Michael Liu Email & Phone Number

Eureka, Ca

Track status of surgeries and relay information to patient's visitors. Work with nurses and other hospital staff to ensure up-to-date statuses. Greet and be willing to assist all visitors and guests. Ensure visitor comfort and satisfaction through establishing rapport, providing drink vouchers, and other amenities. Maintain a clean and organized lobby area. Prepare menus for patients in isolation. Provide wheelchair assistance to patients.

Eureka, Ca

Provide excellent customer service through greeting and rapport building, possessing up-to-date knowledge of company's offerings and services, product recommendation and selection, and maintaining department's visual standards. Use POS system to collect and manage payment of goods.

Sacramento, California Area

Provide outstanding customer engagement through maintaining a working knowledge of company goods and services and selling memberships, goods, and services. Process purchase transactions through accurately collecting and managing payment of goods. Maintains company visual standards.

Sacramento, California Area

Provided fiscal analyses and caseload estimates of Social Services programs. Gathered and analyze statistical and expenditure data monthly from various data resources. Advise management of any concerns regarding data validity or appropriateness. Developed methodologies by using assumptions, program information, data and research to create new or updated cost estimates.

Processed highly confidential documents to ensure compliance with California Health Codes. Assisted Sacramento County Public Health Officer, STD Controller, and Chief Epidemiologist by assuming a variety of projects, review/create documentation, and other administrative tasks. Triaged confidential Title 17 communicable disease reports through interacting with Infection Prevention Centers, medical providers, laboratories, and other appropriate medical stakeholders. Demonstrated organizational… Show more Processed highly confidential documents to ensure compliance with California Health Codes. Assisted Sacramento County Public Health Officer, STD Controller, and Chief Epidemiologist by assuming a variety of projects, review/create documentation, and other administrative tasks. Triaged confidential Title 17 communicable disease reports through interacting with Infection Prevention Centers, medical providers, laboratories, and other appropriate medical stakeholders. Demonstrated organizational skills while working on several tasks simultaneously. Answered Public Health/Disease Control & Epidemiology Help Line and screens calls, supply appropriate information, and tactfully resolve difficult complaints and situations. Responsible for scheduling/coordinating department and community meetings with executive staff Show less

Rocklin, Ca

Maintained 98% accuracy in logistic's department from communicating with customer service, channelling/reviewing orders through content management software, sending orders to warehouse, and routing/coordinating national delivery routes for drivers.

Sacramento, California Area

Supported Vice President and Principal Consultants in sustaining annual revenue growth of 30% to $500 MM by end of 2012 through business development and procurement. Managed account plans, contract materials, and contacts on Microsoft Sharepoint and Salesforce to further client relation management, project collaboration, and build user-friendly resources. Consulting Magazine - The 2011 Best Firms to Work For: 3) North Highland.

Sacramento, Ca

Manage and motivate 60+ officers/members in discharging duties as America's foremost professional fraternity. Oversee Business Career Fair, professional development, annual budget, Robert's Rules of Order-board meetings, recruitment and training, and relationship with Sacramento business community. Restructure chapter through vision/strategy, methods of accountability, and peer-to-peer mentorship. Maintained Chapter of Excellence in Sierra Nevada Region.

Sacramento, California Area

Managed Sales Team in B2B recruitment/salesmanship strategies for the Business Career Fair at CSUS. New-market penetrator, effective relationship builder, negotiator, and sales strategist.

Sacramento, California Area

Investigated consumer data and provided recommendations to restructure billion dollar recycling industry. Managed 10,000+ sets of confidential data between Oracle database, Microsoft Excel, and Microsoft Access. Implemented Excel advanced functions to develop cost-reduction strategies for the California Recycling Program.

Lead a Science and Engineering curriculum through instructing middle school students. Help organize and facilitate leadership activities and clubs to foster the growth of our future generations.

Effectively work in teams to photograph graduation ceremonies. Interact with on-site staff, administrative personnel, and clients all in a professional manner. Adapt quickly to all shooting situations while working in a fast paced environment.

Anaheim, Ca

Provided world-class service to 15 million+ guests annually through memorable dining experiences as a Disney College Program participant. Completed 6-month educational program for networking, leadership, and professional development. Multitasked in high-paced hospitality environments through extensive product/service knowledge training.

District 1-Eureka, Ca

Collaborate with engineers in contract administration and administration for CALTRANS Construction Project. Perform quantity calculations, surveys, and materials testing. Ensure quality through compliance with Cal/OSHA and other regulatory agencies.

Eureka, Ca

Trained service personnel to deliver top performance and ensure guests receive high levels of service. Managed front-end operations to ensure friendly and efficient transactions from client walk-in to check-out. Outstanding customer service through referral/repeat business generation and customer complaint resolution. Reviewed sales transactions through cashier-management procedures and inventory control.

Bachelor Of Science, General Management And International Busines

Activities and Societies: President-Spring 2012 of Delta Sigma Pi-Epsilon Phi Chapter of Sacramento What my experience memorable at Sac.

Japanese Language And Culture Program, Foreign Languages And Literatures, General

Associates Of Science, Civil Engineering