effecting a smooth and successful transition to account management post-implementation.•Provide accurate sales forecasts and reports to management in a timely and consistent manner.Certifications:Miller Heiman Strategic SellingMethods in Motion Training 2013Accolades:Rookie of the Month - January 2011Century Club Member - January 2011Century Club Member - February 2011Century Club Member - September 2011Century Club Member - November 2011Account Executive of the Month - December 2011Century Club Member - February 2012Account Executive of the Month - April 2012Century Club Member - April 2012Account Executive of the Month - November 2012Century Club Member - November 2012Century Club Member - March 2013Account Executive of the Month - April 2013Century Club Member - April 2013Century Club Member - August 2013Account Executive of the Month - September 2013Century Club Member - September 2013Points to Paradise Winner - 2013Million Dollar Club Champion - 2013 ($1.6 Million in Sales)

Arlington, Va, Us

As an Account Executive, I was responsible for uncovering, qualifying, proposing and closing new business focusing specifically on Ethernet and Hosted VOIP opportunities. In this critical role I had the responsibility of acquiring and delivering profitable custom solution sales. I developed a thorough understanding of the Washington DC, Northern VA, and Maryland markets as well as a strong technical aptitude to innovate, and provide strategic feedback on direction to meet a customer's expectations. I was an expert on Hosted VOIP service offerings and additionally, developing a strong understanding of key differentiators, internal/external systems, sales methodologies and processes. I brought to the table a proven track record of success, strong business acumen, high energy and motivation, and the “can-do” attitude to make a difference in a fun, fast paced environment.

Herndon, Va, Us

Self-motivated, hardworking, ambitious and determined Account Executive responsible for both developing strategic partnerships and selling PingTone’s Hosted VoIP solutions to enterprise accounts. The primary objective of this job was to acquire new customers through a high level of prospecting via telemarketing and cold calling, networking and establishing/leveraging partnerships. I learned and developed an expert knowledge of Hosted VoIP, Video and Contact Center products, services and value propositions.