Michael Gibson Email & Phone Number

Melbourne, Victoria, Australia

Australia

Melbourne, Australia

Qv Melbourne

At Sensis I work in the IT Application support group on a number of high profile Tier one applications.IF - Integration Fabric Middleware integrationBOSS - Business Operations Service StackORP - Online Reporting Platform applicationFederate PING productMashery API configuration.With both the IF and BOSS applications I was involved in the early design stages of the applications right through to delivery and subsequent support. My role is to: Manage all runtime environments from dev/test all the way to production and DRManage the software release process, which incorporates large, business critical applications that span many systems across Sensis.Support developers and build environments and processesBe involved in the agile development process for both new developments and BAU activities. Be the focal point for incident investigation, diagnosis, response and root cause analysis involving database, java environment, software, host and network issuesProactively monitor the availability and health of supported applications and infrastructure to best identify evolving issues prior to critical business impact.Create and implement processes and procedures for software and infrastructure upgrades and changes.Create and implement processes and procedures for application operations and ongoing maintenance.Manage the Environment and Application support teams when required.

Associate’S Degree, Diploma Of Management

Diploma of management

Associate’S Degree, Business Programming

Diploma of Business Programming - C Language

High School