Tuition-free public charter school that provides an academically challenging program in a safe and structured environment, serving students in Kindergarten through Grade 12. • Infuse creativity into delivering engaging lessons and ensuring students achieve academic growth. • Apply school and classroom rules consistently and effectively by utilizing preventive discipline techniques, motivating and engaging students, communicating expectations to students clearly, and establishing and maintaining a positive classroom environment conducive to learning. • Observe, evaluate, report and record students’ performance, behavior, social development, and physical health. • Work with parents/guardians, teachers, counselors, and administrators to resolve students’ behavioral or academic struggles and celebrate successes and growth. • Demonstrate commitment to the school community by adhering to school policies and procedures and meeting attendance and punctuality guidelines.

Educational consulting firm providing learning solutions for Fortune 500 companies by addressing employee skill gaps and driving measurable business results. • With Dow Chemical, consulted on knowledge acquisition in the chemical process operator training program and assessed current state of training materials by interviewing departmental heads and operators across 13 divisions. • At Tufts University (Tufts Technology Services) created a series of technical procedures helping university staff to operate various devices for classroom education.• For Massachusetts Department of Fire Services, addressed first responder training with new e-Learning courses by efficiently evaluating and re-conceptualizing existing course material.

• Reported to Chief Learning Officer (CLO) with accountability for professional and technical programs, including New Hire Training and The Workers Way. • Assisted with budget forecasting, hiring, and personnel management for a total team of 6 FTEs.

• Designed and developed curriculum using the ADDIE model of instructional design for 19 departments, including Retail, Customer Service, and Consumer Lending. • Designed curriculum for New Hire Training and The Workers Way.• Initiated and produced a monthly podcast on leadership, entitled WCU & You.• Supported change management for core conversion from COCC to Finastra.• Primary designer of learning programs to enable new member services: MeridianLink, LoansPQ. • Established wide-spread leadership program, Coaching to Engage, in support of retention and turnover reduction.• Established and maintained document standards for the L&D department.

World leader in solving critical documentation issues for organizations and governments to enable greater efficiency and profit, including a research-based methodology of guidelines and principles for structured authoring.• Overhauled the curriculum of all IM trademarked courses based on assessments, surveys, contract-instructor interviews, feedback, and personal observations and experience teaching the course material.• Developed and delivered the entire portfolio of Information Mapping methodology courses for both public and corporate clients.• Designed computer-based learning and instructor-led trainings, video products, and a Train-the-Trainer curriculum to develop an international team of technical writing instructors.• Excelled in tailoring blended-learning solutions for clients.

• Designed and implemented an adult EFL program for all Spanish-speaking crew members with the intention of increasing conversational proficiency in English.

• Provided literacy tutoring to elementary students identified as reading below grade level and raising overall literacy proficiency within the district.