Michael F. Giove Email and Phone Number

Responsible for the operational, financial, safety, and human resources aspects of a technology service provider overseeing an outsourced banking sector account, with responsibility for more than 400 personnel in a 24 x 7 working environment, encompassing two facilities. • Increased productivity ~ 400% without any correlate increase in capital investments, while increasing staff size < 100%.• Within two years increased top-line revenue 200%+, with correlate improvements in net income and margin %.

Oversaw the management of all engineering, laboratory, technical services, quality, planning, finance and human resources functions with emphasis on increased efficiencies, cost reductions, schedule attainment, quality standards improvement, and increased profitability achieved though enhanced billable hours and revenue improvement.• Increased efficiencies 20% through revamped schedule planning and enhanced training.• Increased EBITDA 15% through improvements in revenue, coupled with cost reductions.

Metropolitan Stevedore Company is a provider of maritime terminal operational and stevedoring services to various bulk, breakbulk, project cargo, and cruise port locations.Initiated strategies for business expansion, cost reduction, and management team building while instilling technology and infrastructure improvements to gain a competitive edge, resulting in a 100%+ improvement in revenue at profit margins approaching 40%. • Drove over-achievement of cash flow, revenue, EBIDTA, and net income targets. • Developed and implemented operating plans and budgets, policies, procedures, and technology to optimize operational efficiencies, effectiveness, and profitability.• Established customer-centric, highly efficient, and collaborative operating culture by restructuring management team and implementing five-year strategic plan.• Achieved a 12 – 15% increase in profitability per ship load through revised processes, enhanced equipment usage and time study configurations. • Optimized operational efficiency by implementing business systems along with corresponding KPIs and management dashboards. Implemented systems included company-specific operating system, CRM, EHS, financial budgetary planning, performance evaluation, and company-wide intranet. • Negotiated state funding that absorbed more than 50% of cost to purchase capital equipment totaling 12M.

Marine Depot | Pet Store is a $25M international eCommerce retailer and wholesaler of marine aquarium and pet supplies.Recruited to turn $15M business around from recurring operating losses to profitability. Held full P&L responsibility, drove competitive advantages, raised market and industry awareness, and gained operational efficiencies.• Reversed operating losses and achieved 27% increase in gross margin and 23% overall revenue growth in 3 fiscal quarters via a 3-year strategic plan.• Within an 18-month period, improved cash flow $1.8M, through a reduction in inventory, resulting in a requisite 43% increase in inventory turns.• Secured 5%-18% annual cost savings per manufacturer by renegotiating contracts and agreements to include price reductions and volume purchase discounts.• Catapulted customer satisfaction 36% to 93% by establishing a vendor rating system, with criteria for quality, price, and shipping efficiency, that also resulted in a 17% improvement in delivery performance.• Optimized and automated warehouse operations by spearheading evaluation and installation of warehouse management system (WMS) and RFID tracking.

Kofax is a global hardware / software developer, manufacturer and distributor specializing in robotic process automation, document imaging, and cognitive capture systems, encompassing 1,200 employees, while generating $350M a year in revenue.Hired as VP of Operations and Administration to redefine operational structure, solidify vendor relationships, install lean manufacturing culture, and determine KPIs. In 2004, was promoted to COO and directed all aspects of operations spanning manufacturing, HR, finance, IT, customer support, technical support, facilities, quality assurance, and legal, while driving direct / channel sales engagement and business development strategies to generate $110M+ in product and service sales for the Americas plus $35M in global OEM sales. ­* Revitalized operational infrastructure, strategy, and plans to bolster operating capabilities, business development, market position, and performance.­* Improved gross margin 22% in 18 months by optimizing manufacturing processes while reducing component costs.­* Delivered 15% decrease in product shortage and overrun costs.­* Led due diligence and post-merger integration for domestic and international acquisition opportunities.­* Negotiated and settled $4.5M 14-month, patent infringement lawsuit for $350K.­* Realized 15%-18% increase in EBITDA while growing sales 22%-24% YoY.­* Grew annual services revenue 400%+ to $25M.