Michael Militello Email & Phone Number

I am a results-driven professional with extensive experience providing senior leadership and direction across a dynamic and experienced team to facilitate the timely accomplishment of targets in line with strategic goals and objectives. I have a proven history of achievement guiding large cross-functional teams will minimal turnover, as well as improving customer growth, talent retention, and organizational profit margins. I am highly skilled in monitoring and interpreting the external environment to continually reposition the organization within the market and demonstrate strong stakeholder management across Automobile Service, Sales, Marketing, Operations, Quality Control, and Planning functions.I’m a dedicated team player with a collaborative leadership style, fostering long-term partnerships with a variety of teams, clients, senior leaders, and stakeholders. I thrive in high-pressure and deadline-driven environments, consistently driving operational excellence. I will add strong value to your organization by bringing: First class strategic and analytical abilities with planning and orchestrating daily operations, spearheading business expansion, and providing high-quality service delivery ensuring excellent customer experience and satisfaction. Strong interpersonal talents motivating staff and driving ongoing improvements to enhance employee retention, CSI, customer gross profits, and total organizational gross/net margins.Dedicated leader with proven expertise overseeing the efficient delivery of corporate services including Finance, Human Resources, IT Systems Integration, Procurement, Property/Asset Management, and Administration. Highly passionate for coordinating training, coaching, and mentorship programs, motivating team members for top performance and productivity, and supporting the teams to consistently exceed planned goals and targets. Interpersonal dexterity and executive influencing skills nurturing trusted relationships with a wide range of stakeholders, engineers, technicians, and contractors to achieve set goals and objectives. My area of expertise includes Strategic Management & Planning, New Product Development, Automobile Service Management, Customer Relationship Management, Stakeholder Engagement & Collaboration, Communications & Interpersonal Skills, Logical Reasoning & Problem Resolution, Team Leadership & Development, Training, Coaching & Mentorship, Business Restructuring, Change/Project Management, Continuous Process Improvement, Budget/Cost Control, Executive Presentation, Regulatory Compliance.