• Managing the Marcom team and all activities which includes all marketing, public relations, licensing, push and pull messaging, community and event management, and non-profit support.• Leading the development and implementation of all SEM, loyalty and customer review programs, marketing partnerships, B2B licensing negotiation, newsletter and blog content, customer analysis, company promotions, and PPC, print, and television advertising for the AtmosFX e-commerce business. • Has presented at multiple panels and trade shows and still acting as the voice and puppeteer for Gourdy, our puppet intern.

Senior Community Manager for AtmosFX with a focus on content planning and creation for all official channels, influencer outreach development, event management, and other consumer engagement opportunities.Added on running marketing and public relations for the company in Jan 2017.

• Managed all in-game events, communication between players and the development team, and supported the live team for the Pokémon Trading Card Game Online.• Acted as the Live Team liaison to customer service, developed PTCGO’s presence at live events, and led the Influencer Outreach program.

• Managed eight Community Coordinators to provide community engagement and customer support for multiple Microsoft Studios titles including Microsoft Flight Simulator, Age of Empires, World of Tanks, Killer Instinct, Microsoft Flight, Ori & the Blind Forest, Wordament, and additional Xbox 360, Xbox One, pc and mobile titles.• Worked with title producers to provide ancillary marketing, PR, partner outreach, and event management to broaden the awareness and reach of multiple Microsoft Studios titles.• Led team development of community web sites and forums, internal employee release events, and content schedules for multiple titles on web and social channels including Facebook, Twitter, Google+, Pinterest, Word Press, Twitch, & YouTube. • Led design and creation of multiple Age of Empires franchise booths and Killer Instinct and Wordament official consumer show presences for Microsoft.• Assisted GaaS team with launch of MS Studios estore and title specific merchandise.• Developed internal marketing and event partnerships with Surface, Windows Phone, OneDrive, and the Microsoft Ambassador program. • Acted as the voice and puppeteer for Alfred, the Age of Empires community team puppet.

Marketing and promotions manager for Magic: The Gathering with a focus on convention attendee experiences, brand advocacy programs, celebrity and partner outreach, event sponsorships, and online and social media marketing.

Business Manager for Duels of the Planeswalkers - digital game for XBLA, PSN, and Steam.

Embedded Magic: The Gathering digital games manager in Magic Brand team

Community Manager for Magic the Gathering, Magic Online, Avalon Hill, and Maplestory Business Manager for Magic Online.

Organized play program design and management for current and upcoming digital games including Magic Online and Avalon Hill Board Games online. Assist Marketing Manager with marketing plans, and promotions. Video production, writing, and trade show scouting and staffing.

Events and promotions manager through merchandise, licensing, and partnerships, competitive play and trade show management, digital assets manager, and product manager-in-training.

Competitive play designer and manager, trade show manager, and web site competitive play content manager.

Designed and managed Organized Play Community programs including fan clubs and email newsletters for Magic the Gathering, Dungeons & Dragons and Duel Masters. Created the Delegate program, a fan driven retail demo program for all Wizards of the Coast products.

Designed and managed mass market organized play retail programs for Pokemon TCG, Harry Potter TCG, Avalon Hill board games, and Dungeons & Dragons miniatures.

Management of game support at Wizards of the Coast (staff of 12). Ran weekly 3 hour internet chat on the Pokemon TCG for the public. Acted as mass market product game support representative.

Took care of hiring seasonal help while helping run #1 sales store in the district. Providing before and after sales technical support for computer and console software and hardware. Later provided weekend 3rd key coverage when needed.

Contract play testing of an upcoming simulation software release. Providing crunch mode testing and bug regression as needed.

Assumed all customer technical support responsibilities, including maintaining logs, researching anomalies and fixes. Tested all programs through various stages and informed programmers of all bugs and errors found. Wrote and edited installation and technical support software manual files. Conceived and implemented company website redesign. Orchestrated company-wide transition in animation and development procedures and purchased leading-edge hardware and software to facilitate these changes. Created initial designs for company demo CD-ROM and "Nouns & Sounds" educational program. Voice over work for 5 educational programs.