Michael Mozer Email & Phone Number

Newark, Delaware, United States

Dewey Beach, Delaware, United States

Wilmington, Delaware, United States

- Project manager for new SMB and Mid-Market customer implementation in our commercial division- Act as main software training and set up contact for new customers- Pivotal in the creation and implementation of Project Beast Mode, eradicating the customer onboarding back-log to being all accounts up-to-date in under 3 months- Maintain deadlines and with multiple stakeholders, both internal and external, to reach project go-live goal- Track performance during customer implementation process to ensure success in the post platform launch- Consult customers on industry best practices and revenue increasing tactics allowing uncapped growth to their business

Santa Monica, California, United States

- Unlock new integrations with accounts onsite EMR/ EHR system to open new potential revenue for the sales team. - Assist with sales calls to ensure customer qualifications- Develop strategy and platforms with engineering and development teams- Activate integrations for current accounts- Assisted management to create and outline a senior role and an overall career pathway

Santa Monica, California, United States

- Manage client onboarding process from end-to-end- Guide and train clients on product features and best practices- Present strategies to clients to ensure highest potential performance - Coordinate with multiple internal teams to manage and track status of deliverables- Identify up-sell opportunities to increase client performance and overall product adoption- Among a select team to roll out new product feature during COVID-19 to enhance client performance during the pandemic - Act as a mentor for other team members- Participate and host both team and department meetings highlighting team progress and best practices- Assist in the development of new training materials for new hires

Greater Philadelphia Area

- Generated revenue through ticket sales for the inaugural season of the Philadelphia Wings Professional Lacrosse team- Assisted in the creation of the team mascot- Managed current season ticket and group ticket accounts for the upcoming season- Attended off-site marketing events to promote the Philadelphia Wings brand and indoor lacrosse

Phoenix, Arizona Area

- Generate revenue with a full menu of ticket options including Season, Group,Premium, Mini Plan, and Single Game ticket packages- Serviced 494 Season Ticket Accounts comprising of over $1.03 million in 2017ticket revenue- Create leads independently through prospecting and networking to grow sales funnel- Execute and track unique touch points with clients including out-bound calls/emails, face-to-face appointment in an out of Chase Field- Renewed 54% of revenue in the first month of the 2018 renewal campaign- Coordinated a group night comprised of local alumni chapters in the Phoenix area- Produce $97,750 in ticket revenue through in-bound and out-bound sales techniques- Operated Microsoft Office Software, CRM database (both Microsoft and in-house CRM system), Ticketmaster, and Archtics

Morgantown, West Virginia

- Managed WVU Sports Snapchat account during game day events (@wvu_sport) - Create interactive Instagram and Snapchat Stories during home football games(@wvufootball)- Film fan and player reactions, spirt squads, and game day atmosphere using iPhone and GoPro cameras during home football events- Interact with West Virginia University fan base on multiple social media platforms - Co-manage social media account analytics- Assist in the development of hype videos, vines, and promotional videos for WVU football that were broadcasted over social media

Morgantown, West Virginia

- Promote club sports and individual club teams around campus- Act as a liaison between the student organizations and the university- Manage budget and disperse funding to all club sports- Coordinate athletic facilities for practices, games, and tournaments- Manage social media accounts for club sports as a whole

Morgantown, West Virginia

- Evaluated previous years ticket sales, social media plans, fan engagement, etc. tocreate a new marketing plan for Fall 2015 sports, including Men’s and Women’sSoccer and Women’s Volleyball- Designed advertisements in Adobe Photoshop to promote upcoming home games,the Mountaineer Athletic Club, ticket office, and Team Shop to be displayed on thedigital marquee outside the WVU Coliseum- Solicited phone calls to local groups to promote baseball group ticket packages- Documented college football TV ratings for all BIG 12 matches- Led a team of 2-5 interns and delegate responsibilities during athletic events

Morgantown, West Virginia

- Organize display of sport specific memorabilia during home athletic events- Coordinate the distribution of promotional items such as rally towels and foam fingers to fans in attendance of game- Provide the Student Section with signs to enhance fan engagement during in-conference Men’s Basketball games- Execute sponsorship activation during athletic events for local sponsors including the West Virginia Lottery, United Bank, The Green Turtle, ect.- Manage the timing of National Anthem performance and half time performances during nationally televised events

Morgantown, West Virginia

- Performed outbound calls to season ticket holders and prospective clients to develop business relationships and renew season tickets- Interacted face-to-face with the clients during game day ticket sales and will calloperations- Created reports outlining daily, monthly, and seasonal sales numbers for the Assistant General Manager and ticket operations staff- Operated tickets.com and Provenue Box Office Application for all sales and patron management- Generated revenue through season tickets, group tickets, single game tickets, and ballpark event sales- Participated in season ticket holder events and evaluate their satisfaction as ticketholders and the event success

Rehobeth Beach, Delaware

- Managed 25-40 employees on a daily basis - Executed Opening and closing duties for a seasonal restaurant- Oversaw all food that flows in and out of the kitchen at a high volume restaurant (includes ordering, preparing, and overseeing the quality of all food served to the customer according to company standard) - Completed daily and monthly sales financial paper work

Rehoboth Beach, Delaware

- Assisted in the execution of seasonal menu items promotions- Created and execute a summer social media marketing strategy to promote sales and gain total following by 10% during the summer season, May-Sept.- Assisted with retail displays in all restaurant locations- Promoted new menu launch and analyze monthly sales data for new menu items- Collaborated with owner and marketing team to create print and radio advertising- Monitored and evaluated store locations for company marketing standards put into place by the Director of Marketing- Participated in radio appearances and radio commercials- Assisted in design and execution of offsite marketing events such as The Best of Delaware and the Firefly Music Festival- Contributed in the writing and story board for the company New-Hire, orientation video- Wrote press releases for company involvement in community events

Morgantown, West Virginia

Manage and run The Black Sheep WVU branches twitter account. Tweet about current events on campus and around the world with a humorous and unique character.

Morgantown, Wv

Work as a team member to help promote The Black Sheep Newspaper around West Virginia University campus. I held interviews around campus of students and bartenders about life on campus that was published in the weekly issue.