Michael Gilbert Email & Phone Number

Remote, Us

Austin, Tx, Us

- Manage high-profile programs and projects requiring collaboration between many internal and external teams- Consolidate and summarize security updates weekly for VP and C-level leaders at Whole Foods and Amazon- Instruct PMs, BAs, POs, and SMs in effective project management, reporting, and issue mitigation techniques- Develop custom reporting tools in VBA to consolidate and translate Jira output into meaningful, visual metrics- Translate the technical aspects of Active Directory, AWS, Azure, SQL databases, SCCM, server hardware, networking, Linux systems, enterprise security, and related technologies into or from business requirements- Coach Whole Foods Infrastructure teams in transitioning from Waterfall to the SAFe Agile methodology- Host internal training sessions on Agile tools and best practices, common pitfalls, and optimization techniques- Facilitate standard Agile Scrum ceremonies, maintain Product and Sprint Backlogs, and prevent interruptions

Paris, Paris - Issy-Les-Moulineaux, Fr

Strategic consulting, software planning and development, software testing, business and data analysis, and project management. My Sogeti Contracts: • Jan 2018 - Feb 2019: Senior Project Manager at Whole Foods Market (WFM)• May 2017 - Jan 2018: Performance Test Lead at WFM• Feb 2017 - Mar 2017: Test Lead at WFM• Nov 2016 - Feb 2017: Senior Business Systems Analyst at Dell Inc.• May 2016 - Aug 2016: Project Manager at Capgemini Infrastructure Services (SGA)• Jan 2016 - Apr 2016: Senior Performance Analyst at Capgemini Infrastructure Services (SGA)• Oct 2014 - Jan 2016: Software Development Engineer in Test (SDET) at Dell Inc. • Jan 2014 - Oct 2014: Performance Analyst at Capgemini Infrastructure Services (SoT)• Aug 2013 - Dec 2013: Software Developer at Golfsmith International– Optimized processes, and wrote SQL queries and VBA macros, reducing operational costs by ~$100k at Capgemini– Revised and rewrote all Project Management processes as a PM for a $200m account at Capgemini– Assisted in more than $3m of potential sales and over $700k of realized sales for Sogeti consulting projects– Authored and automated functional and regression tests at Dell in C# via Selenium and MTM– Trained new testers (SDETs) and coordinated testing efforts for production deployments on Dell’s $7B B2B platform– Authored and executed test cases, and reported on testing progress as a Testing Lead at Whole Foods– Hosted and analyzed multiple Day in the Life interviews daily at Dell as a Senior Business Analyst– Regularly cross-trained and interfaced with offshore teams on a global schedule at Dell– Translated business requirements into technical documentation at Golfsmith– Updated and improved Golfsmith’s Point of Sale system and Order Management Dashboard using C#– Automated load testing via tools such as JMeter, BlazeMeter, NeoLoad, and SoapUI Pro– Schedule and host both technical and non-technical interviews and screenings for Sogeti

San Marcos, Tx, Us

– Supervised and trained both new and current employees– Developed unique documentation and methods for training new and existing employees in hardware repair– Provided customer-facing end user support for both students and faculty– Replaced standard internal PC components, LCD screens, and capacitors– Worked in Windows, Mac OS, and Linux environments daily to back up customer data, among other tasks– Used PXE server and Ghost imaging methods to maximize efficiency for operating system reinstallations

– Hosted private tutoring sessions for English, Mathematics, History, and Science courses– Constructed a customized, accelerated curriculum for 7th, 8th, 9th, 10th, and 11th grades– Designed, administered, and graded weekly tests, quizzes, and daily lab activities and homework

Computer Science

Education record